ordered 5 weeks ago , to contact , it was alll in chineese ?? wont refund me , never got item ! DONT BUY FROM THEM !!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My latest update as of today is that (after trying to change their scam business name to GetNowDesign) they came back as KindnessOfficial because my 1 star review of their “new” business probably sc... See more
I have been a long time customer with KINDNESS and never had any issues with purchasing on the site. Consistent high quality and design that you can't find anywhere else.... See more
Placed an order for 4 pieces of jewelry, received them four days later and they are all great, in look and quality alike. Accidentally I ordered the ring in the wrong size though, so I got in touch wi... See more
Company details
Contact info
Los Angeles, 20110, Los Angeles, United States
- contact@gmail.com
- kindnessofficial.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great jewelry selection and customer…
Great jewelry selection and customer service. They have amazing pieces, very good quality and at a very good value. I had to return one of the items as I purchased the wrong one, and recevied the very efficient and friendly attention from Gemma. She walked me through my options and I received updatrs at very step of the way.
This was so refershing and rest assured I'll keep purchasing from the brand
Unconventional and trendy!
Extremely fast shipping, excellent customer support with real, understanding and nice people who make you feel worthy their time even if for a small purchase.
I have really appreciated their effort and care. <3
And at the end: the items I bought...I am completely in awe how trendy and up to date they are!
Best products and service ever!
Always beautiful and of good quality products! Always fast and safe delivery! Always great customer support, speedy responses, and resolving any issues in very short time.
Special thanks to Gemma for determing my last return questions and providing excellent service!
Great products and customer service
I ordered a ring for a present for my best friend, however it was too big for her, so I needed to return it and order a smaller size.
The ring itself was gorgeous...
The return and refund process was intuitive and easy...
Orders and refund were made in a timely manner as stated on the website...
I am very satisfied with the customer service and communication with Gemma!
FRAUD company, scroll down to read my longer review on diff date!
My latest update as of today is that (after trying to change their scam business name to GetNowDesign) they came back as KindnessOfficial because my 1 star review of their “new” business probably scared them as them switching website names after I reported them literally validated my accusations. So, now they’ve been back up into a corner, on here leaving multiple 5 star reviews for themselves again, one in which they literally clicked the space bar 15 times so that they could push the bad reviews to the bottom. I know you guys are reading this now, so sincerely — are y’all okay? Mentally? I promised I’d try to get this company removed because honestly I've got the time, patience and scammers truly deserve it. While I’m waiting for the reports to go through, I’ll at least keep updating reviews here so that they can stop pushing the bad reviews down xoxo
This is truly the dumbest level scam, please don’t fall for this they’re using a negative IQ to try and manipulate you. Stay safe!
Great shop and jewelry, recommended!
I have bought a set of necklace and earrings. I love them, they are stunning and well made. Unfortunately It's not possible to upload pics of the set here...
Fast shipping and overall good experience.
I'm gonna
shop again :)
Original designs and good quality! I will buy more
The necklace is very well made for the price, I had a little bit of trouble figuring out how to "unlock" it, but so far am very satisfied with my purchase!
Very recommended, I will come back
I love the cuff I got because it’s adjustable, high quality, and weights like metal, not plastic. It looks great without any other earrings, but also works with small studs. Very recommended, I will come back.
Fraudolent company
I bought a ring (40+ eur) tha t was claimed to be of stainless steels. Completely tarnished and scratched after few uses. They stopped replying when I asked to have my money back. Fraudulent activity
Quality jewelry and unconventional design
I have bought the spider chain for the unconventional appearance. Despite owning it for approximately a year, it has not shown any signs of tarnishing. I look forward to wearing it for many more special occasions in the future.
Beautiful jewelry for the right place
Got a necklace from this brand for my partner as an anniversary present :) 2+ years and they’ve never gotten more compliments on a piece like this one. I’m trying to get them to get me the matching earrings next hahaha
Stunning jewelry, I will buy more
The necklace I bought is even more beautiful in person. The photos do not do it justice. Although the delivery took longer than anticipated, it was worth the wait. I appreciate how it is both delicate and feminine without being overly fragile.
Very good brand, will support a lot in the future!
The aesthetics of the collection is really good. I bought a few of them and they are very beautiful. The quality of the material is very good. The design is very unique. Some unique romance, will support a lot in the future!
AMAZING BRAND! Good value for price
I bought a pair of earrings and a necklace from KINDNESS and I love them! They are well made for the price and with a unique design. I will buy more for sure!
LOVE the earrings! I'm gonna buy more stuff soon!
I got the Baptist Earrings as a gift for Christmas and I'm very happy! They look elegant and the effect is really interesting, like sth shiny drawn in a cartoon. Love them!
A SCAM
A SCAM. NEVER GOT PRODUCT. DO NOT BUY FROM HERE. NO CUSTOMER SERVICE, and you will not get a response.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








