the staff especially Santa Songer Level One Support Agent helped me the whole way through making the process easier for me for someone that doesnt know anything ty again staff and kinetic hosting.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Kinetic experience is amazing - from the custom panel to the support. Price: Kinetic is one of the cheapest hosts i could find, while also being one of the most performant Performa... See more
Staff are both competent and very kind, there are little to no problems related to the servers and if there are, they're very simple fixes and the Staff are always quick to help. Definitely recommend... See more
CallMeZoid This host is amazing, incredible speed in game, worth, WORTH, the price, despite being so cheap. And the staff, AMAZING. Truly role models for future staff and support. Their response team... See more
Company replied
Company details
Written by the company
Kinetic Hosting is a game server provider.
Contact info
United Kingdom
- support@kinetichosting.net
- kinetichosting.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Minecraft Hosting, Plugins, Mods, Full Customization
**Features Provided for Minecraft Servers.**
Kinetic Hosting lets you choose not from a list of provided mods and plugins but it lets you upload your own using a efficient sftp uploader. I've personally used filezilla. You can also just upload files to their website directly if you prefer.
Kinetic Hosting has a UI which provides installers for forge and plugins but if you want to do both you'll have to get your own installer. Which is fairly easy.
Kinetic Hosting lets you pick your CPU threads and Ram. If you're looking to run a 1.20.1 non laggy server of like 5 people with 50 mods (no machine mods) and 5 plugins then you can pay only like 4$ which is reasonable. You can pay 12$ if you're looking to run something with more mods or players. You do have to pay for a custom IP that's not just a jumble of numbers.
Kinetic Hosting has a very user friendly UI which lets you run automatic scheduled commands so that's nice. Additionally Kinetic Hosting lets you easily set players to moderator or banned. It lets you provide staff accounts some level of access to the server console/files if you wish.
**The Alternatives to Kinetic Hosting.**
Sure, you could run a server on your own machine but that usually consumes quite a bit of electricity and requires you to dumpster dive for computer equipment to run it on. Also that old computer equipment can break down and people can brute force ping connect to your computer's IP to force the server offline. Kinetic Hosting's servers are 24/7 and they manage the actual maintenance of the hardware running the servers.
I used to use Aternos/Exaltron. Aternos is free but not 24/7 which means you can't advertise your server on certain reddit pages. Exaltron is very pricey.
I also used to use Shockbyte. Shockbyte is a little bit pricer than this service as of now. Shockbyte also basically migrated my server to a new website at one point but they didn't move my automatic scheduled commands. They also screwed up the server installation and when I went to reinstall the installation it deleted all my files. I recommend using Kinetic Hosting rather than Shockbyte since Kinetic Hosting provides the UI and features like Shockbyte but doesn't come with all these strings attached. Oh also, if you want to run mods with plugins on Shockbyte, tough luck because there's weird error messages as well as crashing if you use a custom.jar file like arclight, mohist, or magma (btw as of right now magma has a 0 day exploit so...maybe steer clear of them). Kinetic Hosting lets you actually run arclight and mohist and doesn't generate error messages/crash.
I used Pebblehost briefly and they seem okay but they don't let you use scheduled commands unlike Kinetic Hosting as far as I'm aware. Their UI is also less user friendly and robust.
i heart minecrdft
Thomas did a fantastic job…
Thomas did a fantastic job troubleshooting my server issue. It took over an hour and they were very patient.
Best Hoster
I´m a Partner and they really have good things. The support is very good and fast. The Service´s are also very good. I have a server and it runs very well!
Very reasonable prices & great tech support
Very reasonable prices. No problem initially getting things setup and running. I did have a problem after a major Enshrouded update (which did turn out to be related to the patch and not the server), but the support via discord was top notch and they helped get everything figured out. No problems at all!
Super content well made
A+
Amazing ui
Everything is simple and if you can't figure something out you can watch a YouTube tutorial by them
Amazing pricing and incredible ping for Australia
I had no problems whatsoever everything is super customisable and well taught out I would 1000% recommend them for whoever wants to host a minecraft server
Amazing prices as well
You have a problem ? there is no problem !
You have a problem ? just go on their discord and open a ticket ... the longest I waited for an issue to be taken care of was literally 5 minutes!!!
I have never seen a Customer Service as efficient as theirs !
customer service is very helpful and…
customer service is very helpful and fast :)
I wrote my problem and they responded…
I wrote my problem and they responded very quickly which makes very happy with the support team since they are fast to respond :)
Kinetic is the best hosting I’ve ever come across
Kinetic is the best hosting I’ve ever tried. Not only for Minecraft, I use it for everything I might need an hosting for, for example my Discord bot. I’ve been a Kinetic Partner and I’ve personally used their services for over a year and I’ve never been disappointed even once, actually they’re constantly evolving their products and they’re always getting better. The quality and performance of the services they offer is incredible, and they have an awesome panel to manage everything and switch type of server if you want. The prices are really really really good, I’ve never seen something so great in quality-price. But what really impressed me is the Split feature. It’s something I’ve never seen elsewhere and I use it all the time, I think it’s perfect. Thank you Kinetic for all these amazing products and services and for your fast and reliable customer support!
I love it and can only recommend it
i my self am a partner and member of ther community feedback team, but that wouldnt chage my rewiev here. I realy like the server hosting her, beacause of the quick support and the nice people in the community and the really cool staf members. also the servers are smooth and work perfectly for my minecraft modpacks.
Pretty good, been using the service for 4 years
I've been using Hosting since I've heard about it, 10/10. Support is fast, pretty good server specs, cheap, and has a ton of features
Still one of the best!
The service is one of the best! I've used other hosting providers and I always come back to this one and let me tell you why:
The Kinetic Panel -
Despite some flaws it is one of the easiest and nicest looking I've used. Some of the other hosts should take not because it is great
The Prices -
I don't know what to say apart from they are really great and offer some amazing pricing options with really good and quality customer service
Basically if you want a hosting service this is one of the best!
Best customer/technical support. Makes you feel good about doing business with them.
There are a lot of different server hosting options out there. In terms of what different companies provide in terms of customization and price, there is no doubt competition. Nevertheless, Kinetic Hosting has great performance at good prices, the icing on the cake being their amazing support team. Fast, transparent, and helpful. They understand that good communication with customers is how you run a strong business. I wouldn't feel comfortable having anyone else host my servers.
I give the server a 9
I give the server a 9, the truth is very good customization options, they help you in case you need to go from one server to another, I treat a 10 very polite and willing to help you with technical support.
Horrible service
Hosting seems fine. Only problem I have is that the people who run this, Dapper Fox Group, are... pretty scummy and immature people. They host partnered servers, yet do very petty things like ban new players for no reason, and ignore any criticism by permanently banning them. Support requests were made, and met with a permanent ban as well.
Would not recommend using a service by these people.
Edit: Nope, I am replying to Kinetic Network, another part of Kinetic Hosting. The people who run it are direct workers at this place and run the server. This is not the wrong place to review, and I did not make this review to be angry about a ban on a server hosted by you guys, but a server you guys officially own and manage yourselves. Your support was atrocious, and it paints your entire business in a poor light.
The people in question here are Artaeth, Chickon98, and SleepingTea, all of which have direct links as employees of KineticHosting.
Edit 2: Any trustpilot for kinetic network so i can move my review there instead? And, SleepingTea and Chickon98 are both at KineticHosting -- it's on the site... and I would assume Artaeth who is marked as a programmer for kinetic hosting would work at well kinetic hosting.
Edit 3: I saw it on LinkedIn. Shows that she is a programmer at this company. I've seen SleepingTea and Chickon both very active, and they both display as part of the support team on kinetichosting site, and therefore the review of the fact that these two people who are on your team are bad is a valid review.
Edit 4: I only stated it because it would still leave my bad mark while getting you to not complain to Trustpilot about getting your 1 stars removed. Why do you care anyway? Your website doesn't use Trustpilot to show the ratings, it just has an image stored on your servers. Lmao.
Edit 5: I will make a review there as well. This is still affiliated, and "Cody" "Chris" and "Thomas" all display at kinetichosting.net support chat, and these are some of the immature staff (based on profile pictures at least). The main people of KineticHosting are the ones accused here, and it paints a bad image on the service. Whether or not I've used it or not isn't really the point here, since it's perfectly fine for me to complain about your guys poor staffing.

Reply from Kinetichosting
Top tier
Super easy to work with, HYPER fast customer service, super professional, and always eager to help, thank you, Thomas, you are speed!
Best value to money service
Great support, good service, excellent pricing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.