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Kinetichosting Reviews 

352
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

the staff especially Santa Songer Level One Support Agent helped me the whole way through making the process easier for me for someone that doesnt know anything ty again staff and kinetic hosting.

Rated 5 out of 5 stars

The Kinetic experience is amazing - from the custom panel to the support. Price: Kinetic is one of the cheapest hosts i could find, while also being one of the most performant Performa... See more

Rated 5 out of 5 stars

Staff are both competent and very kind, there are little to no problems related to the servers and if there are, they're very simple fixes and the Staff are always quick to help. Definitely recommend... See more

Rated 5 out of 5 stars

CallMeZoid This host is amazing, incredible speed in game, worth, WORTH, the price, despite being so cheap. And the staff, AMAZING. Truly role models for future staff and support. Their response team... See more

Company replied

Company details

  1. Gaming service Provider

Written by the company

Kinetic Hosting is a game server provider.


Contact info

4.8

Excellent

TrustScore 5 out of 5

352 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(352)

164 reviews in the last 12 months

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Rated 5 out of 5 stars

Minecraft Hosting, Plugins, Mods, Full Customization

**Features Provided for Minecraft Servers.**
Kinetic Hosting lets you choose not from a list of provided mods and plugins but it lets you upload your own using a efficient sftp uploader. I've personally used filezilla. You can also just upload files to their website directly if you prefer.

Kinetic Hosting has a UI which provides installers for forge and plugins but if you want to do both you'll have to get your own installer. Which is fairly easy.

Kinetic Hosting lets you pick your CPU threads and Ram. If you're looking to run a 1.20.1 non laggy server of like 5 people with 50 mods (no machine mods) and 5 plugins then you can pay only like 4$ which is reasonable. You can pay 12$ if you're looking to run something with more mods or players. You do have to pay for a custom IP that's not just a jumble of numbers.

Kinetic Hosting has a very user friendly UI which lets you run automatic scheduled commands so that's nice. Additionally Kinetic Hosting lets you easily set players to moderator or banned. It lets you provide staff accounts some level of access to the server console/files if you wish.

**The Alternatives to Kinetic Hosting.**
Sure, you could run a server on your own machine but that usually consumes quite a bit of electricity and requires you to dumpster dive for computer equipment to run it on. Also that old computer equipment can break down and people can brute force ping connect to your computer's IP to force the server offline. Kinetic Hosting's servers are 24/7 and they manage the actual maintenance of the hardware running the servers.

I used to use Aternos/Exaltron. Aternos is free but not 24/7 which means you can't advertise your server on certain reddit pages. Exaltron is very pricey.

I also used to use Shockbyte. Shockbyte is a little bit pricer than this service as of now. Shockbyte also basically migrated my server to a new website at one point but they didn't move my automatic scheduled commands. They also screwed up the server installation and when I went to reinstall the installation it deleted all my files. I recommend using Kinetic Hosting rather than Shockbyte since Kinetic Hosting provides the UI and features like Shockbyte but doesn't come with all these strings attached. Oh also, if you want to run mods with plugins on Shockbyte, tough luck because there's weird error messages as well as crashing if you use a custom.jar file like arclight, mohist, or magma (btw as of right now magma has a 0 day exploit so...maybe steer clear of them). Kinetic Hosting lets you actually run arclight and mohist and doesn't generate error messages/crash.

I used Pebblehost briefly and they seem okay but they don't let you use scheduled commands unlike Kinetic Hosting as far as I'm aware. Their UI is also less user friendly and robust.

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Best Hoster

I´m a Partner and they really have good things. The support is very good and fast. The Service´s are also very good. I have a server and it runs very well!

August 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very reasonable prices & great tech support

Very reasonable prices. No problem initially getting things setup and running. I did have a problem after a major Enshrouded update (which did turn out to be related to the patch and not the server), but the support via discord was top notch and they helped get everything figured out. No problems at all!

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Super content well made

A+
Amazing ui
Everything is simple and if you can't figure something out you can watch a YouTube tutorial by them
Amazing pricing and incredible ping for Australia
I had no problems whatsoever everything is super customisable and well taught out I would 1000% recommend them for whoever wants to host a minecraft server
Amazing prices as well

July 25, 2024
Rated 5 out of 5 stars

You have a problem ? there is no problem !

You have a problem ? just go on their discord and open a ticket ... the longest I waited for an issue to be taken care of was literally 5 minutes!!!

I have never seen a Customer Service as efficient as theirs !

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Kinetic is the best hosting I’ve ever come across

Kinetic is the best hosting I’ve ever tried. Not only for Minecraft, I use it for everything I might need an hosting for, for example my Discord bot. I’ve been a Kinetic Partner and I’ve personally used their services for over a year and I’ve never been disappointed even once, actually they’re constantly evolving their products and they’re always getting better. The quality and performance of the services they offer is incredible, and they have an awesome panel to manage everything and switch type of server if you want. The prices are really really really good, I’ve never seen something so great in quality-price. But what really impressed me is the Split feature. It’s something I’ve never seen elsewhere and I use it all the time, I think it’s perfect. Thank you Kinetic for all these amazing products and services and for your fast and reliable customer support!

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

I love it and can only recommend it

i my self am a partner and member of ther community feedback team, but that wouldnt chage my rewiev here. I realy like the server hosting her, beacause of the quick support and the nice people in the community and the really cool staf members. also the servers are smooth and work perfectly for my minecraft modpacks.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Still one of the best!

The service is one of the best! I've used other hosting providers and I always come back to this one and let me tell you why:

The Kinetic Panel -
Despite some flaws it is one of the easiest and nicest looking I've used. Some of the other hosts should take not because it is great

The Prices -
I don't know what to say apart from they are really great and offer some amazing pricing options with really good and quality customer service

Basically if you want a hosting service this is one of the best!

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

Best customer/technical support. Makes you feel good about doing business with them.

There are a lot of different server hosting options out there. In terms of what different companies provide in terms of customization and price, there is no doubt competition. Nevertheless, Kinetic Hosting has great performance at good prices, the icing on the cake being their amazing support team. Fast, transparent, and helpful. They understand that good communication with customers is how you run a strong business. I wouldn't feel comfortable having anyone else host my servers.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

I give the server a 9

I give the server a 9, the truth is very good customization options, they help you in case you need to go from one server to another, I treat a 10 very polite and willing to help you with technical support.

June 24, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible service

Hosting seems fine. Only problem I have is that the people who run this, Dapper Fox Group, are... pretty scummy and immature people. They host partnered servers, yet do very petty things like ban new players for no reason, and ignore any criticism by permanently banning them. Support requests were made, and met with a permanent ban as well.
Would not recommend using a service by these people.

Edit: Nope, I am replying to Kinetic Network, another part of Kinetic Hosting. The people who run it are direct workers at this place and run the server. This is not the wrong place to review, and I did not make this review to be angry about a ban on a server hosted by you guys, but a server you guys officially own and manage yourselves. Your support was atrocious, and it paints your entire business in a poor light.

The people in question here are Artaeth, Chickon98, and SleepingTea, all of which have direct links as employees of KineticHosting.

Edit 2: Any trustpilot for kinetic network so i can move my review there instead? And, SleepingTea and Chickon98 are both at KineticHosting -- it's on the site... and I would assume Artaeth who is marked as a programmer for kinetic hosting would work at well kinetic hosting.

Edit 3: I saw it on LinkedIn. Shows that she is a programmer at this company. I've seen SleepingTea and Chickon both very active, and they both display as part of the support team on kinetichosting site, and therefore the review of the fact that these two people who are on your team are bad is a valid review.

Edit 4: I only stated it because it would still leave my bad mark while getting you to not complain to Trustpilot about getting your 1 stars removed. Why do you care anyway? Your website doesn't use Trustpilot to show the ratings, it just has an image stored on your servers. Lmao.

Edit 5: I will make a review there as well. This is still affiliated, and "Cody" "Chris" and "Thomas" all display at kinetichosting.net support chat, and these are some of the immature staff (based on profile pictures at least). The main people of KineticHosting are the ones accused here, and it paints a bad image on the service. Whether or not I've used it or not isn't really the point here, since it's perfectly fine for me to complain about your guys poor staffing.

July 19, 2024
Unprompted review
Kinetichosting logo

Reply from Kinetichosting

Hello,

I've reformatted our reply again, as we hit the 4000 cap :D.

Kinetic Hosting and Kinetic Network are managed by different people. Kinetic Network is a partner, not part of Kinetic Hosting. We partner with many developers, streamers, and networks but have no control over their server management or bans. Just like we would have no control over who a Twitch streamer bans from their chat.

If you were banned from a Kinetic Network server, it is unrelated to us. Kinetic Network is managed by volunteers, not anyone from Kinetic Hosting.

Our CEO used to manage Kinetic Network but stepped away two years ago. Since then, it's been independently managed. We included Kinetic Network in our partnership program due to our past ties. Your review came after this change.

Some old branding was on their site, which we've asked them to update.

Chickon volunteers on the network and also works in Kinetic Hosting support. We have no issues with how they've offered support here, and looking at the other glowing reviews here for our support team, they uphold our standards. Tickets always receive replies, and no one has been banned for opening one. Artaeth does not work at Kinetic Hosting; you can verify this on our Discord.

We don’t know the details of your ban on Kinetic Network. To say if it was correct or not, but it really has nothing to do with us. Please reach out to them.

This review is for Kinetic Hosting, which you've never used, making it a false review. Please review Kinetic Network on their domain or voting sites.

Trustpilot ratings must match our listing to maintain transparency and Trustpilot rules. We couldn't keep 4 1/2 stars on the site, if it wasn't the same case here.

We care deeply about Kinetic Hosting and find it unfair to receive a negative review from someone who hasn't used our service. You've called our team "scummy and immature" without interacting with them, apart from Chickon98. If you had genuinely bad service, your review would be valid, but this is not the case. There are over 8 people working at Kinetic Hosting, with that number becoming wider when we include contract work etc. You haven't had any interactions or dealings with any of these people, nor our service. They've never been rude to you while using Kinetic Hosting, as you've never had a service with us.

Edit:
Our partner at Kinetic Network created this link for your review: https://trustpilot.com/review/kineticnetwork.net

Edit 2:
This is our final reply. You'll believe you're correct regardless. The chicken icons originated from our network days, named Shermans. Check the network's Discord both staff a players have the same icon or recolors of it. This is just something we carried into hosting.

I haven't dealt with you before this and don't manage bans, or anything on the network. We're affiliated with partners and offer support in various locations, but we don't manage their services. We are close to all our partners if they would like us to be. We'll ensure Kinetic Network follows partner rules, but they control who plays and doesn't play on the network.

Regards,

Cody
Partnership Manager @ Kinetic Hosting

Rated 5 out of 5 stars

Top tier

Super easy to work with, HYPER fast customer service, super professional, and always eager to help, thank you, Thomas, you are speed!

July 1, 2024
Unprompted review

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