Reece has been to do the annual service on my water softener today. As last year, he texted early this morning to give an estimated time of arrival, he was punctual and very polite during his visit.... See more
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Kinetico is a world-leading manufacturer of high quality domestic and commercial water softeners. We invented the non-electric, twin tank water softener and continue to lead the world today. Our water treatment units have been installed at Buckingham Palace, Savoy hotel, NHS hospitals, Thames Water as well as thousands of homes around the country.
Contact info
Bridge House, Chandlers Way, Park Gate Business Centre,, SO31 1FQ, Southampton, United Kingdom
- 0800 056 8686
- info@kinetico.co.uk
- kinetico.co.uk
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Alex came out and he was amazing!!!!!!!
Kinetico water filter and softener service
we had our water filter and softner serviced today by Charlie.
we are very pleased, Charlie was very knowledgeable,informative and very polite.
we will highly recommend Kinetico and Charlie to our friends and neighbours.
big Thank You Charlie!
Excellent Service from Josh!
Josh carried out the service filter professionally and efficiently. He was punctual, friendly, and clearly knew what he was doing. He explained everything clearly, worked neatly, and completed the job to a very high standard. Excellent customer service from start to finish. I would highly recommend Josh and wouldn’t hesitate to use his services again. Thank you!
Had Josh visit our store today
Had Josh visit our store today. He was very patient with me in explaining concepts over and over so I was able to relay it to my boss.
Should be praised for his patience and attitude
Stewart and Josh
Stewart and Josh was amazing. They made the service easy and quick.
They were very cooperative and absolutely accommodate to our busy environment and did not interrupt the customers service.
Thank you for the great job
Transferred to Kinetico after my…
Transferred to Kinetico after my previous service provider Permutit could no longer be in business, some 3 years ago. All has been excellent, with great service on annual conveniently pre arranged appointments. Would give a big recommendation to Kinetico for their professional approach by competent technicians.
I have just had my Softener serviced by…
I have just had my Softener serviced by Charlie.
Very professional and friendly did a great job, Also he offered some helpful advice for future care of the unit thanks.
Charlie came to service our water…
Charlie came to service our water softener and did an excellent job. He was knowledgeable and helpful in equal measure. Can’t recommend him enough.
Thomas Morgans installed our new water…
Thomas Morgans installed our new water softener today. One of the most diligent guys I have ever met, communicative and reliable. Would recommend Kinetico and Thomas’ services 100% - Thank you
Charlie did a great job
Charlie did a great job, worked quickly, came on time. Found the right tap for the job. I would revommend his work and he was very courteous too.
Reece was excellent
Reece was excellent, very helpful with guidance on replacing our 20 year old water softener.
Josh was brilliant and very helpful
Josh was brilliant and very helpful
Reece arrived to service my softener…
Reece arrived to service my softener today (monarch) polite and on time . first time it’s been serviced since installed by others 5 years ago . he was very informative and advised on an upgrade to our pipe work which i will have done by my own plumber .very satisfied with the service. Prices could be a bit more competitive
Charlie ( aided by Ryan)
Charlie ( aided by Ryan) has just fitted a new Kinetico water softener system and has done an excellent job keeping me informed of arrival time, fitting my new system and explaining how everything works
Grant and Josh
Grant and Josh. Good guys. Friendly, helpful and cleaned up amazingly
Very professional
Very professional - both Charlie and Ryan were excellent and a credit to the Company.
Kinetico a competent well organised company
Very good phone service initially.Really appreciate talking to a HUMAN.
Good online communication.
Reece( my technician)was knowledgeable,affable,efficient and ON TIME.
He was willing to explain things carefully and fully and was a pleasant ,personable chap who understood his product.
Highly recommend Kinetico.
The best thing for hard water area
First of all had my water softener serviced by Reece today….very nice young man and respectful of my property.
I’ve had my water softener for a few years now…and would recommend anyone who hasn’t got one to think seriously about getting one. I chose Kinetico because it’s reliable…mine is situated outside the house in housing so if room indoors is an issue..then that’s the answer. Never had a problem. I’ve just had a yearly service done today and feel confident that if I ever did had a problem then I would be able to get a technician quickly.
Charlie was knowledgable and…
Charlie was knowledgable and informative. Obtained a discount and organised deposit payment. No pressure to buy a new unit.
Looking forward to him installing the new unit in August.
Happy Long-term Kinetico Customer
I'm a long-term Kinetico customer, more-recently on a service plan. The company is easy to deal with, always helpful and knowledgeable.
Had a service today, performed quickly and efficiently by 'Charlie'.
Their machines are very efficient in their salt consumption, and run extremely quietly
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