Kinetico UK Limited Reviews 

Charlie was knowledgable and informative. Obtained a discount and organised deposit payment. No pressure to buy a new unit.
Looking forward to him installing the new unit in August.

I'm a long-term Kinetico customer, more-recently on a service plan. The company is easy to deal with, always helpful and knowledgeable.

Had a service today, performed quickly and efficiently by 'Charlie'.

Their machines are very efficient in their salt consumption, and run extremely quietly

Although he had bad news to convey about our softener, Charlie was very well informed indeed, provided clear explanations and was professional throughout.

Had our annual service carried out today by Reece, very professional, explained all was ok, good to go for another year !!

Luke turned up atthe time he stated and did a very professional job I would gladly recommend the service provided and also found his attitude and professionalism excellent

Charlie and Ryan came to install the K5 water filter. Explained everything very clearly, installed the filter quickly and cleared everything away. Fantastic service!

Reese let me know a 2 hour slot for when he would arrive the day of the appointment. It wasn’t good news as a part needed replacing. Otherwise he was professional and explained everything. He left the area tidy. A good experience.

Excellent new install of water softener.
Charlie was courteous and very efficient.
He also explained everything he was doing.

Has my water softener system been serviced today by Reece.Found the issue (cracked valve) and replaced. System now fine so first class job

Rees gave our system a very comprehensive service. Very professional. Highly recommended engineer and company

Reece carried out my annual service today. He kept me updated on what time he’d arrive and was polite and personable. He carried out the job efficiently and left no mess

Reece has been to do the annual service on my water softener today. As last year, he texted early this morning to give an estimated time of arrival, he was punctual and very polite during his visit. He did a brilliant job in servicing the water softener and identified a couple of issues which he fixed without the need for replacement parts. Thanks Reece.
Phil

Very friendly and professional people who install the system. Specially Charle and Brain who came back to recheck the system did a fantastic job. Really recommend the people and the Kinetico as a water softener system.

Water softener had its first service today, Reese was very professional, knowledgeable and respectful and really credit to Kinetico.
In the past have always had electric driven softener, but the new one works on water used,I wasn't sure how it worked,I asked Reese and he spent time to explain, he also sorted out the kink in the overflow pipe.
Very happy with service would not hesitate to recommend.
Again thank you Reese.

Has my water softener system been serviced today by Reece. He tested the whole system and found that an issue related to calibration was set too low during the initial installation. He talked me through the findings in a simple way, as well as carried out the necessary tests to set the correct calibration for the system.
Excellent service, keep it up Reece!!

Charlie was polite and professional, clean and tidy, and did a great job

Reece was absolutely helpful and professional in his work and advice, thank you

Charlie was great a real asset to your company. He knew his product and explained our issues and how to solve them. We've ordered a new machine and look forward to another 10 + trouble free years.

Very good experience. Charlie explained the issues with our current system and the work needed. He arranged for the follow up visit on the spot.

Reece visited today, second year of servicing and is friendly and thorough and most helpful.
We appreciate Kinetico’s advisors at helpline centre, knowledgeable and friendly. Great water softener and service.