Kingdom Coatings Reviews 1,023

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers had a great experience with this company. Many customers are delighted with the staff, consistently describing them as helpful, polite, professional, and hard-working. The service provided is frequently praised for its efficiency, with many noting the excellent job done on their roofs and walls, often leaving properties looking brand new. The quality of the work, including cleaning, repairs, and coating application, is consistently highlighted as outstanding, with attention to detail and thorough clean-up after the job. However, some people were dissatisfied with the product and contact experience, citing issues with communication from the office and aggressive or pushy sales tactics from door callers. There were also occasional concerns about initial work quality, with some reviewers mentioning only one coat applied instead of two, or damage to property during the process.

What people talk about most

Staff

Customers generally report positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the end result and... See more

Product

People report ambiguous experiences with the product, with many expressing delight with the end result,... See more

Customer communications

Clients share ambiguous opinions on contact, with some reviewers praising the friendly and professional team... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I cannot but praise Kingdom Coatings for the coating of my house walls. The final look adds to the look and value of my house. Even at the end they were very thorough in ensuring all paint marks etc w... See more

Company replied

Rated 4 out of 5 stars

Great job by very hard working team. The roof was cleaned on day 1 and the coating applied on a second visit, by a polite team of two who worked tirelessly without any requirements other than a source... See more

Company replied

Rated 4 out of 5 stars

Quite straight forward from the first visit to the completed work. The cleaning was well done with good protection of the lawn. The repair work end result is good and the roof now looks great wi... See more

Company replied

Rated 4 out of 5 stars

The company does a great job but your customer service is very poor as reps do not phone back to customers with information when they say they will . You need to vastly improve your customer experienc... See more

Company replied


Company details

  1. Roofing Contractor
  2. Building Restoration Service

Written by the company

Kingdom Coatings are Scotland's premier roof and wall coatings company based in Central Scotland serving the whole of Scotland and the north of England. Our aim is to coat the nation one home at a time!

10 - Year Guarantee

Platinum Renotec and Properla Installers

Ask us about our "Special Offers" available on our roof and wall coatings! Ask us about our Double Guarantee on all our roof and wall coatings. 10 - Year Manufacturers Guarantee on all our coatings along with a 10 -Year Guarantee backed by Kingdom Coatings! We are in our second decade of honouring our guarantees.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Avoid at all cost Kingdom Coating, they do not deliver what they say they will.

My experience has been full of broken promises, poor workmanship and terrible customer care.

The sales rep assured me everything would be protected, broken tiles replaced and two coats of RENTOTEC® applied. In reality, my solar panels and Velux windows weren’t covered, debris wasn’t controlled, and broken tiles were not replaced — they were bodged with silicone. Cleanup was poor and they demanded final payment immediately.

Within months, the coating began flaking off and the original tile surface showed through. When I complained, I was passed between staff, given excuses and promised a return visit that never happened. Six months later, no contact.

A neighbour cancelled their job after hearing my experience. I’ll also be reporting them to ProPERLA for not following proper application standards.

Strongly recommend avoiding this company.

October 16, 2025
Unprompted review
Kingdom Coatings logo

Reply from Kingdom Coatings

The broken tiles you are referring to are on an extension that was not included in the contract we spoke at length about last October. You asked the fitting team to fix tiles on the extension; we did not have them, as they were different tiles from the main roof. You asked if there was anything we could do for now to patch the tiles affected.

We as a business offered to come back as a goodwill gesture next time in the area with tiles to change on the extension.
Your response was you were looking for money or some way of compensation; you don't want anyone back on the property.

There is a 10-year guarantee on the coating for any peeling or cracking.
You have not made us aware of any issues or contacted us since last time we spoke in October 2025, when you requested no further contact.

08002289436 is number if you require a return visit to the property.

Rated 5 out of 5 stars

Mannerly and Polite

I just had a very mannerly and polite young man chap to ask if I would like a quote leaflet popped through the door. He asked if I had a moment and stood well back from the door. Not pushy or aggressive, quite the opposite. Very professionally dressed.

Now I've read these reviews, I am wondering how there is such a stark difference in reviews. Some people have great service and some have very poor experiences.

June 1, 2026
Unprompted review
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Reply from Kingdom Coatings

Dear Larkin,

Thank you for taking the time to leave such a thoughtful 5-star review.

We're delighted to hear that our representative was mannerly, polite, professionally presented, and respectful of your time and personal space. These are standards we expect from every member of our team, and it's great to know that this was reflected in your experience.

We appreciate your comments regarding the differing reviews. We understand that cold calling is not something everyone welcomes, and we fully respect that. However, all of our staff receive professional training to ensure they approach every homeowner with courtesy, politeness, and respect at all times. Our aim is never to be pushy or intrusive, but simply to offer information and give people the opportunity to consider our services if they wish.

Thank you again for your balanced and honest feedback. We're pleased that your experience was a positive one and that our representative made such a good impression.

Warm regards,

The KC Support Team

Rated 1 out of 5 stars

I don't like door to door salespeople

I don't like door to door salespeople

May 18, 2026
Unprompted review
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Reply from Kingdom Coatings

We understand that door-to-door sales aren't for everyone, and we fully respect your preference. Our representatives are trained to be polite and professional and to leave immediately if someone isn’t interested. You can also call our office on 0800 228 9436 at any time, and we’ll happily add your address to our “Do Not Chap” list.

While we appreciate all feedback, this review doesn’t reflect the quality of our service or product itself. We wish you all the best moving forward.
The KC Team.

Rated 4 out of 5 stars

A good outcome, eventually

I think it would be fair to say (and I readily agree) that Kingdom Coatings would not consider me to be their best or easiest customer.

We shared a relatively fractious relationship in the several months* between signing the agreement and the work commencing.
I had decided to proceed with the coating of the house walls, after a spur of the moment decision, during a doorstep sales pitch.

After signing that doorstep agreement ( in September 2025) I began to have self imposed second thoughts, and wasn't sure that I really wanted to progress.
However, I left it too long between signing the contract and trying to cancel, for this to be “ contractually” achievable.

*Due to a prolong period of severe adverse weather, and by mutual agreement, it was decided not to re-commence / complete the main colour coating work until the spring. Unfortunately, this prolonged delay gave me even more time to reflect and regret having signed the initial contract.

I had a number of telephone conversations with the company, including with the managing director.
I tried to renegotiate cancellation of work, offering to pay a reasonable amount, for the minor work already carried out, but I met with inflexibility.
I had already paid a considerable amount of money for, what in effect was the house walls being sprayed with a liquid biocide / anti-fungal treatment - and they were unwilling to consider any negotiated partial refund.
I therefore had no real option but to progress with, and pay for, the paint coating.

Over the period, I was given two, or perhaps even three, firm dates as to expect the coating team, they were each cancelled and rescheduled, at short notice.
In turn, during the final weeks, I had messed them about, by imposing a last minute change of colour choice, which they readily accommodated.

A positive aspect of my experience was that the teams that came to do the work (27 April 2026) were superb.
They were; professional, adept, friendly, and did an excellent job.

Also, prior to commencing the long delayed wall coating / painting, I queried whether the effectiveness of the liquid biocide / anti-fungal treatment would still be effective, given the long time, and poor weather since that initial treatment. They immediately sent another operator to re do that process.

So - the final outcome?

Well. Despite my doubts, I concider I've had a really good job done, and am well pleased with the final result (and, at 78 years of age, the 10 year guarantee, may well outlast me!).
The house looks vastly better and has greatly enhanced curb appeal. We have had, and continue to receive, numerous complementary comments from both passers by and neighbours.

My advice: Though obvious in retrospect - Make sure that you really need / want your house walls coating.
Take a self imposed “cooling off” period, prior to signing any contract, rather than rushing into a doorstep agreement. And then, check your decision, again, before the contractural cut off.

Use an AI tool, like ChatGPT, to mock up a photo of your house, in your chosen new colour scheme.

April 27, 2026
Unprompted review
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Reply from Kingdom Coatings

Thank you for taking the time to leave such a detailed and thoughtful review.

We genuinely appreciate your honesty regarding both the positive and more challenging aspects of your experience with us. We recognise that the extended delays caused by severe weather, along with the rescheduling of dates, understandably added frustration during the process, and we appreciate your patience throughout.

We are also grateful for the constructive feedback regarding the initial decision-making process. We always encourage customers to take the time they need to feel fully confident before proceeding, and your perspective may help others make an informed choice.

That said, we are delighted to hear that you were pleased with the professionalism of our installation teams and, most importantly, with the final result. It’s especially rewarding to know that the finished coating has enhanced the appearance of your home and attracted such positive comments from neighbours and passers-by.

Thank you as well for acknowledging the additional steps taken to ensure the biocide treatment was reapplied before completion, as maintaining the quality and longevity of our work is extremely important to us.

We sincerely appreciate your business and your candid feedback, and we wish you many years of satisfaction with your newly coated home.
The KC Team.

Rated 5 out of 5 stars

Very friendly and professional team…

Very friendly and professional team from the initial contact and the assessment through to the completion of the job. The two guys who did all the work in two days were excellent but a slight criticism is that maybe they should have allowed 3 days for completion instead of two. (I have a big roof). Overall very pleased with the final result.

April 29, 2026
Unprompted review
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Reply from Kingdom Coatings

Thank you for your fantastic 5-star review! We’re delighted to hear that you found our team friendly and professional from start to finish and that you’re pleased with the final result.

We’ll be sure to pass your kind comments on to the two installers — they’ll really appreciate the recognition for their hard work. We also appreciate your feedback regarding the timescale. With larger roofs, allowing a little extra time can certainly help ensure everything is completed as comfortably and efficiently as possible, and it’s valuable feedback for us moving forward.

Thanks again for choosing us and for taking the time to share your experience!
The KC Team.

Rated 5 out of 5 stars

Roof and walls cleaned and coated

Roof cleaned on first day and coated the following day by Sammy and his team. They replaced tiles and did necessary repairs. Excellent job , great workers.

Walls cleaned and coated by Ethan and his team. Great workers who kept us informed at all stages. Excellent job.

We are delighted at the end result. It looks like a new bungalow.

April 27, 2026
Unprompted review
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Reply from Kingdom Coatings

We’re delighted to hear how pleased you are with the work completed by Sammy, Ethan, and the teams. From the roof cleaning and repairs to the wall coating, we always aim to deliver high-quality workmanship while keeping our customers informed every step of the way.

It’s fantastic to know your bungalow now looks like new — comments like yours mean a great deal to all of us. We truly appreciate your trust and recommendation.

Thank you again for choosing us!
The KC Team.

Rated 1 out of 5 stars

Absolutely appalling behaviour from one…

Absolutely appalling behaviour from one of your door callers,rang my doorbell at 11.15 today,I said no thanks' asked if I have been spoken to before I said'yes'as I closed door he came closer to door and as it was closed he shouted 'no need to be rude',I was not rude and at end of day I never asked him to call,

May 11, 2026
Unprompted review
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Reply from Kingdom Coatings

We are sorry to hear that you feel this way about your experience. Our representatives are instructed to remain professional and respectful at all times, and we certainly do not condone behaviour that would make anyone feel uncomfortable.

That said, we would have greatly preferred for you to contact our office directly regarding this matter so we could have properly investigated the situation and addressed your concerns immediately, rather than learning about it through a public review.

We take complaints seriously and would still welcome the opportunity to discuss this further with you directly.
The KC Team.

Rated 5 out of 5 stars

An excellent experience!

An excellent job by Carson and his two colleagues. They worked extremely hard over the two days and we are delighted with the end result. The three lads were all extremely helpful and polite and our walls look great.

April 24, 2026
Kingdom Coatings logo

Reply from Kingdom Coatings

Thank you so much for your kind words! We’re thrilled to hear how happy you are with the results. Carson and the team will be really pleased to know their hard work and professionalism made such a positive impression.

It was a pleasure working on your home — your walls looking great is exactly what we aim for. If you ever need anything in the future, we’d be more than happy to help.
Kind regards,
The KC Team.

Rated 4 out of 5 stars

Work was carried out efficiently

Work was carried out efficiently. Staff friendly and done work to standard expected.

April 24, 2026
Kingdom Coatings logo

Reply from Kingdom Coatings

Thank you for your thoughtful review.
We’re really pleased to hear that you were happy with the service from start to finish and that our team made the process smooth and efficient for you. It’s great to know the work met your expectations, and we truly appreciate your recommendation.

Kind regards,
The KC Team.

Rated 5 out of 5 stars

New coating to bungalow outside walls…

Had to wait for a few months for the work to be started due to the poor weather but I'm really pleased with the work that was completed. Chris, who was a polite and charming young man worked hard applying the coating to my bungalow and I could not be happier with the outcome.. I would have no problem recommending
this company to others.*****.

April 23, 2026
Unprompted review
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Reply from Kingdom Coatings

Thank you so much for your wonderful 5-star review! We really appreciate your patience while we waited for the weather to allow us to get started—it means a lot.

It’s fantastic to hear how pleased you are with the finished result, and we’ll be sure to pass your kind words on to Chris. He takes great pride in his work, and your feedback will mean a great deal to him.

Thank you again for your recommendation—it truly makes a difference. If you ever need anything in the future, we’d be more than happy to help.
Kind regards,
The KC Team.

Rated 5 out of 5 stars

Everything went according to plan

Everything went according to plan. Staff were efficient, courteous, considerate to us and neighbours.

April 9, 2026
Unprompted review
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Reply from Kingdom Coatings

Dear Douglas,

Thank you for taking the time give us your 5-star review.

We’re delighted to hear that everything went according to plan and that our team made a positive impression. Efficiency, courtesy, and being considerate to both our customers and their neighbours are all things we take great pride in, so it’s great to know this came through in your experience.

We truly appreciate you taking the time to share your feedback and would be glad to assist you again in the future.

The KC Support Team

Rated 5 out of 5 stars

Capable company.

Polite staff, careful and very capable. Tidy and cleared up well.

April 24, 2026
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Reply from Kingdom Coatings

Thank you for your lovely feedback.

We’re delighted to hear that you found our team polite, careful, and capable. It’s great to know you were happy with how tidy everything was left as well—that’s something we always take pride in. We really appreciate your support.

The KC Team.

Rated 5 out of 5 stars

We found everyone very polite

We found everyone very polite, professional and friendly. It would appear they brought our finishing date forward to accommodate my planned hospital admission which we were very grateful for.

April 24, 2026
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Reply from Kingdom Coatings

Thank you so much for your kind words.
We’re really pleased to hear that you found the team polite, professional, and friendly throughout the process. It was important to us to support your situation, and we’re glad we could help bring your completion date forward to fit around your hospital admission. Wishing you all the very best, and thank you again for your trust in us.

Kind regards,
The KC Team.

Rated 5 out of 5 stars

The customer experience

The customer experience was professional from beginning to end
Extremely happy with our roof clean and coating.. The roof looks like new

April 1, 2026
Unprompted review
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Reply from Kingdom Coatings

Thank you for your wonderful 5-star review!
We’re so pleased to hear that you had a great experience with us from start to finish.

It’s fantastic to know you’re extremely happy with your roof clean and coating—bringing a roof back to looking like new is exactly what we aim for. We really appreciate your kind words and your trust in our team!

Rated 4 out of 5 stars

Roof coating

The work was carried out with very little disruption. The cleaning of the roof is a messy job but it was all protected and tidied up. The painting was done with no mess either. End product looks good and certainly stands out from the other houses in the street.

August 4, 2025
Unprompted review
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Reply from Kingdom Coatings

Thank you for your thoughtful review!

We’re really pleased to hear that you were happy with how smoothly the work was carried out and that disruption was kept to a minimum. Roof cleaning can definitely be a messy process, so it’s great to know our team’s efforts to protect and tidy up made a difference.

We’re also glad the painting met your expectations and that the final result stands out so positively—there’s nothing better than seeing a property transformed. Thanks again for choosing us!

Best regards,
The KC Team.

Rated 2 out of 5 stars

Tiles left on the flat roof and moss…

Tiles left on the flat roof and moss did not come back and fix a tile

March 27, 2026
Kingdom Coatings logo

Reply from Kingdom Coatings

Thank you for your feedback. We’re sorry to hear that you were not completely satisfied with the outcome.

According to our records, the tile was replaced with a new one. As your existing tiles are older and weathered, the new tile may appear different in texture and stand out. Our records also indicate that the moss present was minimal, located on the stones, and that a team returned to clean this.

Please contact us on 0800 228 9436 so we can review your concerns further and update your records if necessary.

Thank you for bringing this to our attention—we appreciate the opportunity to help.

The KC Team

Rated 5 out of 5 stars

From Sceptical to Converted after two working days *****

From the initial visit from a very polite, well dressed salesperson, who was new to the job, my wife was impressed with the talk and agreed to having our bungalow surveyed without obligation. The surveyor, Colin arrived and talked us through the process to protect our Roof. Our external walls were not needing any work done. The quote to carry out the work in two separate working days turned out to be a no brainer with a 10 year warranty covering the work.
Ian and James arrived to carry out the work over two days. We were most impressed on the care taken to protect ALL areas liable to be affected once the roof moss was cleared off. The guys worked through the day, Ian nursing toothache cleaning the roof and subsequently applying the anti-fungicide. The building, gutters and surrounding area were then cleaned and all the debris was removed.
One week later, the lads returned to point all areas on the roof, replacing any cracked or damaged tiles.
Later that day Ian sprayed the coating across the whole roofing area. Two coats were applied. Again, before the lads left after another full days hard graft, they made the area as tidy as if they had never been there, ensuring the gutter were cleaned out and the surrounding soffits, facias and walls were cleaned of splashes.
I was taking numerous pictures of progress throughout their visits to the point that Ian was about to ask me for appearance money. My wife and I were extremely satisfied with the finished roof.
We have since had several neighbours asking about who did the work and were all very complimentary about the finished article. One neighbour thought it was a newly tiled roof.
To sum up, we would recommend Kingdom Coatings to friends and neighbours to carry out similar work on their properties.
Last week an agent from the company called to review the standard of work carried out and to ascertain that we were happy. I think he got the message from us.
Needless to say, he went away a Happy Bunny!.

April 6, 2026
Unprompted review
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Reply from Kingdom Coatings

Thank you so much for taking the time to leave such a detailed and thoughtful review.

We’re delighted to hear that you and your wife were pleased from the very first visit right through to the completion of the work. It’s great to know our team made a strong impression at every stage—from the initial consultation and survey with Colin, to the hard work and care shown by Ian and James on-site.

We’ll be sure to pass along your kind words to the team, especially your recognition of their attention to detail, cleanliness, and dedication (even working through toothache!). They take real pride in their work, so feedback like this means a lot.

It’s also fantastic to hear how happy you are with the finished result—and that your neighbours have noticed too! There’s no better compliment than someone thinking it looks like a brand-new roof.

We truly appreciate your recommendation and your trust in us to carry out the work. If you ever need anything in the future, we’re always here to help.

Thanks again for your support—it really does mean a lot to the whole team!

Rated 5 out of 5 stars

Great job and lovely guys

Great job and lovely guys. The house was looking tiered and dirty but after the walls were washed down and painted the house looks great. I would recommend this company for a job well done and the after care service

April 13, 2026
Unprompted review
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Reply from Kingdom Coatings

Thank you so much for your fantastic 5-star review!

We’re delighted to hear how pleased you are with the transformation. It’s great what a difference a proper clean and fresh paint can make, and we’re glad your home is now looking fresh and revitalised.

Our team works hard to deliver not only quality results but also a friendly and reliable service from start to finish, so it’s especially nice to hear you were happy with the aftercare as well.

We really appreciate your recommendation and support. If you ever need us again, we’d be more than happy to help!
The KC Team.

Rated 5 out of 5 stars

Great Wall coating

Great Wall coating! The guys who did the work were helpful and respectful. The job was done professionally and tidily. Communication was good and the guys arrived timeously. Reasonably priced work which came with 10 year warranty - overall good experience.

April 24, 2026
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Reply from Kingdom Coatings

Thank you so much for your fantastic 5-star review!

We’re really pleased to hear that you had such a positive experience with our team. It’s great to know that their professionalism, respectfulness, and attention to detail made a difference and that everything from communication to punctuality met your expectations.

We’re also glad you found our pricing fair and that the 10-year warranty gives you added peace of mind. Your feedback means a lot to us and motivates us to keep delivering high-quality service.

Thanks again for choosing us!
The KC Team.

Rated 4 out of 5 stars

The company does a great job but your…Happy customer with improvement to your sales team.

The company does a great job but your customer service is very poor as reps do not phone back to customers with information when they say they will . You need to vastly improve your customer experience it is very poor and off putting. Other than that 5 star rating.

April 24, 2026
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Reply from Kingdom Coatings

Thank you for your honest feedback and for recognising the quality of our work—we’re really glad you’re happy with the end result.

That said, we’re genuinely sorry to hear about your experience with our customer service. You’re absolutely right to expect timely callbacks and clear communication, and we understand how frustrating it is when that doesn’t happen. This is something we take seriously, and we’ll be addressing it with our team to ensure we improve consistency and reliability moving forward.
Kind regards,
The KC Team.

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