King Living Canada Reviews 

98
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently praise the friendly showroom staff for being exceptionally knowledgeable, helpful, and patient throughout the entire product selection and purchasing process. Consumers are also extremely happy with the exceptionally high quality, stylish modern design, and overall great value of the wonderful furniture options available. However, some customers also noted frustrating issues with minor product defects or missing components upon initial delivery. A small group of reviewers occasionally experienced damaged items, fabric wrinkling issues, or unexpected delivery problems that required additional customer service support to fully resolve.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, design, and comfort. Customers frequently describe... See more

Staff

Users describe positive interactions with staff, highlighting helpful and knowledgeable service from showroom... See more

Customer service

Consumers find customer service to be positive, highlighting representatives who provide excellent support... See more

Quality

People report positive experiences with quality, finding the furniture both stylish and exceptionally well... See more

Service

Customers report appreciation for the service, highlighting professional and helpful representatives who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The showroom has a variety of King living couches so you can actually see the couch. The sales people were very helpful in going through the fabric or leather swatches which you could take home to mak... See more

Company replied

Rated 5 out of 5 stars

Communication has been easy with King Living, from the ordering of the sofa to the picking up of the sofa from the warehouse. Had to call Customer Service to replace one of the brand new sofa covers t... See more

Company replied

Rated 5 out of 5 stars

Positive experience, the associates were honest, took time to show multiple products and gave a very helpful advice without pushing to buy, which made me feel very comfortable. Can’t wait to receive m... See more

Company replied

Rated 5 out of 5 stars

The showroom staff was very knowledgable, and also quite creative in design ideas / configurations that would take better advantage of sale pricing. This gave us greater confidence in a fairly expensi... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Since 1977, King has set the benchmark for Australian furniture. Driven by an unwavering commitment to timeless design, King pieces embrace the authentic Australian lifestyle. Collaborations with leading Australian designers continue to break new ground, pushing the boundaries of what furniture can achieve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

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4.8

All reviews

(98)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful, High-Quality Furniture and Great Service

Great experience with King Living Furniture. The furniture is beautifully designed, high quality, and very comfortable. The service experience, especially Kelly-Lee was extremely professional and helpful, and everything feels well made and built to last. Highly recommend King Living for anyone looking for premium, stylish furniture.

May 28, 2026
King Living Canada logo

Reply from King Living Canada

Hi there,

Thanks for the wonderful review and recommendation. It's great to hear Kelly-Lee made such a positive impression, and we'll be sure to pass your kind words along to her. Knowing the design, quality and comfort have hit the mark means a lot to us.

King Living

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, prompt and professional from the help in design, making sure it would all fit nicely, rite to the polite delivery dudes! I was especially impressed as to the communication through the entire wait. Sure it takes a bit to get from Australia to YYC but it was worth it! Kudos my dudes!😎

May 28, 2026
King Living Canada logo

Reply from King Living Canada

Hi Dennis,

What a fantastic review to read! It's wonderful to hear the design support, communication and delivery crew all hit the mark for you, even with the journey across to YYC. We'll be sure to pass your kudos along to the team.

King Living

Rated 5 out of 5 stars

Kelly was very helpful

Kelly was very helpful

May 28, 2026
King Living Canada logo

Reply from King Living Canada

Hi Berrie,

Lovely to hear Kelly looked after you so well. We'll be sure to pass on your kind words to her.

King Living

Rated 5 out of 5 stars

Helpful

Helpful, knowledgeable staff and a beautiful piece of furniture.

May 28, 2026
King Living Canada logo

Reply from King Living Canada

Hi there,

We appreciate you taking the time to share your experience. It's wonderful to hear our team could share their knowledge and help you find a piece you love.

Warm regards,
King Living

Rated 5 out of 5 stars

Amazing sofas

We liked the selection of sofas and found the customer service to be exceptional

May 18, 2026
King Living Canada logo

Reply from King Living Canada

Hi there,

It's wonderful to hear you enjoyed exploring our sofa range and had such a positive experience with the team. Feedback like this means a great deal to us, and we appreciate you taking the time to share it.

Warm regards,
King Living

Rated 5 out of 5 stars

Love the concept

Love the concept! Washable cushions! And the help at King Living is fantastic. Thank you thank you!

April 15, 2026
King Living Canada logo

Reply from King Living Canada

Hi Diana,

So glad to hear you're loving the washable cushion concept - it really is a game changer! It's also wonderful to know our team made the experience a memorable one for you. Reviews like yours mean the world to us.

Warm regards,
King Living

Rated 5 out of 5 stars

Great experience

Great experience. Got furniture that we were looking for quite a while and were not able to get else where. Amna helped us out to finalize our selection.

May 14, 2026
King Living Canada logo

Reply from King Living Canada

Hi Riaz,

Wonderful to hear you finally found exactly what you'd been searching for! Amna will be thrilled to know she helped make your selection process such a smooth one. We appreciate you taking the time to share your experience.

King Living

Rated 5 out of 5 stars
King Living Canada logo

Reply from King Living Canada

Hi Suzanne,

Lovely to hear Anita and Emma looked after you so well! We'll be sure to pass on your kind words to the team.

Warm regards,
King Living

Rated 5 out of 5 stars

Positive experience

Positive experience, the associates were honest, took time to show multiple products and gave a very helpful advice without pushing to buy, which made me feel very comfortable. Can’t wait to receive my furniture. Will be back this week to order a few more pieces. The look, quality of the furniture is worth waiting for 2 months. As someone who likes to change furniture every year and bought from many other stores, I’d highly recommend King Living on Castlefield. Thank you.

May 14, 2026
King Living Canada logo

Reply from King Living Canada

Hello,

It's wonderful to hear about your positive experience at our Castlefield showroom. Our team takes pride in offering genuine guidance without the pressure, so knowing you felt comfortable throughout the process means a great deal. Your recommendation and confidence in the quality of our pieces is truly appreciated.

Warm regards,
King Living

Rated 5 out of 5 stars

Clarissa made the experience a…

Clarissa made the experience a memorable one. Her knowledge, guidance, and support made the purchases easy. I will be back for the next piece soon!

May 6, 2026
King Living Canada logo

Reply from King Living Canada

Hi Stephanie,

What a wonderful review to receive! It's lovely to hear that Clarissa made your experience such a memorable one, and we'll be sure to pass on your kind words to her. Your support means a great deal to us.

Warm regards,
King Living

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