KingsBox Reviews 302

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent design, which often exceeds expectations. The customer service is frequently highlighted as outstanding, with many people appreciating the helpful, friendly, and professional support received throughout the purchasing process. Reviewers are particularly impressed with the quick response times and the personalized guidance provided by the staff, making the overall experience smooth and enjoyable. However, some people mentioned issues with delivery times, with orders taking longer than expected or arriving in a chaotic state, though some attribute this to the delivery company itself. A few other people also felt that certain products had design flaws or were not up to the expected standard.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality,... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of materials and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, patience, and overall... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, patient, and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some experiencing quick delivery and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the Royal Short TNT Fold Rack as well as a Dip Bar and concrete screws to attach the rack to the wall. The order process was easy enough; all the necessary information was provided... See more

Company replied

Rated 4 out of 5 stars

Everything is crystal clear : dates, shipping, prices, etc. Sometimes, a bit long to wait for the order because of the restocking. The items are always well packed.

Company replied

Rated 4 out of 5 stars

Kingsbox has high quality products. I use quite some of them for outdoor use and they are super sturdy. They can improve a bit on the user experience of the shop and delivery times but in general th... See more

Company replied


Company details

  1. Fitness Equipment Store

Written by the company

KingsBox is a provider of innovative, unique, European build strength and conditioning equipment.


Contact info

4.1

Great

TrustScore 4 out of 5

302 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great products and service

I ordered a custom Mighty wall rack and is very happy with the product. Solid quality and nice finish. I'm also very satisfied with the great support from the staff at Kingsbox.

November 16, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service and support

Excellent customer service and support, great choice of equipment especially a wide range of specialty barbells, dumbells and strongman equipment for fair prices. Highly recommended! And just to point out Mister Leo Zega who was and is extremely helpful and kind while I was doing business with Kingsbox. Thank you so much.

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Smooth and easy collaboration

Absolutely in love with the equipment.
It was easy and smooth communication with Kingsbox staff. The equipment arrived soon, with the highest quality for the price.

If you are in fitness equipment, absolutely recommend kingsbox.

Antonio

October 26, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and products ! ! !

I've orderd a few things from kingsbox, and every time i recieve the equipment im so excited! Very good quality and great service from Saša! It's a pleasure to train with Kingsbox!

Happy customer!

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

The European Rouge!

Exceptional quality, above and beyond customer service.
When the pandemic hit I setup my living room gym and I couldn’t be happier with Kingsbox products.
Everything I need, strong, sturdy and with a modern design.
Put that together with an affordable pricepoint and no wonder this team is on the rise.

Very satisfied…
… I will need a bigger room.

October 22, 2021
Unprompted review
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Rated 5 out of 5 stars

Great quality products

Great quality products. Perfect fit for my home gym and no hassle with delivery. I have ordered Ultimate adjustable bench and Kings bar. Great price vs. quality and will recommend it to all my contacts. Well done.

September 22, 2021
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Rated 5 out of 5 stars

Amazing products

Amazing products and really fulfilled my expectations. I have ordered Rack Sx 15 and KingsBar. Order was shipped on time and customer support was really helpful. Products are great and price vs. quality is guaranteed. Couldn’t made a better choice. Well done KingsBox and I can’t wait to place another order.

September 16, 2021
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Rated 5 out of 5 stars

I was searching for something for…

I was searching for something for training at home. Then I found Kingsbox. The quality really surprised me when I received it. I'm so happy to know this brand. Highly recommended!

September 9, 2021
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Rated 5 out of 5 stars

Great company!

I am very glad that I have KingsBox team on my side. They have very quality equipment and professional staff.
I have just good experience with them and if there is any problem they try to solve it as fast and good as possible.
I am recommending them to everyone.

September 5, 2021
Unprompted review
Rated 5 out of 5 stars

Due to the situation with covid

Due to the situation with covid i bought items for home gym. I chose a package that meets my needs. After a year of use, I am super happy with the equipment, the quality is excellent.

September 5, 2021
Unprompted review

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