kingsdeneproperty.com Reviews 

220
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and responsiveness, often noting how they go above and beyond to assist. Many highlight individual agents for being knowledgeable, kind, and patient, making interactions pleasant and supportive throughout the process. The company's service is frequently described as excellent, ensuring a smooth and stress-free experience for customers. People appreciate the clear communication and efficient handling of processes, from initial viewings to securing properties. Reviewers note that issues are resolved quickly, contributing to a consistently positive overall experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their helpfulness and... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Response time

Customers had positive experiences with response times, consistently praising the quick and efficient... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting a smooth, easy, and stress-free process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been dealing with the lettings team at Kingsdene (formerly when they were employed by JLL too) for many years and they are excellent. The team (I usually deal with Lela and Laura) are very resp... See more

Rated 5 out of 5 stars

Kingsdene has helped us massively in securing a flat that is so lovely and will be a great flat for us as a couple until we decide to buy a property. Charley Wosser was our agent and was so helpful an... See more

Rated 5 out of 5 stars

The agent was great to work with from the very start. Really friendly and patient, even showed me the flat twice to help me feel confident with my choice. They kept everything running smoothly betwee... See more

Rated 5 out of 5 stars

Jacob was absolutely fantastic throughout the whole process. From the moment I went to view the property, he made everything straightforward and stress-free. I decided to take the property on the sp... See more


Company details

  1. Real Estate Consultant

Written by the company

One of the North's leading estate agents focused on urban living and with a reputation for delivering above and beyond client expectations. Our team offers an unrivalled service in all aspects of the residential property market.


Contact info

4.8

Excellent

TrustScore 5 out of 5

220 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(220)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Faye and the Kingsdene team

We had a very positive experience with Kingsdene. Faye was professional, responsive, and supportive throughout the entire process. Everything was handled smoothly and clearly, which made securing the tenancy stress-free.
We really appreciate the help and would happily recommend Kingsdene to others.

December 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Victoria was FANTASTIC

Victoria was FANTASTIC! Me and my friend were looking at our first ever flat and she was unbelievably helpful and acted so so fast!

I’d 100000% recommend using her & Kingsdene Properties!

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Property Management

I couldn’t be happier with the service from Anna Davison. She handles multiple properties with enthusiasm and efficiency- nothing is ever too much of an issue. I highly recommend her :)

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Charley has been amazing so far in helping me buy my first home. She replies very quickly and has provided my with all info I’ve required, as well as guidance. She is super friendly and reliable.

November 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Professional, Efficient and Reliable

They are professional, efficient and very reliable.

They are quick to respond to any problems and my Property Manager Catherine Payne is incredibly helpful and a pleasure to work with.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks Charley

Charley, Victoria and Oli were really helpful and it meant I could secure a flat quickly which was needed! Highly recommended.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth process

Charley helped me find my first home. She was always available, helpful and communicative. I was also allowed to do multiple viewings at the property. Overall, I had a great experience and the people involved made the process quick and easy.

October 18, 2025
Unprompted review
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Rated 5 out of 5 stars

First-time buyer

I’m a first-time buyer and was quite nervous with little knowledge of the process, Kingsdene and Charley Wosser were very attentive and helpful whenever I had any queries and were always prompt in getting back to me, the sale went through on time with no problems for which I’m very grateful

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

The agent was great to work with from…

The agent was great to work with from the very start. Really friendly and patient, even showed me the flat twice to help me feel confident with my choice. They kept everything running smoothly between the solicitors and mortgage brokers, which made the whole process much easier. Definitely a positive experience.

July 1, 2025
Rated 5 out of 5 stars

Lovely group of people and facilitated…

Lovely group of people and facilitated visits multiple times at short notice. Jacob was my main agent and he was helpful and responsive throughout the whole process, allowing as smooth a purchase as possible.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

Good work!

I appreciate service and help provided by Kingsdene. They provided a great flat, asked all the questions and solved all the problems right on time. If I'll need to rent a flat once again, I'll get back to them!

November 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Viewing

Charley did a good job on the property search for me and my family. It was a great time to spend the hours with her during the viewing

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great agent

Great agent, clear, knowledgeable, and attentive.

Great to see the apartment on video call. Allowed me to understand the layout. Showed me options explained the costs and how to make an offer.

Asked for the business in a professional manor and answered all my questions.

Very confident to do business with this company.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Jacob

Jacob was absolutely fantastic throughout the whole process. From the moment I went to view the property, he made everything straightforward and stress-free. I decided to take the property on the spot, and Jacob immediately walked me through the next steps, clearly explaining what was needed from me and my friend to secure it. He was responsive, professional, and always happy to help with any questions we had. Within just a few days, everything was sorted and ready to go. Couldn’t have asked for a smoother experience highly recommend working with Jacob!

Luke

November 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Great help from Charley

Needed help finding a tenant for my apartment.
Charley Wosser was a great help. Found me a tenant that matched my criteria in no time. Thanks Charley!

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

This is my first time selling my apartment. My sales agency, Charley always does a great job. She is nice and super helpful and can solve the buyers’ problems which let the things done right.

October 30, 2025
Unprompted review

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