kingsdeneproperty.com Reviews 

220
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and responsiveness, often noting how they go above and beyond to assist. Many highlight individual agents for being knowledgeable, kind, and patient, making interactions pleasant and supportive throughout the process. The company's service is frequently described as excellent, ensuring a smooth and stress-free experience for customers. People appreciate the clear communication and efficient handling of processes, from initial viewings to securing properties. Reviewers note that issues are resolved quickly, contributing to a consistently positive overall experience.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their helpfulness and... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Response time

Customers had positive experiences with response times, consistently praising the quick and efficient... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting a smooth, easy, and stress-free process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been dealing with the lettings team at Kingsdene (formerly when they were employed by JLL too) for many years and they are excellent. The team (I usually deal with Lela and Laura) are very resp... See more

Rated 5 out of 5 stars

Kingsdene has helped us massively in securing a flat that is so lovely and will be a great flat for us as a couple until we decide to buy a property. Charley Wosser was our agent and was so helpful an... See more

Rated 5 out of 5 stars

The agent was great to work with from the very start. Really friendly and patient, even showed me the flat twice to help me feel confident with my choice. They kept everything running smoothly betwee... See more

Rated 5 out of 5 stars

Jacob was absolutely fantastic throughout the whole process. From the moment I went to view the property, he made everything straightforward and stress-free. I decided to take the property on the sp... See more


Company details

  1. Real Estate Consultant

Written by the company

One of the North's leading estate agents focused on urban living and with a reputation for delivering above and beyond client expectations. Our team offers an unrivalled service in all aspects of the residential property market.


Contact info

4.8

Excellent

TrustScore 5 out of 5

220 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(220)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

Charley has been the best sales negotiator!

Charley has made buying my first home such a smooth process. She has always been there to speak to whenever I needed anything and went above and beyond with anything she could. I greatly appreciate the work she has put in the last few months as she has been the best part of my buying team. I would recommend Charley to anyone looking to buy a property as she works hard and is always there for anything you need.

October 28, 2025
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Rated 5 out of 5 stars

Fantastic.

After looking for an apartment for 4 months, Kingsdene properties managed to find us the most perfect apartment in a matter of days. I would like to say a special thank you to Charley Wosser, who has looked after us so well and been professional, polite and competent throughout. 10/10.

October 18, 2025
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Rated 5 out of 5 stars

Kingsdene Estate Agents, Leeds

Our agent - Lela Lyon at Kingsdene was fantastic throughout the selling process from the beginning/
listing and especially so during the conveyancing process. Professional and helpful and at all times, Lela demonstrated her knowledge, experience and positivity in every communication.
Lela was a joy to work with and a real asset to Kingsdene; highly recommended and would give 6 stars if an option!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely Efficient Moving Process

Both Victoria, who showed us around the property and answered our every question, and Faye, who oversaw and guided us through the referencing process were incredibly responsive, helpful, and proactive in assisting with our emergency move that we had to do in less than 2 weeks after an apartment owned by a different agency was absolutely unlivable upon arrival. Kingsdene kept us from going homeless in a new city basically.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

I had a brilliant experience working…

I had a brilliant experience working with Katy from Kingsdene Property when letting out my place in Manchester. She made the whole process incredibly straightforward — always on hand to answer questions, kept me in the loop at every stage, and generally made things feel stress-free.

Most importantly, she found me a fantastic tenant quickly, which was exactly what I was hoping for. Katy’s professionalism, attention to detail, and approachable manner really stood out, and it gave me real peace of mind knowing everything was being handled so well.

I couldn’t recommend Katy and Kingsdene Property more highly to anyone looking to let their property.

September 24, 2025
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Rated 5 out of 5 stars

Great service

Charley at Kingsdene was brilliant throughout my rental process. She was really helpful during the viewing and made all the paperwork straightforward and stress-free. I really appreciate her support and would definitely recommend her and Kingsdene!

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

unreasonable deposit deduction and disappointing property

Very disappointing experience. The flat was not handed over in the “excellent” condition described – hallway light never worked, bathroom drainage was slow, and the bathroom light failed again shortly after repair.

Despite us cleaning thoroughly for hours before moving out and leaving the property in good condition, the agency tried to deduct £174 for cleaning, providing only an invoice and no photographic proof. When challenged, they even suggested we “contribute” part of the cost instead of justifying the charge.

We caused no damage, yet still faced an unfair deduction. Tenants should be very cautious – be ready to escalate to the Tenancy Deposit Scheme if you want fair treatment.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Moved from out of the UK into…

Moved from out of the UK into Manchester and I will say this…. From the time of inquiry into a flat, to move in, Kingsdene was NOTHING BUT AMAZING!
They were attentive, helped me navigate a new tenancy. They even were able to do a virtual tour of the flat I was interested in.

Jacob, Kirsten, Faye and the whole team were super friendly and just an absolute pleasure to work with.
If you’re moving, and need a great team to help you, I highly recommend Kingsdene!!

When it comes time to buy a property, I’ll be back!!!

Thank you Kingsdene!

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent lettings team

I have been dealing with the lettings team at Kingsdene (formerly when they were employed by JLL too) for many years and they are excellent. The team (I usually deal with Lela and Laura) are very responsive and always give me excellent advice. Most importantly, they organise the whole process of finding new tenants, doing checks and collecting references and setting up contracts. I would highly recommend them.

September 10, 2025
Unprompted review
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Rated 5 out of 5 stars

My time at City Island.

I have lived at Santorini, City Island for about 6 years. I am only moving due to retiring soon and moving to the coast as you do.
Laura as been a massive help over the years.
Laura and the team are only an email away and only too happy to help you.
A massive thanks for helping make my stay at City Island a good one.

All the very best.
Tim Foster 👋

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Making renting easy

This is my first renting in the UK and Charley from Kingsdene helped through the whole process. She made the whole experience very easy and straightforward.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Easy process

Great experience with Charley during the search, viewing and following stages. Really appreciated her friendly and responsive approach - highly recommended. Really looking forward to moving in soon.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Kingsdene Best Rated Estate Agents in Manchester

Kingsdene Estate Agents have been nothing short of amazing for me personally, Gurjit and Faye are the respective team members who have assisted me with renting a flat in Central Manchester. Tenancy swaps and repairs have arisen during my contract which can be stressful.

The rental market isn't easy for the consumer but both Gurjit and Faye make it so much more manageable as they are exceptional at their jobs and not to mention just generally nice people.

Thanks Faye and Gurjit for your help, I am so grateful and because of employees like yourself Kingsdene rank the highest out of the several big, named estate agents I've used in Manchester.

August 28, 2025
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Rated 5 out of 5 stars

professional

Faye Hamilton from kings dene property is amazing, she's professional and replies to queries quick. I believe this will be a smooth move in.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great renting experience

We had a great experience with Charley at Kingsdene during our search for a flat to rent. She was really helpful and very responsive which made the whole process really smooth. We are looking forward to moving into our lovely new flat!

August 5, 2025
Unprompted review

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