Kiss Air Candles Reviews 

118
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought this candle as a birthday present and these girls always go the extra mile , I have been a customer for a good few years the range of gorgeous smell are perfect I bought the “farted “ one at... See more

Rated 5 out of 5 stars

Excellent service. Amazing handmade candles with expensive smelling scents that fragrance the whole room. I’ve bought these as gifts many times and have have gotten friends and family buying these... See more

Rated 5 out of 5 stars

The Kiss-Air Spiced Orange Wax Melts that I ordered smell amazing. They have filled my living room with the smell of Christmas! From ordering to delivery the service has been brilliant. Arrived very q... See more

Rated 5 out of 5 stars

I've been a follower of kiss air candles for a while but never had the pleasure of trying the products. The wax melts are AMAZING! Absolutely beautiful, strong enough to fill the whole of the ground f... See more

Company details

  1. Home & Garden

Information provided by various external sources

Handmade soy wax candles and wax melts infused with fabulous fragrances.


Contact info

4.8

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(118)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 5 out of 5 stars

Lovely gift

Lovely gift, beautifully packaged and full of personal detail that you only get from a small business. Well done Kiss Air x

March 14, 2021
Rated 2 out of 5 stars

I’m very disappointed, not happy

I’m very disappointed. I placed my order on 3rd March and the Mother’s Day gift has still not arrived. I have been asked to give a review on a product that has not even arrived.

I have had no updates so it’s looking likely that the gift I wanted to give my mother will arrive after Mother’s Day. I will now have to at short notice seek a do the gift for my mother which is now very stressful.

March 12, 2021
Kiss Air Candles logo

Reply from Kiss Air Candles

Hi Angela,
Thank you so much for taking the time to leave a review.
The order you placed on the 4th March at 8pm was for a personalised item that we handmade and dispatched on the 10th March and an automated email would have been sent confirming this. You emailed us on the evening of 11th, just before leaving this review, which we replied to the next morning updating you on the order. We were glad to hear from your reply that the candle arrived “just in time”.
Thanks again for shopping with us.
Louise and Laura

Advertisement
Rated 5 out of 5 stars

Would recommend

Delivered promptly and smells lovely.
Looks lovely on my bedside table
Could maybe do with a couple more reeds in it but will still say it’s 5 star

March 6, 2021
Advertisement
Advertisement
Rated 4 out of 5 stars

Excellent Company

Delivery was punctual. Carefully wrapped. The candles are beautiful. Unfortunately there was a problem with my order - however they happily corrected it immediately. It would have been a 5* review otherwise.

January 13, 2021
Rated 5 out of 5 stars

Sleepy Head

This is the first time I have tried kiss air reed diffusers. After seeing them in Prima I decided to try the product to help me with my sleep. It is certainly helping and the fragrance has not affected my asthma which is good. Hopefully by the end of January I will be having the perfect nights sleep

December 29, 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look