I ordered 100€ worth of goods from Kitchen Time. Soon found out that my parcel had been sent to a delivery point over 100km from where I live. Contacted Kitchen Time customer service via email, never... See more
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See what reviewers are saying
A cup arrived broken, a piece missing, its not on the box. Made a reclamation. Good communication.
Company replied
Very good and quick service 🙏I was very satisfied with the service and product, thank you!
Company replied
All went fine. Goods received on time and as expected.
Company replied
Company details
Written by the company
KitchenTime on keittiövälineitä myyvä verkkokauppa josta löydät kaiken tarvittavan keittiöösi erinomaisin hinnoin. Erittäin laajan valikoiman ansiosta voit valita tuotteita satojen tuotemerkkien ja tuhansien tuotteiden joukosta. Tavoitteenamme on tarjota sinulle kaikki tarvittavat tuotteet keittiöösi ja teemme jatkuvasti työtä jotta voimme tarjota sinulle juuri sitä mitä etsit. Löydät meiltä keittiötuotteet kaikissa eri hintakategorioissa joten löydät meiltä halvemman hintaluokan tuotteet sekä premiumtuotteet. Keittiövälineiden joukosta löydät kaiken paistokasareista, kahvikuppeihin ja kattiloista eri veitsiin. Tämän lisäksi tarjoamme tuotteita kattaukseen, sisustamiseen ja keittiön koristeluun.
Contact info
Bredgränd 8, 753 20, Uppsala, Sweden
- asiakaspalvelu@kitchentime.fi
- kitchentime.fi
3.8
Great
3K reviews
Hasn’t replied to negative reviews
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Never got my goods
I ordered 100€ worth of goods from Kitchen Time. Soon found out that my parcel had been sent to a delivery point over 100km from where I live. Contacted Kitchen Time customer service via email, never got a reply. Finally, after several different attempts, got through and found out that I am actually operating with NORDIC NEST. Check out their reviews on this page and you will guess the rest. Never got my parcel. Still waiting for a refund.
September 21, 2024
Unprompted review
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Terrible experience
Placed an order on their website for a set of three cutting boards. Payment went through but I never received an order confirmation and the product never arrived. Impossible to reach anyone from customer support in order to get a refund…
December 24, 2023
Unprompted review
Very good bowls
February 2, 2023
Reply from KitchenTime.fi
Hi!
Thank you for your review - we're glad to hear that you're satisfied with your order!
Have a lovely day and welcome back,
Customer Support
A cup arrived broken
A cup arrived broken, a piece missing, its not on the box.
Made a reclamation. Good communication.
January 25, 2023
Reply from KitchenTime.fi
Hi!
Thank you for your review.
Great to hear that you are happy with our customer service. Do not hesitate to contact us again if there is anything else we can help you with.
Have a lovely day!
Marianna
KitchenTime
The product has not yet arrived
The product has not yet arrived. It takes quite a long time …
January 5, 2023
Reply from KitchenTime.fi
Hi,
thank you for your review.
Please contact our customer service if you still have not received your order so that they can investigate it further:
https://support.kitchentime.com/fi/support/home
Have a lovely day!
Marianna
KitchenTime
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Reply from KitchenTime.fi
Hei!
Kiitos palautteestasi.
Mahtavaa kuulla, että olet tyytyväinen meihin ja ostokokemukseesi.
Tervetuloa takaisin!
Customer Support
Very good and quick service 🙏I was…
Very good and quick service 🙏I was very satisfied with the service and product, thank you!
November 2, 2022
Reply from KitchenTime.fi
Hei!
Kiitos hienosta palautteestasi.
Kiva kuulla, että olet tyytyväinen palveluumme.
Olet lämpimästi tervetullut takaisin!
Mukavaa päivänjatkoa!
Customer Support
Good quality
Good quality, but rather slow preparation for shipment.
Poor delivery tracking.
November 24, 2022
Reply from KitchenTime.fi
Hi!
Thank you for your review - I'm glad to hear you're satisfied with the product.
We will take your feedback regarding the tracking to our freight partner.
Have a lovely day and welcome back any time,
Marianna
KitchenTime
Tosi nopeasti
November 16, 2022
Reply from KitchenTime.fi
Hei!
Kiitos palautteestasi.
Mahtavaa kuulla, että olet tyytyväinen meihin ja ostokokemukseesi.
Tervetuloa takaisin!
Customer Support
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unreliable webshop
I ordered 26 wineglases with Kitchentime and after one week only 8 were delivered.
I have contacted the "customer service" several times via e-mail and via the webside, but only got a confirmation of my mails and a ticket number with the promise that they would respond in 1-2 businessdays. So far I never got any answer on my questions. Damage €200 so far. So be aware before you place any order here and read al these reviews, which all have the same content.
September 6, 2022
Unprompted review
Fast delivery and competitive price for…
Fast delivery and competitive price for a great product. Recommended!
August 26, 2022
My order was very fast than expected
My order was very fast than expected. And is perfect like in the picture.
July 6, 2022
Reply from KitchenTime.fi
Hei!
Kiitos hienosta palautteestasi.
Kiva kuulla että olet tyytyväinen palveluumme.
Olet lämpimästi tervetullut takaisin :-)
Mukavaa päivän jatkoa!
Customer Support
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Arrived safely thanks 😊
May 12, 2022
Reply from KitchenTime.fi
Hi!
Thank you for your review - I'm glad to hear you're satisfied!
Welcome back,
Customer Support
Basicly very good.
Basicly very good.
For the 5 stars: bigger selection and a bit lower prices. Qualitywise: excellent.
February 23, 2022
Reply from KitchenTime.fi
Hi!
We are glad to hear that you are satisfied with your order and we appreciate the feedback!
Have a nice day,
Customer Support
Reply from KitchenTime.fi
Moi!
Kiitos palautteesta.
Ihana kuulla että kaikki on osunut nappiin ja olet tyytyväinen meihin.
Toivottavasti nähdään jälleen!
Customer Support
Good service with quick shipment!
February 2, 2022
Reply from KitchenTime.fi
Hi!
Thank you for the review - it means a lot to us that you as our customer are satisfied.
Have a nice day,
Customer Support
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Reply from KitchenTime.fi
Moi!
Kiitos palautteesta.
Ihana kuulla että kaikki on osunut nappiin ja olet tyytyväinen meihin.
Toivottavasti nähdään jälleen!
Customer Support
Fast delivery
Fast delivery, I was very pleased with the product. Overall a very good experience.
December 30, 2021
Reply from KitchenTime.fi
Hei!
Kiitos hienosta palautteestasi.
Kiva kuulla että olet tyytyväinen palveluumme.
Olet lämpimästi tervetullut takaisin :-)
Mukavaa päivän jatkoa!
Customer Support
Reply from KitchenTime.fi
Moi!
Kiitos palautteesta.
Ihana kuulla että kaikki on osunut nappiin ja olet tyytyväinen meihin.
Toivottavasti nähdään jälleen!
Customer Support
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