KitchenTime.no Reviews 

7,279
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

Great website and timely delivering. Have’nt sent anything back yet so not sure about the returns procedure. On the whole I have been very satisfied with this company.

Rated 4 out of 5 stars

Its a great online store with a large variety of kitchen things. The customer support is really good and if any problems they find you the solution quite fast.

Rated 1 out of 5 stars

I have ordered a Tefal Classic2 riskoker 1,8 l. The mentioned delivery time was 1-3 working days. However it is delayed. I have sent many emails/contact forms, but i didn't get any replies yet! Could... See more

Company details

  1. Kitchen Supply Store

Written by the company

Hos KitchenTime kan du finne alt til kjøkkenet ditt. I vårt store sortiment finner du kvalitetsprodukter for matlagning, baking og innredning for kjøkkenet til bra priser.

KitchenTime

Written by the company

60 dagers åpent kjøp
På nettsiden vår, som det er lett å navigere seg rundt på, bestiller du enkelt innredning med levering direkte hjem til deg. Alltid med 60 dagers åpent kjøp.
Trygt & enkelt å bestille
Vi tilbyr flere sikre betalingsløsninger og vi er enkle å få tak i!
Hyggelig kundeservice
Vi lover alltid kort svartid, i tillegg til hyggelig og personlig kundebehandling!

Leveringsinformasjon

Fri frakt

Hos KitchenTime tilbyr vi deg å handle fraktfritt på bestillinger over 599NOK

Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

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4.0

All reviews

(7,279)

329 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

God kvalitet

God kvalitet, rask levering.

June 10, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hej!

Stort tack för ditt omdöme.

Vad roligt att du är så nöjd. Det värmer verkligen :-)

Varmt välkommen tillbaka igen.

Allt gott!


Customer Support

Rated 1 out of 5 stars

I waited for my order for more than 4…

I waited for my order for more than 4 months, there was always something missing, even though everything was in order when I ordered. Unfortunately, never more orders here.

June 9, 2022
Unprompted review
KitchenTime.no logo

Reply from KitchenTime.no

Hello,

Thank you for the review.

We are sorry that it took so long for your order to be delivered.
One of the items that you ordered was delayed from the supplier, you should have received mail with information about this.
It should still not have taken that long and we'll look into this.
We hope that you'll still consider us for future purchases so that we can offer you a better purchase experience.

Best regards
Leo

Rated 5 out of 5 stars

Helt perfekt alt!

May 31, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hej!

Tack för ditt omdöme.

Det gläder oss att du är nöjd. Otroligt roligt att höra.

Vi hoppas få se dig snart igen.

Ha det fint tills dess!

Customer Support

Rated 1 out of 5 stars

Worst customer service ever!

Service and follow up is the worst experience ever. 3 weeks waiting for a warranty issue and in 3 weeks they have done nothing. Still waiting for an answer on what to do so I assume this will just continue into more weeks. Stay away! Amazong how quick this respons was. I have emails showing a totally different customer service.

May 30, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hello,

Thank you for the review.

We haven't received any mail from you regarding a warranty.
You've registered a return on the order and the parcel have yet to reach us, please contact our customer service regarding this.

Best regards
Leo

Rated 5 out of 5 stars

Rask levering

May 24, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hej!

Stort tack för ditt omdöme.

Vad roligt att du är så nöjd. Det värmer verkligen :-)

Varmt välkommen tillbaka igen.

Allt gott!


Customer Support

Rated 1 out of 5 stars

I bought a donut maker order number…

I bought a donut maker order number 2353154 which it did not arrive to our delivery address. I have been waiting for more than 12 days and I have not chance to get in touch with KITCHENTIME. I contacted the transport company and they do not have any clue where the package is. The worst experience ever in Norway and I would like to get my
Money back. Andrea Vindas

May 14, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hello,

Thank you for the review.

We are sorry to hear that the parcel hasn't arrived.
Our customer service has received your mail and will get back to you as soon as possible.

Best regards
Leo

Rated 5 out of 5 stars

I’m really happy with everything

I’m really happy with everything! Super fast delivery and nice looking, easy to navigate website

May 12, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hi!
We are so glad to hear that you are satisfied - we appreciate your feedback!

Have a nice day,
Customer Support

Rated 5 out of 5 stars

Rask levering.

May 2, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hej hej!

Tusen tack för ditt fina omdöme.

Härligt att du känner dig nöjd med din köpupplevelse.

Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt ;-)

Ha det fint!
Customer Support

Rated 3 out of 5 stars
KitchenTime.no logo

Reply from KitchenTime.no

Hello,

Thank you for the review.

We are sorry that the parcel hasn't reached you yet.
The delivery should of course not take this long and we'll look in to what caused this.
According to the tracking it should be delivered to you any day now. Don't hesitate to contact our customer service if you have any questions.

Best regards
Leo

Rated 5 out of 5 stars

Easy to order

Easy to order. Great delivery time.

April 24, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hej!

Tack för ditt omdöme.

Det gläder oss att du är nöjd. Otroligt roligt att höra.

Vi hoppas få se dig snart igen.

Ha det fint tills dess!

Customer Support

Rated 5 out of 5 stars

Very happy with my kaffevern

Very happy with my kaffevern. It works well, the delivery was fast.

April 11, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hi!
Thank you for the review - it means a lot to us that you as our customer are satisfied.

Have a nice day,
Customer Support

Rated 5 out of 5 stars

Great service!!!!!!products are awesome…

Great service!!!!!!products are awesome more then ever expected!!!!

April 9, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hej hej!

Tusen tack för ditt fina omdöme.

Härligt att du känner dig nöjd med din köpupplevelse.

Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt ;-)

Ha det fint!
Customer Support

Rated 4 out of 5 stars

Rask levering

April 4, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hej!

Stort tack för ditt omdöme.

Vad roligt att du är så nöjd. Det värmer verkligen :-)

Varmt välkommen tillbaka igen.

Allt gott!


Customer Support

Rated 5 out of 5 stars

Great

Great.supert

April 3, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hej hej!

Tusen tack för ditt fina omdöme.

Härligt att du känner dig nöjd med din köpupplevelse.

Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt ;-)

Ha det fint!
Customer Support

Rated 3 out of 5 stars

The advertisement is that the pot is…

The advertisement is that the pot is quick to stick, but when cooking rice, it still sticks to the bottom.

March 29, 2022
KitchenTime.no logo

Reply from KitchenTime.no

Hello,

Thank you for the review.

We are sorry to hear that the rice is sticking to the bottom of the rice cooker.
Please contact our customer service regarding this.

Best regards
Leo

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