Kite Mortgages Reviews 

149
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Simply the best! Five years on from securing our first time buyer mortgage with Kite mortgages and it was time for us to remortgage, as our fixed term ended. We were delighted to see Kite mor... See more

Company replied

Rated 5 out of 5 stars

We couldn't be happier with the service we've received from Simon and Natalie. Simon was instrumental in helping us buy our first home, guiding us through what felt like a daunting process with pa... See more

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Rated 5 out of 5 stars

Kite mortgages, and specifically Simon, have been brilliant throughout our house purchase process and I would highly recommend them. We had some non-standard elements to our situation, coupled wi... See more

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Rated 5 out of 5 stars

We had an incredibly smooth and efficient remortage process with Kite. Natalie in particular was very patient with the many questions we asked and responded in a very timely fashion. I can imagine the... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

We're a boutique mortgage and protection advisory firm, with expertise in arranging finance for both residential and buy to let properties. All of our team members take pride in the trusted advice we offer clients through clear information and guidance. Whether you’re a first-time buyer, remortgaging or an individual with a complex income, we will guide you through the process every step of the way. We pride ourselves on our ability to get to know you, and we find solutions based on your individual needs. From day one, we wanted to build a reputation for being approachable and easily contactable, as we understand how important it is to be kept in the loop during the process.


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4.9

Excellent

TrustScore 5 out of 5

149 reviews

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4.9

All reviews

(149)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Clear and swift guidance

Simon gave clear and swift guidance at various points throughout our sale & purchase processes. We knew we could rely on this information, even when it wasn’t necessarily directly related to our mortgage application. Thanks again for your help!

July 30, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Joshua,

hank you for your kind words! We're thrilled to hear that Simon provided clear and swift guidance during your sale and purchase processes.

It's our goal to be a reliable resource for all aspects of your home-buying journey, not just the mortgage application.

We appreciate your trust in us and are always here to help with any future needs.

Best,

David

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Rated 5 out of 5 stars

I was recommended Kite mortgages by a…

I was recommended Kite mortgages by a friend a couple of years before I wanted to purchase my first property - Simon was happy to chat through my financial situation and provided me with projections so I could work towards my first purchase. When I did then eventually put an offer on a property, Simon was super responsive and helpful in talking us through the process, answering questions, and ensuring we got the best mortgage deal the day before the rates increased! Thanks so much Simon, you made the process so much easier to navigate! Would certainly recommend to anyone considering a property purchase even if not immediately!

May 22, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Rosie,

Thank you so much for your wonderful review! We're delighted to hear that Simon could assist you even years before your purchase and provide valuable guidance along the way.

Your recommendation means a lot to us, and we're thrilled that we could make the process easier for you. If you have any future needs or questions, please don't hesitate to reach out.

Congratulations on your new home, and thank you for choosing Kite Mortgages!

Best,

David

Rated 5 out of 5 stars

Highly recommend

Highly recommend! David was a huge help to us as first time buyers. All our options were presented clearly and quickly. David provided excellent advice which made this a smooth process for us. Thank you Kite Mortgages!

May 1, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Safia,

Thank you so much for your review!

Providing prompt responses and helpful advice is always our priority, and we're delighted that we could support you.

Congratulations on your new home, I hope you enjoy settling in.

Best,

David

Rated 5 out of 5 stars

Simon and Kite Mortgages were…

Simon and Kite Mortgages were professional and straight forward, outlining my options over several months of property searching and interest rate changes. He had clear communication and was insightful through the entire process. I would recommend to anyone in the market as a first time buyer.

April 20, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Ethan,

Thank you for your fantastic review!

We're delighted to hear that you had a positive experience with Simon and Kite Mortgages.

Providing clear and insightful guidance throughout the property searching and mortgage process is our priority, especially for first-time buyers like yourself.

We appreciate your recommendation and look forward to assisting you or anyone else you may refer in the future.

If you ever need further assistance or have any questions, please feel free to reach out.

Best,

David

Rated 5 out of 5 stars

Exceptional service

I would highly recommend Kite Mortgages. Simon Hart provided us with exceptional service and brilliant advice throughout the process of buying a property, from acquiring a mortgage in principle through to completion. As first time buyers, we found that Simon was great at 'demystifying' the process. He is also client focused, quick to respond to queries and efficient at processing paperwork. Many thanks.

April 19, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Erik,

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with us.

Making the home buying process as smooth and understandable as possible, especially for first-time buyers like yourselves, is always our goal.

We're glad Simon could provide you with exceptional service and valuable advice every step of the way.

If you ever need further assistance or have any questions in the future, please don't hesitate to reach out.

Best,

David

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Rated 5 out of 5 stars

Great service from Simon Hart

We worked with Simon Hart from the point of getting the agreement in principle to the point of getting the actual mortgage and signing the contract with the bank. Throughout the whole process, Simon was super helpful, always available for a quick connect to explain the next steps, and overall was very nice to work with.

April 1, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Nikita,

Thank you for sharing your experience!

We're delighted to hear that Simon provided excellent support throughout your mortgage journey.

If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Best,

David

Rated 5 out of 5 stars

Highly recommend Kite Mortgages

Simon at Kite was amazing from day one. He was always available and quick to respond. He went above what I expected with chasing documentation and also has been very helpful after the completion of my flat with any follow up questions I've had.

January 10, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Charlotte,

Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience working with Simon.

Supporting our clients is our top priority, and we're glad to hear that Simon exceeded your expectations. We understand that the process of purchasing a property can be complex, and we're here to assist you every step of the way, from initial inquiries to post-completion support.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help.

Best,

David

Rated 5 out of 5 stars

5 star service

Very helpful when advising us (2 first time buyers with limited knowledge of mortgages). Knowledgable. Great personailised service, clear Simon truly cares about helping his clients. Would highly recommend.

March 15, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Gani,

Thank you very much for taking the time to share your experience with us. We're pleased to hear that you had a positive experience.

Thank you again for your kind words and recommendation.

Best,

David

Rated 5 out of 5 stars

Excellent service, couldn't be happier

Excellent service from Simon at Kite Mortgages. We couldn't be happier. We contacted the broker at the early stages of buying a property, Simon was super helpful from the get-go, clarifying all our doubts and questions. During the process he was always extremely efficient and very quick to come back to us, I wish there were more people as professional as Simon.

February 27, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Pau,

Thank you for your glowing review! It was a pleasure assisting you throughout the home buying process. I'm delighted to hear that you found our services helpful and efficient, and that I could provide clarity on all your questions. We strive to offer top-notch service and professionalism, so your kind words mean a lot to us.

If you ever need assistance in the future, please don't hesitate to reach out.

Wishing you all the best in your new home!

David

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Rated 5 out of 5 stars

Expert, super attentive service from Kite Mortgages

Amazing service from Simon at Kite Mortgages. As first-time buyers entering a tough market, Simon was invaluable with his knowledge, recommdations and quick actions throughout a long and complicated purchase process. He locked in a favourable rate for us at just a few hours' turnaround, at a time when rates were rising across the board and providers were changing products daily. Thank you again!

February 16, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Jack,

Thank you so much for your kind words! It was a pleasure assisting you throughout your home buying journey. As first-time buyers in a challenging market, we understand the importance of quick and informed decisions. We're thrilled to hear that you found our services valuable and that we could secure a favorable rate for you amidst the changing market conditions.

Congratulations on your new home, and please don't hesitate to reach out if you need any further assistance.

Best,

David

Rated 5 out of 5 stars

Simon Hart.

Dealt with Simon at Kite Mortgages. He has been amazing. So professional and understanding. We are first time buyers and Simon has just been amazing! Would recommend to anyone in a heartbeat!
Thank you Simon
Laura and Steve.

February 14, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Laura & Steve,

Thank you so much for your kind words! We're delighted to hear that you had an amazing experience working with Simon and that he provided professional and understanding service throughout your journey as first-time buyers.

Your recommendation means a lot to us, and we're here to assist you anytime you need further support.

Wishing you all the best in your new home!

David

Rated 5 out of 5 stars

Great company to use.

Great service, very pleasant to deal with. Would recommend to anyone.

February 12, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Rene,

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us and found our service pleasant.

Your recommendation means a lot to us, and we appreciate your trust in recommending us to others.

If you ever need assistance in the future, don't hesitate to reach out.

Best,

David

Rated 5 out of 5 stars

Exceptional service, highly recommended

From the first contact I have been blown away by the exceptional service from Kite Mortgages.

As first-time buyers we were apprehensive about embarking on this journey due to the seemingly complex process and sheer number of different stakeholders involved. Simon's guidance and clear step-by-step description of what to expect put our minds at ease. He went above and beyond to ensure we were comfortable with our choice of lender as well as protection options. First rate communication and regular updates meant we always knew what to expect next.

Highly recommended!

February 7, 2024
Unprompted review
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Reply from Kite Mortgages

Hi Jari,

Thank you for your review! We're delighted to hear that you felt support throughout your journey as first-time buyers. Simon takes great pride in offering clear guidance and ensuring that every step of the process is transparent and understandable for our clients.

Your recommendation means a lot to us, and we're thrilled to have been part of your home buying experience. If you ever need assistance in the future, don't hesitate to reach out.

Best,

David

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Rated 5 out of 5 stars

Excellent Service from Kite Mortgages

Simon was truly excellent all the way through the brokering of my mortgage. Quick, responsive, and helpful - he guided me with the mimimum of stress and helped secure a very decent rate. Took a lot of the worry out and talked through at length scenarios to help reassure me. Very much appreciate the help from Kite Mortgages.

November 15, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Matt,

Thank you for your kind words! We're delighted to hear about your positive experience with Simon.

We understand that securing a mortgage can be a stressful process, and we're thrilled to know that Simon's quick responsiveness, guidance, and thorough discussions helped minimize your stress. Our goal is to make the journey as smooth and worry-free as possible, and it's rewarding to hear that we could assist you in securing a very decent rate.

If you ever have more questions or need assistance in the future, please don't hesitate to reach out.

Best,

David

Rated 5 out of 5 stars

Best experience

I am a first time buyer and not originally from the UK so the whole process of buying was pretty new to me. I found Kite Mortgages through unbiased.co.uk which connected me with Simon Hart. Besides finding me a great mortgage product, Simon was so patient and supportive throughout the whole process, making sure I really understood everything so I could make the right decisions. I never had to wait long for an email response and he was always happy to jump on a quick call. He also never hesitated from getting in touch directly with the sellers agent or my solicitor if needed, which made the whole process quick and stress free from start to finish. I can not recommend him enough and will definitely reach out for his services in the future.

December 7, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Sabine,

Thank you for taking the time to share your experience with us! We're thrilled to hear that your home buying journey with Simon was positive and stress-free.

Navigating the UK property market as a first-time buyer can indeed be challenging, especially for someone not originally from the UK. I'm delighted that Simon's patience, support, and dedication to ensuring you understood every step of the process made a significant difference for you.

Efficient communication is a cornerstone of our service, and we're pleased to hear that Simon's quick email responses and willingness to jump on calls contributed to a seamless experience. Proactively engaging with the seller's agent and your solicitor is a testament to our commitment to making the process as quick and stress-free as possible.

Thank you for recommending Simon, and we look forward to assisting you with any future mortgage needs. If there's anything more we can do for you, please feel free to reach out.

Best,

David

Rated 5 out of 5 stars

Smooth sailing

I was matched to Simon Hart at Kite Mortgages via the unbiased.co.uk website. From beginning to completion, Simon has always been extra helpful and responsive, got us mortgage and insurance offers we were very happy with. It is quite overwhelming to buy your first home and there are a few stressful moments dealing with solicitors and planning milestones, thankfully Simon was always there to help us and provide guidance wherever he could. We would recommend his services to anyone and will continue with him ourselves for the foreseeable future.

December 15, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Regis,

Thank you for sharing your experience with us! We're delighted to hear that your journey with Simon was smooth sailing!

Navigating the process of buying your first home can indeed be overwhelming, and we're thrilled that Simon's extra helpful and responsive support made the experience more manageable for you. Providing guidance during stressful moments and securing mortgage and insurance offers that you were happy with are among our top priorities.

We genuinely appreciate your recommendation. If there's anything more we can assist you with, please don't hesitate to reach out. Your trust in our services means the world to us.

Thank you for choosing Kite Mortgages. We look forward to being there for you whenever you need assistance.

Best,

David

Rated 5 out of 5 stars

Fantastic service and advice

Fantastic service and advice offered by Simon. He was a pleasure to deal with and made things so easy for us buying our first home, answering all our questions and helping guide us through a process we knew nothing about. I can't recommend highly enough!

November 1, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Tom,

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience working with Simon.

Congratulations on buying your first home! It's wonderful to know that Simon's service and advice made the process easy for you, especially as first-time homebuyers.

If you ever have more questions or need assistance in the future, please don't hesitate to reach out.

We truly appreciate your recommendation and wish you all the best in your new home!

Best,

David

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Rated 5 out of 5 stars

Simon was fantastic

Simon was fantastic - would recommend to everyone

December 4, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Alexander,

Thank you so much for your glowing recommendation!

We're delighted to hear that Simon provided you with fantastic service.

At Kite Mortgages, we take pride in delivering top-notch assistance, and it's always rewarding to know we've met your expectations.

Should you ever need further assistance or have friends and family seeking mortgage advice, don't hesitate to reach out.

Your recommendation means a lot to us!

Best,

David

Rated 5 out of 5 stars

Absolutely Fantastic

As first time buyers Simon helped us through every step of the journey with exceptional service. From our first meeting to completion, he was always responsive, knowledgeable and helpful. Couldn't have asked for any more from our broker and all with a reasonable fee structure too. Would thoroughly recommend to anyone who is purchasing a property.

November 17, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Sam,

Thanks for taking the time to leave your review.

I'm glad you had such a positive experience working with Simon. He'll be back in touch when the re-mortgage is due!

Best,

David

Rated 5 out of 5 stars

Super positive experience.

David and Simon from Kite Mortgages were great! Extremely helpful, patient, friendly and efficient service. They came recommended through friends and did not disappoint. It was a huge relief to have Simon by our side, guiding us through the house-buying process. We'd definitely use their services again.

November 3, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Amina,

Thanks for taking the time to leave your review.

We're always very happy when existing clients refer their friends to us, and delighted to hear we could justify their recommendation by our service to yourselves.

Thanks again,

David

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