Kite Mortgages Reviews 

149
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Simply the best! Five years on from securing our first time buyer mortgage with Kite mortgages and it was time for us to remortgage, as our fixed term ended. We were delighted to see Kite mor... See more

Company replied

Rated 5 out of 5 stars

We couldn't be happier with the service we've received from Simon and Natalie. Simon was instrumental in helping us buy our first home, guiding us through what felt like a daunting process with pa... See more

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Rated 5 out of 5 stars

Kite mortgages, and specifically Simon, have been brilliant throughout our house purchase process and I would highly recommend them. We had some non-standard elements to our situation, coupled wi... See more

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Rated 5 out of 5 stars

We had an incredibly smooth and efficient remortage process with Kite. Natalie in particular was very patient with the many questions we asked and responded in a very timely fashion. I can imagine the... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

We're a boutique mortgage and protection advisory firm, with expertise in arranging finance for both residential and buy to let properties. All of our team members take pride in the trusted advice we offer clients through clear information and guidance. Whether you’re a first-time buyer, remortgaging or an individual with a complex income, we will guide you through the process every step of the way. We pride ourselves on our ability to get to know you, and we find solutions based on your individual needs. From day one, we wanted to build a reputation for being approachable and easily contactable, as we understand how important it is to be kept in the loop during the process.


Contact info

4.9

Excellent

TrustScore 5 out of 5

149 reviews

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4.9

All reviews

(149)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Kite have been fantastic

Simon has been responsive, clear, and cut through the mustard from day one. We were turned off our recommendation of advisor from our solicitor's and as first time buyers wondered if they were all so hard to get hold of and jargon loving! Kite were terrific, no hesitation in recommending to all.

June 1, 2023
Unprompted review
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Reply from Kite Mortgages

Hi there,

Thanks for your review! Simon to the rescue again...his lack of social life means he is always easy to get hold of, and its great to hear it's paying off for our clients!

Best,

David

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Rated 5 out of 5 stars

Would very much recommend Kite Mortgages

Simon & Kite Mortgages were absolute stars throughout our entire house buying process. As first time buyers we didn't know what to expect and found certain aspects of the legal process quite stressful, on the mortgage side of things though, ZERO STRESS. Simon was so responsive, we always had a reply to our queries within an hour, if not sooner, and felt confident that we were in very safe hands throughout. If you are on the fence about giving them a call to arrange your mortgage, look no further, you have found your man! We'll be back in two years to sort out of remortgage, fingers crossed rates have decreased by then.

May 24, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Lucy,

Its great to hear you had such a positive experience! Its always rewarding for us to help first time buyers through the process, as we know just how daunting it can be. I've passed the feedback on to Simon who was very pleased to hear it and he looks forward to working with you again in the future.

Best,

David

Rated 5 out of 5 stars

Simon is great to work with.

Simon is great to work with when organising a mortgage for a new home. He was very responsive and organised all the complicated aspects of applying for a mortgage. Would reccomend.

May 11, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Alan,

Thanks for taking the time to leave your review. I'm glad you had a positive experience and have passed the feedback on to Simon.

Best,

David

Rated 5 out of 5 stars

Simon Hart - Mortgage Jedi!

Simon Hart guided me through the remortgage process with helpful professionalism throughout. Not only did he get me a good interest rate, he helped us avoid higher interest rate charges as my deal was ending with existing lender, and moved mountains to ensure we could fix with a new lender. He has a great manner and is able to explain extremely complicated issues making them easy to understand. I would highly recommend Simon & Kite Mortgages to assist with all your mortgage needs.

May 2, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Mr Mint,

Mortgage Jedi is a new one to us, but we're more than happy to take that feedback!

Best,

David

Rated 5 out of 5 stars

Efficient, top quality and comprehensive

Honestly couldn’t have asked for any better – Simon was professional, efficient and was v patient with me. I never felt out of my depth or condescended to and he sorted out my Buy-To-Let mortgage rapidly. He was available over the phone whenever I called and always had the right answer.

April 28, 2023
Unprompted review
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Reply from Kite Mortgages

Hi James,

Thanks for taking the time to leave your review. Being contactable and quick to respond is something we are very focussed on here, so great to know it is appreciated!

Best,

David

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Rated 5 out of 5 stars

Simon is amazing

Simon was an amazing help for us throughout the process of a mortgage application and property purchase. He was always helpful, attentive, kind, swift and effective. He made it easy for us to reach out to him whenever we had questions or needed help. Knowing that we could rely on him, it made a huge difference to us when dealing with this incredibly stressful process. We wouldn’t have made it without him and we were so lucky to have found him. We’d recommend Simon to anyone who needs help with their mortgage application.

April 21, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Koto,

Thanks so much for your kind words. I've passed the feedback on to Simon and he is delighted you had such a positive experience! Any recommendations to friends and family would be hugely appreciated!

Best,

David

Rated 5 out of 5 stars

Great service

Simon was an excellent mortgage broker, attentive, patient and quick to find the best deals. Wholly recommended.

February 10, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Ximena,

We appreciate the recommendation!

Thanks,

David

Rated 5 out of 5 stars

Both David and Simon were extremely…

Both David and Simon were extremely helpful, knowledgable, thorough and rapid in their services with helping me to re-mortgage my home. I would highly recommend them and will absolutely be using them again for any future mortgage related services.

March 20, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Amy,

Thanks for the review! We aim to get things done in a timely manner, so 'rapid' is praise indeed!

Best,

David

Rated 5 out of 5 stars

Everything you need in a mortgage broker

During a difficult purchase, David was everything we needed from a mortgage broker. He presented us with the best options and took his time to talk us through the entire process which was new to us. Very glad to have been put in touch with David as he took at least this stress away from the purchase. Highly recommend.

March 28, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Michael,

Thanks for the review. I'm pleased that its all worked out for you and hope the move goes smoothly. Less stress for clients its always our aim, so glad we could help!

Best,

David

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Rated 5 out of 5 stars

Simon was excellent.

Simon was clear, competent, efficient and inspired confidence at every stage of the mortgage application process. I'd have absolutely no hesitation recommending him to others.

March 9, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Harry,

Appreciate your kinds words and glad to hear you had a good experience. As always, any recommendations to friends and family would be massively appreciated!

Best,

David

Rated 5 out of 5 stars

Unimprovable

We had an unimprovable experience with Kite Mortgages. Simon Hart was extremely responsive (usually replying to emails within minutes) as well as very professional and knowledgeable. We would not hesitate to recommend Simon.

March 3, 2023
Unprompted review
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Reply from Kite Mortgages

Thanks for sharing your kind words! Simon is a true asset to the business and we're delighted you had such a positive experience with him!

Best,

David

Rated 5 out of 5 stars

Simon Hart is an excellent broker and Highly recommend

As first time buyers we have no clue how to process the mortgage but Simon Hart was extremely excellent broker and explained well and guided us clearly step by step . Whenever we called always response quickly and any questions about mortgage patiently explained till we understand.We can’t enough to thanks to Simon Hart . Thank you for being so wonderful and gracious to us during the entire process!! We will gladly recommend you anyone we know !!

March 2, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Myat,

Great to hear you had such a positive experience with Simon! We know the house buying process can raise a lot of questions, so are always happy to help where we can, even if its not directly mortgage related!

Best,

David

Rated 5 out of 5 stars

I cannot rate Kite Mortgages highly enough.

Simon from Kite Mortgages was the most effective, efficient, and responsive party in the purchase of our first ever property. He secured us a fantastic mortgage offer relative to the economic climate, held our hand through all of the legal checks and processes that ensued, and was a genuine pleasure to work with. Based on my experience, I cannot rate Kite Mortgages highly enough.

February 24, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Fergus,

Thanks for your review, I've passed your feedback onto Simon! Being proactive and getting things done in a timely manner is something we work hard on, so its great to know it is appreciated.

Best,

David

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Rated 5 out of 5 stars

first-time buyers - knowledgable reassuring - would recommend to anyone!

As first-time buyers, at a turbulent time for the UK market, we were a bit clueless at first, but Simon was very patient, responsive to our questions, and an all-round reassuring broker. Thanks for an excellent service, and a hassle-free experience handling both our mortgage and related insurance advice.

February 3, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Isobel,

Thanks for your kind words. I know the UK house buying process can be a bit daunting, so I'm glad Simon was able steer you through. I hope you are both settling in well to the new place!

Best,

David

Rated 5 out of 5 stars

Deeply knowledgeable, highly responsive- An excellent broker!

My partner and I were referred to Kite Mortgages by a friend. As first time buyers, we were new to the process and a bit anxious. Simon was excellent and went above and beyond. He patiently guided us through each step, promptly responding to our questions and needs, often within a matter of minutes. We were so truly impressed with his knowledge and ability to explain the complexities of the process so clearly and concisely. Simon took a lot of the stress out of the process for us and we look forward to continuing to work with him!

January 1, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Alex, Thanks for your review! It's great to have the opportunity to work with those who are less experienced but receptive of the advice we can offer. I'm glad you had a positive experience and have passed your feedback on to Simon. We aim to build up lasting relationships with our clients, so it's great to hear you would like to continue to work with us in the future. Best, David

Rated 5 out of 5 stars

David is excellent - would highly recommend.

I would highly recommend David and his team. David is incredibly switched on and provides considered and clear advice. I had a great experience with Kite Mortgages. I was a first time buyer (and non-UK citizen) with close to zero clue what I was doing - David explained everything clearly (and in detail) and was always responsive to my questions.

November 10, 2022
Unprompted review
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Reply from Kite Mortgages

Hi Imogen,

Thanks for the positive feedback! I know we had a bit of a battle with the solicitors in the early stages but glad we could get them resolved. Thanks again for recommending us to friends, it is much appreciated.

Best, David

Rated 5 out of 5 stars

Thanks again to David and Simon for…

Thanks again to David and Simon for making the daunting fact of choosing new mortgage rates easy,infortmative and quick !

Been a pleasure as always.

January 18, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Michael,

That's great to hear - we pride ourselves on taking the stress out of the process for our clients!

Best,

David

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Rated 5 out of 5 stars

Best Broker I Know

Simon was a champ at what he does. This is my first mortgage in UK and I’m so glad I chose Kite Mortgage to help me with it. At the time of rate hike he kept me well informed of the market and quickly locked the rate for me. I’m often surprised by how soon he replied and all the detailed information I needed. Can’t recommend them more!!

January 15, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Yuchen,

I'm glad to hear you had such a positive experience with Simon - he's certainly a great asset to Kite Mortgages! We know foreign nationals can sometimes find it difficult finding the right advice, so I'm glad we were able to help.

Best, David

Rated 5 out of 5 stars

First time buyer / Non UK citizen

I was put in touch with Simon Hart at Kite Mortgages by my estate agents Alex & Matteo to help with the purchase of my first property. Simon was super responsive and always available to answer every question I had. Even when we hit a little roadblock with one of the banks, he quickly found alternative solutions and explained the options available to me. Even when I had very basic questions as I wasn't sure about terminology as a non-native speaker, he took the time to call and even leave a voice message to make sure I had an answer and am reassured.

January 14, 2023
Unprompted review
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Reply from Kite Mortgages

Hi Sandra,

Thanks for your kind words! We pride ourselves on the service we offer our clients, so it is great to hear such positive feedback.

Best, David

Rated 5 out of 5 stars

Less Stress, More Success

We were a pair of first time buyers and had the great fortune to be referred to Kite Mortages. As complete novices to the process ourselves the lads had an immense well of knowledge to answer just about anything we could ask; besides the financial end they were more than happy to chip in their views on other elements of house buying we were unsure of. David & Simon were very reassuring presences to have on our side for the whole journey, and incredibly prompt and thorough in their communications when other outfits may leave you in the dark. We'd never have done it without them and couldn't even imagine attaining this goal for ourselves. Let them help you make the impossible possible.

February 12, 2022
Unprompted review
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Reply from Kite Mortgages

Hi Niall,

Thanks for the feedback! We know how difficult it can be buying property in the UK. The seller has the agent on their side to advise them so we like to think of ourselves as advocates for you the buyer during the process - its great to hear that you agree! We hope you're enjoying being in your new home!

Best,

David

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