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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, durability, and thoughtful design, often exceeding expectations. Many consumers highlight the superb craftsmanship and value for money, finding the items well-made and highly functional. The delivery service is frequently described as fast, prompt, and efficient, with good communication throughout the process. However, some customers also noted issues with their orders, including receiving incorrect items or experiencing significant delays. A few people were dissatisfied with the durability of certain products, reporting clips snapping or seams ripping after a relatively short period of use.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the products as... See more

Quality

People report positive experiences with quality. Many customers praise the products as well-made, sturdy, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and efficient... See more

Order

Reviewers mention ambiguous feedback about order. Some customers praise excellent communication, quick... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wanted bag for camping, but also one whic I could seperate out various skills, such as water, cooking, shelter etc. This bag is very flexible and allows that to happen. The large section of the bag... See more

Rated 5 out of 5 stars

Really nice item, used it a few times now and once I'd got it dialled in to fit me properly, it's really comfy even under heavy load. Bulky gear disappears inside, smaller items live in the various po... See more

Rated 5 out of 5 stars

Really nice item, far superior to the issued smock, feels durable. Useful pockets in all the right places, can carry heaps of kit and not be ungainly. Good adjustment options to get it fitting just r... See more

Rated 5 out of 5 stars

SAS jacket is way better than expected. Looks great, loads of pockets, great quality and value for money and super fast delivery . I will definitely be back to buy another ⭐⭐⭐⭐⭐ would love it if you s... See more


Company details

  1. Army & Navy Surplus Shop
  2. Camping Store
  3. Hunting and Fishing Store
  4. Manufacturer
  5. Wholesaler

Written by the company

We're a UK based retailer and manufacturer of military equipment, as well as our own inhouse range we manufacture under contracts or bespoke services offered we also retail an expanding range of kit suitable for those in the Armed Forces, outdoors and camping, hikers and adventurers. We have a particular speciality for MTP and Multicam Webbing, Rucksacks, Bergens and Backpacks as well as other loose bits made to military spec! Also supplying outdoors clothing and kit. Thanks to customer feedback we are now looking to expand our range throughout 2025 with an expanding high quality range of goods.


Contact info

4.8

Excellent

TrustScore 5 out of 5

257 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Commanders pack

Great advertising on different media platforms and great piece of kit, good solid materials and stitching.
Great postage timings.

April 26, 2024
Rated 4 out of 5 stars

Good company.

From ordering to receiving the process was very quick. The kit is what you pay for. Not bad quality but I was expecting something tougher, however the item did come with a minor issue. Had difficulty contacting the company through their website but other media was more effective. Overall not bad, the customer service was great.

May 1, 2024
KitPimp UK logo

Reply from KitPimp UK

Thanks Ellis, your feedback helped us to address the problem concerned

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Rated 5 out of 5 stars

Bought a jacket

Bought a jacket. It arrived very promptly. I had a small problem that I could not work out. I emailed them and within 5 minutes someone rang me and sorted me out. Very good customer service. The Jacket is first class.

April 27, 2024
Rated 5 out of 5 stars

My Pathfinder Bergan Order

The Pathfinder Bergan arrived in record time. The quality is great and it also has enough space for all my exercise kit and more. Would recommend.

April 22, 2024
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Rated 5 out of 5 stars

Fast shipping

Fast shipping. The item was perfect, just like the one on the website. Orders from the States get across the pond faster than orders in the states. Go figure.

April 16, 2024
Rated 5 out of 5 stars

Mega smock

Mega smock, good build quality. Can't be beaten on price, paid more in the 80's for a windproof from Duboras ! For a honking civvy as I am now it's spot on, and delivery time was very fast, ordered and delivered over the Easter bank holiday. What more can I say

April 1, 2024
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Rated 5 out of 5 stars

Very happy with the smock I purchased

Very happy with the smock I purchased, despite a small problem with the first one that arrived. Problem sorted out with one phone call. Excellent customer service.
I have also bought two bergens, 150l and day pack, as well as commanders webbing and harness from KitPimp. So far, very happy with everything I’ve had from them.

March 21, 2024

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