Kitty Angels Reviews 355

Antoinette was amazing - she went through everything with us before we went and then kept us updated throughout our holiday - her photos of our pets were a daily highlight!

Cannot recommend enough

My cats love it when we go away as Kitty Angels visit. Professional service communication excellent. Well done everyone and thank you

We had excellent service from Kitty Angels Stourbridge at very short notice. Laura came to feed and play with our cats providing photos with each visit on WhatsApp. We have one very shy cat that she couldn’t coax out but I was not at all surprised about that. She was fine when we got home and well fed.
I will definitely be using their services again and am very happy to recommend them.

Using Kitty Angels means I can have a stress free holiday because I know my cat will receive the best of care. I would recommend them to anyone who hates taking their furry friend to a Cattery. Fantastic service from booking to returning home

We used them for several years to take care of our kitty while away. They were wonderful to coordinate with, and always kept us well up to date with her day to day while we were away. The videos and photos they would send would always make our day. Each care taker over the years was great with our cat and easy to talk to, and would even help with checking for packages and things if needed. Highly recommend this service.

Used Kitty Angels for the first time and had an amazing experience! The care and kindness shown to our two young kitties has been fantastic. The communication with us has given us huge confidence in the service and added to us having a relaxing weekend break without worry. We will definitely use Kitty Angels again - a brilliant service and great value - thank you!

We're in our tenth year of using Kitty Angels, and have always had excellent service from them. It's so much better for the cats to be cared for in familiar surroundings. We love the messages from each visit, letting us know how the cats are and what they're up to, as well as the photos showing them having fusses, eating, enjoying the catio, etc.

I've used Kitty Angels a few times now and they provide a great service. Amazing communication and updates when they visit and take care of our cat. We have a very shy cat, but the angels do such a good job that she is quite comfortable interacting with them.

Used Kitty Angels for years without a problem but most recently I returned from holiday with three cat trays that were so dirty, my cats decided to poo on my carpet instead. Now I understand that cats can sometimes go to the toilet somewhere other than the tray, but my argument is that if they’d been cleared properly the cats would’ve used them. It had been less than 24 hours since the last visit so there’s no way 2 cats can drench 3 trays in that time. When I approached Kitty Angels about it, they said they had done their job properly, but there’s no way they could have. I’ve had cats all of my life and understand their behaviours and my parents are also cat sitters in a different location and completely agreed that there’s no way the trays were scooped properly. Another sign is that I left one and a half bags of clean cat litter and the half bag was hardly touched in 3 days of visits. I expected the new bag to have been opened if the trays were being cleared properly. The reason for my bad review is just the lack of accountability or apology. I understand mistakes can happen, maybe the person visiting is new or isn’t familiar with the how the wood pellet litter clumps but to just be told I am wrong is completely unacceptable so I won’t be using their services again.

The best cat sitting service we have ever used.
Kind and attentive.
Great communication. Give out meds. Sot of injured cats with vet appointments whilst we were away and kept us updated at all times.
They went over and above what we expected.
Brilliant service.

Kitty Angels looked after my elderly cat while I was away. She is on medication and I had her from a cat sanctuary, so she did not have a good start in life, and she does not take to strangers easily. Laura looked after her for me and she was superb. She quickly built up a rapport with my cat, which both surprised and pleased me. I received regular update reports and short videos - both of which put my mind at rest and were good to see.
I would have no hesitation in using them again. They provided a comprehensive and excellent service. I could not recommend them more highly.

First time we have been able to go away together since one of our cats, Daryl, was diagnosed with diabetes. It was our daughter that found Kitty Angels. What a revelation it has been. Wonderful Gemma kept in touch every step of the way. She won the cats over with her dedication and care. I can recommend wholeheartedly.

I’ve now had Liz from the Central Birmingham Kitty Angels team look after my two cats several times, and I couldn’t be happier with the service. The customer care is incredible; far better than anything I’ve had before, and genuinely more affordable than other options like Rover.com.

Liz is extremely professional and reassuring. During our first meeting, she came with a carefully planned list of questions about my cats, which instantly showed how thorough and prepared she was. It was very reassuring, and she also took the time to answer all of my questions. Every visit comes with plenty of photos and a detailed report, which I really appreciate.

One of the best parts about Kitty Angels is the consistency; you get the same person (or someone from the same small team), so they really get to know your pets and their routines.

I highly recommend Kitty Angels, and especially Liz. I always feel completely at ease knowing my cats are being well looked after.

The kitty angels are the purrfect name as this company goes above and beyond putting your cats needs first and putting you at ease to leave your fur babies in their care! They are prompt with their responses and updates with pictures so you can see how they’re getting on. They’re professional and respect your home and space. Amelia, our latest sitter even helped us check out a possible leak we had in our flat and kept us updated. They go above and beyond what you ever imagined of a service like this as we are pretty new to the whole thing. We have now used this company three times, twice for two week periods and I can honestly say it’s the best thing for your pets. So much more chilled out in their own home, the kitty angels respect that each cat is their own individual and adapt to their needs when approaching them. I would definitely recommend :)

Kitty Angels Coventry always look after our girls really well. We come home to very happy cats.
Thank you Antoinette, we can't thank you enough for the kitty cuddles and fuss that you give to Lilly & Rosie xx

Just back off holiday and once again Kitty Angels looked after my cats. A really excellent service, caring and professional. When we had problems with our return journey being delayed they stepped in to do an extra days cover at short notice so I knew my cats were looked after even when our flight was cancelled.

We have been clients of Kitty Angels for more than 6 years and could not rate them more highly . They would get 6 stars from us if that was an option. They have been the most excellent organisation for our two cats and have shown professionalism , kindness and humour. They have been there for us for short weekends away , longer holidays , emergency visits
( following sudden bereavement ) . They have played with , sent photos, cleaned up when one of our cats decided to avoid the litter tray and been there for them when they were alarmed by fireworks or for an unusual and urgent cat medical problem . Mainly it has been Zak who has done our visits and he is truly superb, he clearly loves our cats and more importantly they absolutely love him back. For Zak's expert and loving care of our cats we are really grateful . We were hugely saddened by the sudden and untimely death of Jason one of the company founders but so very grateful for Zoe for picking up and continuing the business. She is ace.
We would have no problem what so ever in recommending Kitty Angels

Always perfect care for our cat from Kitty Angels, trust, reliability, friendly business, Fran

Absolutely brilliant service. We used Kitty Angels Central Brum multiple times over the summer and other ad hoc trips. The service is great and they're very responsive. We have a very nervous cat who is easily stressed around new people, but our sitter Liz worked really hard to bring him out of his shell and make him comfortable. Definitely 5/5 and we feel super confident using their services again!

Looked after our cat so well and were a pleasure to deal with. Thanks team!