Kitty Litter Box Reviews 154

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We started using Kitty Litter boxes recently and it has transformed our lives! It is much easier to use than any other litter we have tried. A box lasts our two cats about two weeks (with the solids c... See more

Company replied

Rated 5 out of 5 stars

This litter tray system is the best thing since sliced wholemeal bread. Easy to carry upstairs, easy to use, easy to dispose of each month and most importantly because it is clean and hygienic my cat... See more

Company replied

Rated 5 out of 5 stars

Found Kitty Litter Box after not being able to get the silica litter from our usual places. We're loath to change her litter following a recent unsuccessful experience. This is exactly what we / our c... See more

Rated 4 out of 5 stars

Hi as from my previous review. You mentioned that your team has contacted me regarding a refund 🤔 I haven't received no confirmation for a refund nore any email from your team. Would be very gratef... See more

Company replied

Company details

  1. Pet Supply Store

Information provided by various external sources

Disposable and convenient cat litter box service. Free delivery. Premium organic & biodegradable silica cat litter, chemical free & hygienic. Odour free home for 30 days guaranteed. Virtually maintenance free! Join us now!


Contact info

4.8

Excellent

TrustScore 5 out of 5

154 reviews

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Rated 1 out of 5 stars

6 months ago.....

6 months ago I got litter from these people, but now apparently they can't get competitive rates so cancelled my order.

November 30, 2022
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Reply from Kitty Litter Box

Hi Sonya, I am so very sorry that we could no longer offer 3rd party shipping to Northern Ireland. We will get in touch if we can resume this service again soon. Thank you.

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Rated 4 out of 5 stars

Hi as from my previous review

Hi as from my previous review. You mentioned that your team has contacted me regarding a refund 🤔
I haven't received no confirmation for a refund nore any email from your team. Would be very grateful if a refund is issued as it will help until the end of the month with supplying my cats with some more cat litter.

November 11, 2022
Unprompted review
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Reply from Kitty Litter Box

Hi Stephen, I believe customer service has reached out and issued the refund. Please contact us if this is not correct. Thank you!

Rated 5 out of 5 stars

Best litter

Everything about kitty litter. Easy ordering, quick delivery and even better this litter is a game changer. I highly recommend.

November 1, 2022
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Reply from Kitty Litter Box

Hi Paula, thank you so much for your review!

Rated 5 out of 5 stars

KittyLitter Box - Brilliant Product & Service

KittyLitter Box - Brilliant product supported by brilliant service - Highly recommend. We've using it for over a year now and been highly satisfied.

November 4, 2022
Unprompted review
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Reply from Kitty Litter Box

Hi Mike! We are very happy to hear you are satisfied with our service we provide to you and your furball!

Rated 5 out of 5 stars

Great litter

Great litter, fast replies and delivery. Very pleased :)

October 11, 2022
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Reply from Kitty Litter Box

Thanks Jo! So very happy to hear that you and the fur-ball are satisfied with our service.

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Rated 5 out of 5 stars

Excellent customer service

Kitty litter box is excellent and their customer service is top notch. It is so easy to replace the box when it's time for a litter change and very easy to maintain in between boxes.

October 7, 2022
Unprompted review
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Reply from Kitty Litter Box

Hi Sharon! Thank you very much for your review. We love to hear how easy were making the biggest pee-peeve in cat parenting!

Rated 5 out of 5 stars

Both of our cats have loved this…

Both of our cats have love this litter, it doesn't smell and makes our life easier not having to change the litter box every other day. The customer support team get back very quickly and have made any changes to our order with no problem. I would definitely recommend!

August 14, 2022
Unprompted review
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Reply from Kitty Litter Box

Hi Hannah, So happy to hear that Kitty Litter Box has made the litter box experience a breeze to maintain in your home! Thank you for your support, it is greatly appreciated.

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent customer service!

August 8, 2022
Unprompted review
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Reply from Kitty Litter Box

Hi! Thank you for your review, we greatly appreciate the support! We are happy to hear you are satisfied with our product and service!

Rated 4 out of 5 stars

Brilliant litter

Brilliant litter. Only criticism is, that it does not last a month. I find I’m changing the litter every 10 days. Never the less it’s better than my previous litter where I was changing it every other day

August 7, 2022
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Reply from Kitty Litter Box

Hi Kolly, thank you so much for your review. We are so sorry to hear that you are not getting 100% performance from the litter. I believe customer care reached out with tips to help you with this. It is rare, but we except that there will be cases such as yours here, that some cats will need that more frequent litter change.

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Rated 5 out of 5 stars

Best Literr Ever!!!!

Amazing litter! Really does go far, traps odour & rasy to clean up. Im definitely a regular customer as this really is the best litter and I've tried a lot!! You won't be disappointed. Very happy customer.

July 25, 2022
Rated 5 out of 5 stars

Very pleased with this cat litter would…

Very pleased with this cat litter would highly recommend it The delivery was always on time.No problems at all The only reason i am cancelling it is because of financial reasons Hopefully in the future i can start ordering it again Many thanks

June 6, 2022
Unprompted review
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Rated 5 out of 5 stars

Love this box so easy god it doesn't…

Love this box so easy god it doesn't smell I change mine on the 30 days never smelt. I now have moved into a caravan so thank god for this box. When the cat does not use it as often I change it 2 monthly I hope these stay forever thank you kitty litter!!

May 29, 2022
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Rated 5 out of 5 stars

Never ever going back to a normal litter box again

A week in and I am a BIG fan so far, the cats took to it straight away and there's so much less kicked out litter! Both my cats are disabled so litter trays, although not a struggle, always cause a lot of stray litter, but not this! Magical. No smell, no dust, half the size of our old enormous litter tray, I absolutely love it. The customer service has been amazing as well, I wanted it to come on a specific day, I emailed and heard back within an hour and they sorted it. BIG thumbs up from me!

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. They noticed and informed me that I over-ordered by mistake. Then they issued a refund - I hardly played any role.
The product is high quality - my kitten favourite place to dig in her poo.
Will come back to order more.

March 15, 2022
Unprompted review

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