At first our cat seems a bit wary of it at the moment, but she is starting to go near it and sniffing around it, hoping she takes to it soon. The actual unit works perfectly though and I’m sure she’... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Kitty Spout itself is fine. After an initial hesitation, my cat likes it now. The problem is the filters and the cost. It's like printers - they are relatively cheap but they get you on the rep... See more
Company replied
I just got it started, so it's a little soon for a rating. I have used an old one for several years but not made of metal. I was concerned about the material content breaking down. I have great expec... See more
Older cat (12yo) had no problem & loves it, younger cat (4 yo) kept playing with it trying to turn it over (I had another plastic kitty spout which younger cat tipped over TWICE!)
Company details
Written by the company
KittySpout and DoggySpout improve your pet’s health & happiness by providing fresh, filtered water all day long. Loved by thousands of busy pet owners for their spout-like design and easy use.
Contact info
4.2
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 week
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My cats are really enjoying their kitty…
My cats are really enjoying their kitty spout. However, the filters I ordered the box were so badly damaged I was actually shocked to see that. None of the filers were bagged up, they were just thrown in a box together. Was not expecting that.
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We're happy to hear your cats are enjoying their KittySpout! We're sorry the filter box arrived in such poor condition and that the filters were not packaged as expected. We appreciate you bringing this to our attention and will share your feedback with our team.
It didn't take Rocky too long to get…
It didn't take Rocky too long to get used to it and now he loves it. When the fountain arrived it had a small dent, but not noticeable. Also there is room for improvement on the tracking.
September 20, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
Sounds like Rocky didn't need much convincing! We're happy to hear he's loving his KittySpout. We're sorry about the small dent and appreciate your feedback about the tracking experience. We'll share that with our team as we continue improving. Thanks for sharing!
Reply from Kittyspout & DoggySpout
Short and sweet! We're happy to hear you're enjoying your KittySpout. Thanks for sharing!
Expensive
Kitty Spout is expensive because of all the filters that are delivered frequently along with toys which may be suitable for some more playful cats. It seemed a great idea which is why I bought one. However, my cat won't drink from the fountain except very rarely at best. Another cat from the neighbourhood comes into the house and drinks from it though!!
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We're sorry your cat hasn't fully embraced the KittySpout yet, especially after giving it a try with high hopes. Cats can be very particular about their water preferences, though it sounds like your neighborhood visitor has happily claimed it! We also understand your concerns about the cost of frequent filter deliveries and appreciate you sharing your honest feedback.
Not really too open about it…
Not really too open about it automatically signing up for a monthly subscription. Not happy about it and it's really hard to find and delay or stop it.
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We're sorry the subscription setup was not clear and that managing it felt difficult. We understand why that would be frustrating. Subscriptions can be cancelled or adjusted through your customer portal, or our support team can handle it for you. We appreciate you sharing this feedback.
You can judge how much she drinks with…
You can judge how much she drinks with the fountain. I love the flowing. Its always fresh
September 21, 2026
Unprompted review
Very effective and positive results…
Very effective and positive results exhibited by our cat
September 21, 2026
Unprompted review
Cooper Loves It!
It is easy to wash and clean and I have no problem with my cat using it.
August 15, 2026
Its great although not as quiet as I…
Its great although not as quiet as I expected.
September 20, 2026
Unprompted review
It’s a great fountain
It’s a great fountain. Easy to clean and change filters. Have had zero problems in the year or so I’ve had it!
September 20, 2026
Unprompted review
My cat loves it
Shipping was a little slow. My cat took a bit to warm up to it, (they don't like changing routines), but now she loves it
September 20, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that your cat eventually warmed up to her KittySpout and now loves it! Cats can certainly be creatures of habit, so we are glad she took the time to adjust to her new fountain.
We apologize that the shipping took a little longer than expected, and we appreciate your patience while waiting for your order. Thank you for sharing your experience with us and for your support!
I order my things awhile ago and I…
I order my things awhile ago and I received an email stating o received this order but yet nothing has arrived
September 2, 2026
Unprompted review
Great product but takes forever to get…
Great product but takes forever to get product or refill supplies.
September 16, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We are glad to hear that you are happy with the product itself. We apologize that the delivery of the fountain and refill supplies has taken much longer than expected. We understand how frustrating it is to have a product you enjoy but then have to wait so long for the supplies needed to keep it running.
Thank you for your patience and for sharing this feedback with us. We appreciate your support and will take your comments about delivery times into consideration!
Product was as advertised
Product was as advertised. Cats love it. Working well.
September 18, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
We are glad to hear that you are happy with the product itself. We apologize that the delivery of the fountain and refill supplies has taken much longer than expected. We understand how frustrating it is to have a product you enjoy but then have to wait so long for the supplies needed to keep it running.
Thank you for your patience and for sharing this feedback with us. We appreciate your support and will take your comments about delivery times into consideration!
The kitty spout is amazing and having…
The kitty spout is amazing and having the filters sent directly as needed has been very helpful.
September 19, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that you are enjoying your KittySpout and that having filters delivered directly when needed has made things more convenient! We are pleased that the fountain has been a great fit for you and your cat.
Thank you for sharing your experience with us. We truly appreciate your support!
water tank
Water tank was delivered with 2 dents in the main tank, was not happy with shipping.
Water fountain works and kitten likes, just not happy with damaged goods
September 20, 2026
Unprompted review
Kitty spout is an awesome,easy to use…
Kitty spout is an awesome,easy to use product and my cats and myself are really happy with our purchase! Mine arrived after a short delay due to an inundation of unexpected orders that were placed during this period but I was made well aware of the delay in processing directly via email from Kitty spout and received an extra filter as compensation. I was also really impressed with their follow-up email confirming I had received my product and that I was happy with my purchase. I am extremely happy with my purchase and would highly recommend the team at Kittyspout for the care and dilligence I received, as they went above and beyond my usual expectations. Thankyou to all the team at Kittyspout,I would thoroughly recommend you to all capt owners out there....oh,and my cats say thanx too!
August 7, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is fantastic to hear that you and your cats are so happy with your KittySpout! We are especially pleased that you found the fountain easy to use and that our team kept you informed during the short processing delay.
Thank you for recognizing our communication and follow-up. We are glad the extra filter was a welcome gesture, and it means a great deal to know that our team was able to provide the level of care and attention you expected. Most importantly, we are happy to hear that your cats approve too!
Thank you for your thoughtful review and recommendation. We truly appreciate your support!
Delivery time was as expected.
Delivery time was as expected.
The kitty kats really like and benefit from this product.
Thank you. (My cats say "thank you" too...)
August 23, 2026
Reply from Kittyspout & DoggySpout
It is wonderful to hear that your kitty kats are enjoying their KittySpout and that you are happy with the experience! We are also glad that your order arrived within the expected delivery time.
Please give your cats a big thank you from the KittySpout team too! We truly appreciate your support and are so pleased that they are enjoying their fountain!
I’m very satisfied (and so is my kitty)
August 23, 2026
I love it,however Maxie is taking a…
I love it,however Maxie is taking a little longer to get used to it!
He has to be coaxed so far, but I know he'll take to it in no time.
Thanks so much Kitty spout!
Jo 🙂
September 21, 2026
Unprompted review
Reply from Kittyspout & DoggySpout
It is wonderful to hear that you are loving your KittySpout! Maxie sounds like he is taking his time getting acquainted with his new fountain, which is perfectly understandable for a cat who prefers to make up his own mind.
We hope he soon decides that the flowing water is worth a try and becomes a regular visitor. Thank you for your patience with Maxie and for sharing your experience with us. We truly appreciate your support!
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