Kittyspout & DoggySpout Reviews 

8,682
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,905 reviews, reviewers had a great experience with this company. Customers consistently state that their cats and dogs enjoy the fresh, flowing water, quickly adapting to the fountain and significantly increasing their daily water intake. Reviewers also appreciate the modern aesthetic, the exceptionally quiet motor, and the straightforward maintenance process that makes daily cleaning effortless. Some people were dissatisfied with the delivery service, pointing out that packages often take several weeks to arrive and tracking links can be unhelpful. A few other people also felt that the ordering process led to unexpected subscription enrollments for replacement filters which proved difficult to cancel.

What people talk about most

Product

Customers consistently note positive experiences with product, sharing that their cats quickly took to the... See more

Quality

Clients share positive opinions on quality, consistently highlighting the exceptional construction and... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the fountain is to assemble,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying widely among consumers.... See more

Order

Reviewers highlight ambiguous aspects of order processes, showing a wide range of experiences. On one hand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the fountain. Easy to clean, holds plenty of water. Kitty loves it and took to it right away. Love that it's wireless and charges with a regular C connector. Shipping takes quite awhile, so reord... See more

Company replied

Rated 4 out of 5 stars

We absolutely love the kitty spout fountain. We find the auto ship filters wildly overpriced. This is disappointing. I didn’t realize that this was happening until the second shipment had arrived. If... See more

Company replied

Rated 4 out of 5 stars

It took my cat a couple of weeks to adjust to Kitty Spout, but now she's loving it. My only issue was that when I ordered the Kitty Spout, I was under the impression I was ordering the battery operat... See more

Rated 4 out of 5 stars

Sceptical about buying this especially over the delay in it arriving but understood the reasons why. It arrived set it up and thought I had made a mistake as my cat wouldn't even look at it . I prese... See more

Company replied


Company details

  1. Pet Store

Written by the company

KittySpout and DoggySpout improve your pet’s health & happiness by providing fresh, filtered water all day long. Loved by thousands of busy pet owners for their spout-like design and easy use.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(8,682)

7,606 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great fountain cats love it

Great fountain cats love it. I just don't like that you automatically withdrawal 34.99 out of my checking account when you think I need filters. I would like to cancel that and order when I need them... other than that best fountain out there.

September 20, 2026
Unprompted review
Rated 4 out of 5 stars

NICE WATER FOUNTAIN

Really nice water fountain, and very easy to set up. My cat is very curious, but hasn't used it just yet. She is a little afraid of it. Make sure you always leave a regular water bowl out until you know your cat is drinking out of it. Took quite awhile to receive it , but worth the wait.

September 19, 2026
Unprompted review
Rated 5 out of 5 stars

I just got my kitty spout

I just got my kitty spout. I have two cats and both accepted it right away. It is quiet like as advertised. My only problem would be that I also order a three month pack of water filters. I did not get those when the kitty spout arrived. If they are supposed to be a different order, I would have liked more communication.

September 20, 2026
Unprompted review
Rated 3 out of 5 stars

The fountain has been a nice addition

The fountain has been a nice addition, increasing my cat’s water intake. My only issue: I signed up with autoship for filters. Kittyspout sent me a shipment when I still had plenty of filters remaining. I did not receive enough notification to enable me to postpone the shipment until I actually needed to replenish my supply. This constitutes a shady business practice in my opinion.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Two happy kitties…

Ordered the kitty spout water bowl for my 2 fellas. They absolutely love it. I like that its battery powered in case we lose power. They like the sensor on it that lets them control the water flow. I think it keeps them interested and drinking more.

April 9, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look