KittySupps Reviews 

970
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 960 reviews, reviewers had a great experience with this company. Customers frequently praise the product's quality, noting significant improvements in their pets' health, such as reduced vomiting, increased energy, and healthier coats and eyes. Many people appreciate that the supplement is readily accepted by even picky eaters, often going unnoticed when mixed with food. This ease of administration contributes greatly to their cats' overall well-being. Conversely, some customers experienced significant delivery delays, with orders taking weeks or months to arrive, or not showing up at all. A recurring concern is automatic enrollment in subscriptions, leading to unexpected charges and unwanted shipments. A few reviewers also noted the product had a noticeable taste or smell, contrary to claims, making it difficult for pets to consume, and some expressed concern about its manufacturing origin.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers reporting significant health... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the product for improving... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing frustration over... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting fast and on-time... See more

Subscription

Consumers express significant dissatisfaction with the subscription process, frequently reporting that they... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nobody is perfect, but kittysupps (using Taurine)comes pretty close. My cats digestion is much improved, ands it obviously doesn’t have any taste, as she’s never gone off here food. But above all... See more

Company replied

Rated 5 out of 5 stars

My 14 year old cat had been throwing up undigested food every couple of days for about 2 years- thought it was a constipation problem and that was addressed without any change. After starting Supps,... See more

Rated 5 out of 5 stars

My taurine order arrived within a reasonable time - I believe about 5-7 business days. I started by letting my older cat see and smell what it was I was using. One small level scoop per day, and my... See more

Rated 5 out of 5 stars

So far my 16 year old ragdoll has eased off on his water intake and seems to have a little more energy even in the hot weather. He didn't notice the powder in his food at all and he is usually very pi... See more


Company details

  1. #58 of 69 best companies in Pet Store

Written by the company

KittySupps has earned an excellent reputation among cat owners for their high-quality taurine supplements and exceptional customer service. Pet parents consistently praise the noticeable improvements in their cats' health and the company's genuine care for feline wellbeing. Cat owners report remarkable results after switching to KittySupps' taurine formulas. Many share stories of their cats showing improved kidney function, reduced vomiting episodes, and increased energy levels within weeks of starting supplementation. Customers especially appreciate manufacturing standards and the transparency in ingredient sourcing. The responsive customer support team receives high marks for their knowledge and genuine concern for each cat's individual health journey. Thousands of verified cat parents trust KittySupps for their pets' daily supplementation needs. Reviews frequently mention the ease of administration, the noticeable difference in their cats' overall vitality, and the peace of mind that comes from using veterinary-grade supplements. Pet owners describe KittySupps as a "game-changer" for cats with chronic health issues, with many noting they wish they'd discovered the products sooner. The consistent five-star feedback highlights both product effectiveness and the company's commitment to customer satisfaction. From senior cats needing kidney support to young cats with digestive sensitivities, KittySupps has become a go-to recommendation in online cat parent communities. Quality packaging, and products that actually work keep customers coming back and recommending KittySupps to fellow cat lovers.


Contact info

3.8

Great

TrustScore 4 out of 5

970 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(970)

970 reviews in the last 12 months

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Rated 5 out of 5 stars

Kitty loves it, and Customer Service Rocks!

My kitty, Jasper, loves this supplement, and I feel good to be able to give it to him.
Not too long ago, I was informed by email or text - can't remember- that a new shipment would be on its way soon. But, we weren't ready for it yet, so I contacted customer service and got an immediate response from a very nice and professional person. She told me of course we could stop that shipment, and send more whenever I let them know that I needed it! Everyone knows that so often, it's really hard to get to a person in customer service to talk with about a problem or request. And sometimes, it's impossible, so you have to contact your bank and change your card number as your only solution.
There was none of that with Kitty Supps. Right away, they took care of things, with personality and politeness - and it was not AI, either.
Thank you, Kitty Supps, for being a company I can trust and work with at my own pace.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

This was the worse experience

This was the worse experience. I ordered cat taurine for my cat. They sent me a confirmation link my order was processed. I never received anything else after that. My order was 2 weeks late and I was sent the incorrect order. Instead of Cat Taurine I received collagen. I had tried emailing the company 4 times and no response. My emails didn't go through. When. I filled out the contact us form on the website, it went nowhere. There was no response from anyone. DO NOT ORDER ANYTHING FROM THIS SITE! ITS A SCAM!!

May 30, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi ,

We’re very sorry to hear about your experience. We understand how frustrating and disappointing it must have been to wait beyond the expected delivery timeframe, only to receive a product that you believe was not what you ordered.

We also hear your concerns regarding communication and the difficulty you experienced when trying to reach our support team. Customers should always be able to contact us and receive timely assistance when there is an issue with an order.

Receiving an incorrect item is understandably frustrating, and we appreciate you taking the time to share your feedback. Please feel free to contact us at support@kittysupps.com so we can review your order details more closely and assist with a resolution, including a possible replacement if appropriate.

Mariel from KittySupps

Rated 4 out of 5 stars

I never knew about how important Taurine was in a cats diet

I never knew about how important Taurine was in a cats diet. So I ordered the Kitty Supps for both my cats, my female white Siamese mix has an innocent heart murmer and my female tabby is 14 years old. I thought this might help both of them. I mix it with a wet pate and they both chow it down! They do not throw up as much now, except for the occasional fur ball, and their eyes and fur look great. I would have given a 5 star rating but my last jar got ordered and charged twice, not by me, so I have to send an email to straighten that out.

May 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Well tolerated by my cats

I am quite pleased with Kitty Supps as I mix it in a bit of wet food and my cats eat it without problems. I have had many cats over the years and had 3 who developed kidney problems. I wish I had known about it then.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Haven't seen any stand out things with my cats as yet, but it is early days.
Delivery was quick. Thanks 😊

May 10, 2026
Unprompted review
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Rated 3 out of 5 stars

Shipping time is horrible

Product works but took forever to receive it. Feels like it was only sent after I called to ask where it was 2 weeks after ordering. Ordered 4/1 received 4/21.

April 1, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi Monique,

Thank you for sharing your feedback. We’re glad to hear that the product worked for you, but we’re sorry that the shipping experience left you disappointed.

We understand how frustrating it is to wait longer than expected for an order, especially when you're looking forward to starting your cat on the supplement. Shipping and courier transit times can sometimes experience delays outside of our direct control, but we understand how this affected your overall experience.

We appreciate you taking the time to share your honest feedback and are glad that despite the delay, the product itself met your expectations.

Mariel from KittySupps

Rated 5 out of 5 stars

Excellent review of productThis product cleared up eye issues has…

This product cleared up eye issues has improved their coats, and they seem healthier in general
I sprinkle it on their food and they eat it so they like the taste

Susan Siegel
Registered Tica Ragdoll Breeder for 20 years

Dr. degree in educational technology and extensive study in emotional intelligence due to childhood trauma

I speak the truth or I do not comment

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Effective product

Although shipping took about 2 weeks and it did take our cats awhile to adjust to the taste of it mixed into their wet food, KittySups has made a HUGE difference especially for our 16-year-old tabby. She has so much more energy and personality. Our cats' coats are softer too.

May 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Product

Kitty supps was so easy to order and seems to be helping my aging kitty!! I will be getting more when this one runs out.

April 3, 2026
Unprompted review
Rated 4 out of 5 stars

More Active Senior

My senior cat has responded well to the Taurine supplement. Since beginning the supplement she has been more alert, more active. As for the company, my only suggestion for improvement is in the shipping time. It took over three weeks to receive my order.

May 28, 2026
Unprompted review
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Rated 4 out of 5 stars

Great product!

Great product! I just didn't know I was getting signed up for a subscription so I ended up paying for three more tubs I wasn't planning on buying before I was able to cancel.

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

subscribing

Very helpful when I wanted to discontinue, but made it clear I could resume at any time, which I intend to do,

January 5, 2026
Unprompted review

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