KittySupps Reviews 

967
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 948 reviews, reviewers had a great experience with this company. Many people found the product to be of high quality, noting significant improvements in their cats' health, including better digestion, increased energy, and shinier coats. Customers reported a reduction in issues like vomiting, sneezing, and hairballs, with some even seeing chronic conditions clear up. Even picky eaters often consumed the supplement without problems, indicating its palatability. However, some customers also noted concerns regarding unexpected auto-subscriptions, with orders being placed without their explicit consent. Delivery service was occasionally slow, with several people experiencing significant delays or receiving delivery notifications before their items actually arrived. A few other people also felt that the product's taste or smell was noticeable, leading some cats to refuse it, and some mentioned inconsistencies in product formula or color between orders.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product, with many expressing satisfaction, noting... See more

Quality

Customers consistently note positive experiences with quality, praising the product for its effectiveness in... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers reporting positive aspects like... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising fast delivery times... See more

Subscription

Consumers find subscriptions to be a source of frustration, often reporting being automatically enrolled in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nobody is perfect, but kittysupps (using Taurine)comes pretty close. My cats digestion is much improved, ands it obviously doesn’t have any taste, as she’s never gone off here food. But above all... See more

Company replied

Rated 4 out of 5 stars

My Cat Marshall a Mancoon Didn't like the Taste at first so I started less scoops then product recomended, as he was overweight Now he is loosing weight and also finde he's More Alive and more Ac... See more

Rated 5 out of 5 stars

With 7 indoor cats all ate every drop and picked gravy clean. The orange texture on our 1st order was harder to mix, but the 2nd order we were told was an updated one. A vanilla scent an lighter powde... See more

Rated 5 out of 5 stars

My two year old kittens both love it and my senior 14 year old loves it as well although it took some time. But she doesn't like anything other than her dry food and it took some weeks before she bega... See more


Company details

  1. #58 of 69 best companies in Pet Store

Written by the company

KittySupps has earned an excellent reputation among cat owners for their high-quality taurine supplements and exceptional customer service. Pet parents consistently praise the noticeable improvements in their cats' health and the company's genuine care for feline wellbeing. Cat owners report remarkable results after switching to KittySupps' taurine formulas. Many share stories of their cats showing improved kidney function, reduced vomiting episodes, and increased energy levels within weeks of starting supplementation. Customers especially appreciate manufacturing standards and the transparency in ingredient sourcing. The responsive customer support team receives high marks for their knowledge and genuine concern for each cat's individual health journey. Thousands of verified cat parents trust KittySupps for their pets' daily supplementation needs. Reviews frequently mention the ease of administration, the noticeable difference in their cats' overall vitality, and the peace of mind that comes from using veterinary-grade supplements. Pet owners describe KittySupps as a "game-changer" for cats with chronic health issues, with many noting they wish they'd discovered the products sooner. The consistent five-star feedback highlights both product effectiveness and the company's commitment to customer satisfaction. From senior cats needing kidney support to young cats with digestive sensitivities, KittySupps has become a go-to recommendation in online cat parent communities. Quality packaging, and products that actually work keep customers coming back and recommending KittySupps to fellow cat lovers.


Contact info

3.8

Great

TrustScore 4 out of 5

967 reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(967)

967 reviews in the last 12 months

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Rated 3 out of 5 stars

My cats love the kitty sups

My cats love the kitty sups. I can not afford them so I cancelled but they keep coming. Great product horrible listening skills. How do I get AI to stop sending me the supplements.

June 9, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi Gwen,

Thank you for sharing your feedback. We're happy to hear that your cats enjoy KittySupps and that you've had a positive experience with the product itself.

We're sorry to hear about the frustration regarding the recurring shipments. We understand that if the product is no longer within your budget, receiving additional orders can be concerning. Our subscription option is intended for customers who want automatic replenishment orders, but customers should always feel fully informed and able to manage future shipments easily.

Please feel free to contact us at support@kittysupps.com so we can review your account and ensure the subscription status is properly checked from our side as well. We'd be happy to assist.

Mariel from KittySupps

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Rated 5 out of 5 stars

My happy cats

My fussy boy was slow to eat it, but now Both my old boys love it...and even better, they hardly ever vomit!!

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

New user

I was the proud human of four very sweet cats. Sad, I am down to three now. The oldest had his 16th birthday just before he passed away, which might be different if I had known about KittySups sooner.

His bonded mate is now 14. She was starting to head down the same path as he did when I found out the importance of taurine in feline health. As soon as I could, I put all three on KittySups.

They been enjoying their taurine supplement along withe dental blend for almost two months now and the improvement is visible in all three. Sharp, clear eyes, more energy to play, and each has trimmed down to a much healthier weight. Their fur wasn't good before but now they are shiny and soft; especially my fluffy girl. She had so many mats, but now, she's almost mat free. She's even allowing me to help her get the mats she can't get to early.

Thank you for creating this supplement for my fur babies. I'll have them for much longer, now.

May 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Great

I’ve had a pretty good experience with Kittysupps. Great actually. The product was not cheap and it did not arrive very fast. But what a difference in my cats. Jane was vomiting every day and sometimes twice a day. I gave the cats the taurine, and on Day ONE she didn’t vomit. It’s been over a week and she vomited only one time since she’s had Kittysupps taurine. I’m grateful. I’m not looking forward to paying for all of this, and I hope they didn’t put me on a subscription. I plan to keep buying but I want to buy as needed. Thanks for solving Jane’s vomiting problem. I believe that all the cats are going to be healthier.

June 6, 2026
Unprompted review
Rated 3 out of 5 stars

May be a good product but is overpriced…

May be a good product but is overpriced and should not automatically be a subscription.

April 15, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi william,

Thank you for sharing your feedback. We understand your concerns regarding both the pricing and the subscription experience.

Our subscription option is intended for customers who want automatic replenishment orders and access to subscription savings, but we understand that not every customer prefers recurring deliveries. Customers should always feel fully informed and able to choose the option that best fits their needs.

We appreciate you taking the time to share your honest thoughts, and feedback like this helps us better understand our customers' experiences.

Mariel from KittySupps

Rated 1 out of 5 stars

BUYER BEWARE

Buyer beware! First order took almost a month to arrive. Coming from overseas, it was understandable. Second order was NOT ordered from me, but KittySupps. They put me on auto subscription. Since I was planning on order more, I let it go. This time the product was coming from Illinois, not too far from Michigan. Following the sent tracking number, I expected item within a few days, but the package was sent back due to wrong address. After checking my account info, my address was correct. I contacted KittySupps. They offered a partial credit, which I contested. This went on back and forth to the point I contacted my card company to dispute the charge. This is how I got my $$ back. Also, I was charged shipping on a $68.00 order. Website says free shipping on orders over $50.00. I have since found other sources for taurine.

March 31, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi Kimberly,

We’re sorry to hear that your experience left you feeling frustrated and disappointed. We understand your concerns regarding the subscription renewal, the shipment that was returned, and the billing issues you described.

Our subscription option is intended for customers who want automatic replenishment orders, but customers should always feel fully informed and able to manage future shipments clearly. We also understand how frustrating it would be to see a package returned despite the address appearing correct on your account.

Shipping and carrier-related delivery issues can occasionally occur outside of our direct control, but we understand how this negatively affected your confidence in the overall experience. We also hear your concerns regarding the shipping charges and the resolution process that followed.

Thank you for taking the time to share your feedback. If you’d still like us to review your account and order history more closely, please feel free to contact us at support@kittysupps.com

Mariel from KittySupps

Rated 5 out of 5 stars

High quality company and product

I'm thankful to Mariel for quickly processing a discount i forgot to use. You all seem like a quality company that can be trusted. So far our kitty, Skye, seems to enjoy kitty supps taurine in her food as she eats more of her food than usual. Two thumbs up!

June 2, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi,

Thank you so much for your kind words and for taking the time to share your experience! 💛

We're delighted to hear that Skye is enjoying KittySupps Taurine and that you've noticed her eating more of her food. It's always wonderful to hear positive updates from fellow cat parents.

I'm especially grateful for your mention of me. It was truly my pleasure to help with your discount, and I'm so happy I could assist. Your trust and support mean a lot to both me and the entire KittySupps team.

Please give Skye some extra love from us, and thank you again for being part of the KittySupps family!

Mariel from KittySupps

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Rated 1 out of 5 stars

it is now 3 weeks & I still don't have…

it is now 3 weeks & I still don't have the Kittysupps I ordered! There is absolutely NO way to get in touch with this companyI No email address, no phone number, no address! HMMM! Sounds like a Chinese scam company to me!!!

June 2, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi Bobbi,

We’re sorry to hear that your order has not yet arrived and that the delay has left you feeling frustrated and concerned. We completely understand how disappointing it is to be waiting after three weeks without receiving the product you ordered.

Shipping and courier transit times can sometimes experience delays outside of our direct control, particularly with international shipments, but we understand how this negatively affected your confidence in the overall experience.

We also hear your concerns regarding communication. Customers should always feel able to reach out and receive assistance when they have questions about their orders.

Please feel free to contact us at support@kittysupps.com so we can review your order status more closely and assist with a possible replacement if needed.

Mariel from KittySupps

Rated 5 out of 5 stars

HAPPY CRAZY CAT LADY.!!

I noticed after slipping the powder into each kitties' bowls they quit throwing up after eating , especially my Daze . Great product. TY . Sincerely , Margaret Patton

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Fake Vet Endorsements and Sneaky monthly auto subsriptions - AVOID

I actually didnt plan on writing a bad review and actually told the company that I would give them the benefit of the doubt, but since they fought my very valid charge back here goes.

Purchased the suppliment after reading a very compelling online recommendation from a "vet" and immediately resonated with symptoms that the "vet" claimed that it solved. I impulse purchased and immediately after purchasing, thought, hold on, I should at least look up the company first to see if they are reputable. What I found absolutely astounded me - The "vet" review I read was completely fabricated and the "vet" and clinic she "worked for" did not exist.

I immediately within 30 mins emailed and requested to cancel my order. More than 24 hours later, my order was "sent" followed very quickly after with a "Sorry we cant cancel - We already sent your order" reply email. At no point was I advised that i could simply return it when it arrived.

Furious, I submit the credit card charge back which I found after over a month (Standard process) was won by the company.

I also after 1 month was sent a 2nd lot of the product because hey, they decided to put me on an subscription anyway even after I cancelled the first order.

So sorry, but for fighting the chargeback, here's what your company deserves. Extremely dishonest company using fake vet and clinic testimonies to promote their product (would you really let your loved cat ingest a product from a company like this?). Also puts you on sneaky "monthly plans" with completely hidden auto subscriptions.

Avoid at all costs. I am absolutely disgusted with the practises of this company.

April 16, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi Damian,

We’re sorry to hear how frustrated and disappointed this experience has left you. We understand why concerns regarding the advertising, cancellation request, chargeback outcome, and subscription experience would negatively affect your trust in the company.

We also hear your concerns regarding the timing of your cancellation request and the subsequent order processing. Customers should always feel fully informed and able to manage future shipments and account preferences clearly.

We understand your frustration regarding the additional shipment and subscription renewal as well, particularly after you believed your concerns had already been communicated. Feedback like this is important, and we appreciate you taking the time to explain your experience in detail.

If you’d still like us to review your account, subscription status, or order history more closely, please feel free to contact us at support@kittysupps.com

Mariel from KittySupps

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Rated 2 out of 5 stars

Third order of Kittysupps Taurine now a different formula

I have had 3 orders of Kittysupps Taurine and each one has been a different formula. After the first change (from a lilic colour to orange colour) Kittysupps said they had improved the formula (No odour detected). Now on my third order it has changed again to an oatmeal colour with a very distinctive odour. So much so that my cats won't eat any wet food with the new taurine formula in it. I have reached out to the company but so far haven't received a reply. I spent CAN $92.90 for a product I cannot use. Why Kittysupps changed their formula yet again and without my knowledge, I do not know, when the previous formula worked fine and I was very happy with it.

May 22, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi Hazel,

Thank you for taking the time to share your feedback. We understand why this experience has been frustrating, especially after having positive experiences with previous orders and then noticing differences in the appearance and smell of later batches.

As formulations and ingredient blends may occasionally be updated or refined, some customers may notice differences in color, texture, or aroma between batches. However, we understand your concern when a product that previously worked well for your cats is no longer being accepted by them. Cats can be very sensitive to even small changes in smell and taste.

We also hear your frustration regarding the lack of response after reaching out for assistance, especially after purchasing a product you currently feel unable to use.

Please feel free to contact us again at support@kittysupps.com so we can review your concerns and order details more closely from our side. We appreciate your feedback and the opportunity to improve.

Mariel from KittySupps

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Rated 5 out of 5 stars

Kitty loves it, and Customer Service Rocks!

My kitty, Jasper, loves this supplement, and I feel good to be able to give it to him.
Not too long ago, I was informed by email or text - can't remember- that a new shipment would be on its way soon. But, we weren't ready for it yet, so I contacted customer service and got an immediate response from a very nice and professional person. She told me of course we could stop that shipment, and send more whenever I let them know that I needed it! Everyone knows that so often, it's really hard to get to a person in customer service to talk with about a problem or request. And sometimes, it's impossible, so you have to contact your bank and change your card number as your only solution.
There was none of that with Kitty Supps. Right away, they took care of things, with personality and politeness - and it was not AI, either.
Thank you, Kitty Supps, for being a company I can trust and work with at my own pace.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

This was the worse experience

This was the worse experience. I ordered cat taurine for my cat. They sent me a confirmation link my order was processed. I never received anything else after that. My order was 2 weeks late and I was sent the incorrect order. Instead of Cat Taurine I received collagen. I had tried emailing the company 4 times and no response. My emails didn't go through. When. I filled out the contact us form on the website, it went nowhere. There was no response from anyone. DO NOT ORDER ANYTHING FROM THIS SITE! ITS A SCAM!!

May 30, 2026
Unprompted review
KittySupps logo

Reply from KittySupps

Hi ,

We’re very sorry to hear about your experience. We understand how frustrating and disappointing it must have been to wait beyond the expected delivery timeframe, only to receive a product that you believe was not what you ordered.

We also hear your concerns regarding communication and the difficulty you experienced when trying to reach our support team. Customers should always be able to contact us and receive timely assistance when there is an issue with an order.

Receiving an incorrect item is understandably frustrating, and we appreciate you taking the time to share your feedback. Please feel free to contact us at support@kittysupps.com so we can review your order details more closely and assist with a resolution, including a possible replacement if appropriate.

Mariel from KittySupps

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