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Kiyo Beauty Reviews 

4,509
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Amazing online shop. I have 4a-b type hair and if I can’t find specific products (Camille Rose Honey) from places like super drug or boots, I’m most likely to find it on Kiyo beauty. The way my produc... See more

Rated 5 out of 5 stars

First time user of this company. Great experience, easy to use and order product. Very good value for money, plus new user discount as well- even better value! Posting of my order was efficient and I... See more

Rated 5 out of 5 stars

Nice little find coming across your company on line. Good selection of items, Reasonable prices which is nice in these hard times. Very well packaged and decent delivery times will definitely order ag... See more

Rated 5 out of 5 stars

Such prompt and courteous messages. Although I had to return the original order, which was not as ordered, the replacement was received the day after I contacted you. The service was outstanding and m... See more


Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Beauty Supply Store

About Kiyo Beauty

Written by the company

Kiyo Beauty Logo

At Kiyo Beauty, we select the finest brands that solve real hair issues using the latest trends and formulations. We make great hair care accessible to everyone, no matter your hair type or budget.

When you shop with us, you’re not just investing in products for your curls—you’re supporting a community of creators and entrepreneurs dedicated to making the beauty world more diverse and representative of all hair types. Our commitment to curl positivity drives everything we do, and we are honoured to be part of the broader movement to uplift under-represented voices in the industry and continue to celebrate textured hair.

Together, we can help build a beauty landscape that values inclusivity, authenticity, and equality for everyone.


Contact info

Free UK Delivery over £40

Tracked delivery within 2-3 days + faster options available

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(4,509)

493 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time order from Kiyo

First time order from Kiyo, I made a mistake in ordering and support were really nice and extremely helpful. My items arrived really quickly, and were very reasonably priced and well/ nicely packaged.
I will definitely order from Kiyo again in the future.

May 26, 2026
Rated 5 out of 5 stars

Really good company

Really good company, fair prices and fast shipping with genuine hair products, would recommend. Love how they stock the Camile rose products.

November 3, 2025
Rated 1 out of 5 stars
Kiyo Beauty logo

Reply from Kiyo Beauty

Hi Zheer,

We’re really sorry to hear this and completely understand your frustration.

We’ve been in touch with you directly over email and are keen to get this resolved for you as quickly as possible. Please could you reply to our last email when you have a moment so we can continue looking into this with the courier?

Rated 5 out of 5 stars

Amazing products with an easy service…

Amazing products with an easy service and great offers for repeat orders. I get all of my daughters hair care products from Kiyo. I'm so pleased I found a reliable company that offers such great incentives. A rare find.

May 9, 2026
Rated 5 out of 5 stars

First time buyer…

I brought various morrocan oil products from this company for the first time and am highly impressed with their service. Would use again.

May 2, 2026
Rated 1 out of 5 stars

They can improve by making their hair…

They can improve by making their hair dryers with a stronger wattage and the pik is rubbish not like how they used to make them, this pick is made from some soft plastic and when you're using the hairdryer the pik get to hot and won't stay still keep coming of because it seems to be made from rubber very disappointed with this product

April 7, 2026
Kiyo Beauty logo

Reply from Kiyo Beauty

Hi Florsnce,
Thank you for taking the time to leave a review. We’re really sorry to hear you were disappointed with the hair dryer and pik attachment.

Just to clarify, we’re the retailer rather than the manufacturer, so we don’t make the product ourselves — but we completely understand how frustrating it is when something doesn’t meet your expectations.

We really appreciate your feedback and will make sure this is passed on. If you need any help with your order, please do get in touch with our customer care team at support@kiyobeauty.com and we’ll be happy to look into this for you.

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