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Kiyo Beauty Reviews 

4,511
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing online shop. I have 4a-b type hair and if I can’t find specific products (Camille Rose Honey) from places like super drug or boots, I’m most likely to find it on Kiyo beauty. The way my produc... See more

Rated 5 out of 5 stars

First time user of this company. Great experience, easy to use and order product. Very good value for money, plus new user discount as well- even better value! Posting of my order was efficient and I... See more

Rated 5 out of 5 stars

Nice little find coming across your company on line. Good selection of items, Reasonable prices which is nice in these hard times. Very well packaged and decent delivery times will definitely order ag... See more

Rated 5 out of 5 stars

Kiyo Beauty is the only UK based company selling Alfapar Milano Lisse Design Keratin treatment in the new formula. They website was easy to navigate and they ship internationally via DHL. I have the p... See more


Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Beauty Supply Store

About Kiyo Beauty

Written by the company

Kiyo Beauty Logo

At Kiyo Beauty, we select the finest brands that solve real hair issues using the latest trends and formulations. We make great hair care accessible to everyone, no matter your hair type or budget.

When you shop with us, you’re not just investing in products for your curls—you’re supporting a community of creators and entrepreneurs dedicated to making the beauty world more diverse and representative of all hair types. Our commitment to curl positivity drives everything we do, and we are honoured to be part of the broader movement to uplift under-represented voices in the industry and continue to celebrate textured hair.

Together, we can help build a beauty landscape that values inclusivity, authenticity, and equality for everyone.


Contact info

Free UK Delivery over £40

Tracked delivery within 2-3 days + faster options available

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(4,511)

493 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabulous Company

Found on website , super pleased with items( and little freebies).
So easy to order, great communication from seller. Items posted promptly ,came well packaged , no issues whatsoever. Highly recommend KiyoBeauty 5 star service.

April 15, 2026
Rated 5 out of 5 stars

I'm really pleased with the excellent…

I'm really pleased with the excellent service this company provides. It hosts a range of products catering for curly and coily hair and it gets delivered in good time in recyclable packaging which is a must these days. I like how I can get all my hair products delivered from one site as they are hard to come by and how Kiyo Beauty upholds ethical practices with their services which I fully support.

April 7, 2026
Rated 5 out of 5 stars

Always speedy delivery

Always speedy delivery, plus they are now stocking lots of natural hair products unavailable elsewhere. Thanks to them....

April 14, 2026
Rated 5 out of 5 stars

The best company

The best company, service. Quick delivery, quick response to my issues, questions. Good packaging. Everything great.

April 13, 2026
Rated 5 out of 5 stars

Excellent …

When completing this transaction they were trust worthy. And the goods were delivered promptly.

April 10, 2026
Rated 1 out of 5 stars

i never received my parcel have already…

i never received my parcel have already made a complaint want my money back

April 9, 2026
Kiyo Beauty logo

Reply from Kiyo Beauty

Hi Holly,

We’re really sorry to see your experience reflected this way.

As explained in our communication with you, our support team kindly asked for up to 3 working days to investigate this with the courier. We’ve now reached the third day, and the shipper has confirmed that your parcel is available at your nominated collection point.

All of these updates have been shared with you via email. Please reply to the original thread so we can continue to support you and help get this resolved as smoothly as possible.

Kind regards,
Kiyo Beauty Team

Rated 1 out of 5 stars

Harrassing me!!!

Have been spamming me since my order was delivered to review them. So jarring.

April 2, 2026
Kiyo Beauty logo

Reply from Kiyo Beauty

Hi Caitlin,
We’re sorry this felt overwhelming — that’s not our intention.

We usually send two service review emails (a request and a reminder), plus 1–2 product review emails about a week later. You can unsubscribe at any time using the link in the emails.

If you’ve received more than this, please let us know so we can check.

Best,
Kiyo Beauty Team

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