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K J Smith Solicitors Reviews 166

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, approachable, and professional demeanor, highlighting their expertise and genuine care. Many people reported excellent service, noting that the company's team provided clear, understandable advice and kept them informed throughout their legal processes. The customer service is frequently described as exceptional, with reviewers appreciating the quick response times and the personalized, empathetic approach. However, some people were dissatisfied with the initial screening process, mentioning that their specific issue could not be handled, causing unnecessary delays. A few other people also felt that the solicitor seemed more focused on the other party's potential outcome and did not take sufficient notes during consultations, leading to a less than satisfactory experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, empathy, and helpfulness.... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism, helpfulness, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting the helpfulness, empathy,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can’t thank Kate Evans (Oxford office) enough for all her help during my divorce settlement. She’s been supportive, approachable, and always kept me up to date with what was happening. Know... See more

Company replied

Rated 5 out of 5 stars

K.J.Smith Solicitors. Lovely receptionist, fabulous assistance and welcome by a wonderful gentleman and I was blessed with a very professional lady solicitor whom was amazing, helpful and a pure... See more

Company replied

Rated 5 out of 5 stars

I just want to say a big thank you to Sofie Corbin and Hannah Bhatti for all of their help and hard work during what can only be described as an extremely stressful and traumatic time. They gave me... See more

Company replied

Rated 5 out of 5 stars

When my relative died intestate there were very many problems involved in sorting out the estate. The solicitor I was assigned by KJ Smith Solicitors, Rachelle Moore, could not have been more knowled... See more

Company replied


Company details

  1. Divorce Lawyer

Written by the company

K J Smith Solicitors are specialist family and divorce solicitors who can provide you with support and guidance for issues involving; Divorce and Family Law, Wills, Trusts and Probate, Powers of Attorney and Deputyship Applications. We provide expert advice within an ecosystem of care. Divorce can be stressful and we are here to make things easier, we specialise in family breakdown and bereavement. Through understanding and prompt action, our family solicitors aim to provide practical solutions to help you resolve any family matters as quickly and as amicably as possible.


Contact info

Free 45 minute consultation

A no obligation appointment with an expert family solicitor.

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

LJ Smith - Nina Paul

Nina has been outstanding providing support and professionalism throughout what has been a difficult family situation. She consistently demonstrated a thoughtful balance of expertise and compassion, approaching every interaction with calmness, empathy, and reassurance. Nina ensured we felt fully supported and well-guided at all times, navigating complex circumstances with clarity and care, and her invaluable guidance has made a genuine difference.

May 5, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Alan,

Thank you for your thoughtful feedback.

We are delighted to hear how supported and reassured you felt throughout such a difficult situation. Your comments about Nina’s professionalism, compassion and clear guidance are greatly appreciated, and we will be sure to share this with her.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

I would recommend.

K.J.Smith Solicitors.

Lovely receptionist, fabulous assistance and welcome by a wonderful gentleman and I was blessed with a very professional lady solicitor whom was amazing, helpful and a pure delight to be with, 1st class, I feel very honoured and blessed. All of this and in beautiful buildings. Thank you, I very much appreciate your time Amber Howton, and thank you to Cameron Voss for your support and I believe Alison. Great team work.
I would recommend. I had an exceptional experience.

May 1, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Debbie,

Thank you for your kind and generous feedback.

We are delighted to hear that you had such a positive experience with the team. Your comments about the warm welcome, support from Cameron and Alison, and your experience with Amber are greatly appreciated, and we will be sure to share this with them.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Exceptional Support Through a Complex International Divorce

I can’t recommend Kulbir Rahi and her team at the Ascot office highly enough. I am going through a complex international divorce, and from the outset Kulbir brings a real sense of calm, structure, and clarity to what can feel like an increasingly overwhelming process.
She is extremely attentive and genuinely listens, taking everything on board before giving clear, considered advice. She has a deep and thorough understanding of the law, applying it carefully while also recognising the nuances and potential loopholes that can make a real difference.
What stands out most is her combination of empathy and strength. She provides excellent guidance, advice, and support throughout, always ensuring I am fully informed and that nothing is ever done without my consent. At the same time, she deals with the other side’s legal team carefully but firmly, addressing every issue with precision and control.
I feel in safe hands — a truly exceptional solicitor and a highly professional, dedicated team.

April 30, 2025
Unprompted review
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Reply from K J Smith Solicitors

Thank you for taking the time to share such thoughtful feedback. We are incredibly pleased to hear about your positive experience with Kulbir and the Ascot team during what we understand is a highly complex and emotional time.

Your comments regarding Kulbir’s calm approach, attentiveness, empathy, and expertise will mean a great deal to her and the wider team. We are delighted that you feel supported, informed, and in safe hands throughout the process.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

KJ Smith family solicitors and…

KJ Smith family solicitors and particularly Eleanor are a wonderful firm and helped me through my divorce step by step. They provided me with help and advice as needed and always replied to any queries or questions I had.
The level of care they provided was also wonderful, Eleanor was sympathetic when I was feeling anxious about the process and helped with communication between both parties relieving any stress from the proceedings.
I can highly recommend them for any family law based help.

April 16, 2026
Unprompted review
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Reply from K J Smith Solicitors

Thank you for your lovely feedback. We are so pleased to hear about your positive experience with Eleanor and the support she provided throughout your divorce.

Your kind words regarding her care, communication, and reassurance during a difficult time will mean a great deal to Eleanor and the wider team.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Great Solicitors Firm Highly Recommend

Evie Smith one of the solicitors was really professional at giving me advice.
She really listened, was empathetic, extremely knowledgable and very professional.
Her advice was hugely helpful and I really would recommend this firm of solicitors.
Thank you .

April 22, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Jude,

Thank you for your kind feedback. We are delighted to hear about your positive experience with Evie and that her advice and support were so helpful to you.

Your comments regarding her professionalism, empathy, and knowledge will mean a great deal to Evie and the team.

Kind regards,
K J Smith Solicitors

Rated 1 out of 5 stars

Dan Norris took money on account and…

Dan Norris took money on account and wasted it chasing a non-existent claim. Prolonging unnecessary correspondence with no facts or evidence to back anything up. Ongoing complaint with Ombudsman and Resolution.

UPDATE - they reply to say they take all concerns seriously but when I made a complaint direct to them, they did nothing about it! Scammers!

April 21, 2026
Unprompted review
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Reply from K J Smith Solicitors

We are sorry to learn of your negative feedback. We take all concerns seriously and are committed to providing a high standard of service. However, we do not believe this individual to be a client of the firm, and the matter is not currently before the Legal Ombudsman. In any event, we are unable to comment further.

Rated 5 out of 5 stars

Initial consultation with Laura

I had an initial consultation with Laura and found her to be very professional, knowledgeable and easy to speak to. She took the time to listen carefully to my situation and provided clear guidance on the next steps. I particularly appreciated her honesty and the way she explained things in a straightforward and realistic manner.

Although it was a short consultation, I felt supported and better informed about my options. She also followed up with helpful information on other solicitors, which I found considerate and useful.
Thank you for your time and assistance.

April 17, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Idara,

Thank you for your thoughtful feedback. We are so pleased to hear about your positive experience with Laura and that you found her advice clear, supportive, and informative.

Your kind comments regarding her professionalism, honesty, and considerate approach will mean a great deal to Laura and the wider team.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Professional legal advice you can rely on.

Mrs Kulbir Rahi at KJS Solicitors helped me navigate through a difficult property dispute with an ex. Her advice was prompt, concise and she kept me calm throughout the process. I highly recommend this firm, especially Mrs Rahi, if I need this type of advice again I know where I am going.

April 5, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Theo,

Thank you for your kind words and for taking the time to share your experience.

We are so pleased to hear that Kulbir was able to support you through what can often be a challenging situation. Providing clear, timely advice while offering reassurance is something we pride ourselves on, so it is wonderful to know this made a difference to you.

Your recommendation means a great deal to us, and we are grateful for your trust. Should you ever need assistance in the future, we will be here to help.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

First will

I wanted a local lawyer to write my first Will, and K J Smith were recommended. My daughter and I dealt with Johanna Jones and Sophie Turrell who were both very helpful, clear and concise. They were also patient with our many questions! An excellent and personable service, highly recommended.

March 17, 2026
Unprompted review
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Reply from K J Smith Solicitors

Thank you for your kind review. We’re so pleased to hear that Johanna and Sophie were able to support you and your daughter with clarity, patience and a personable approach throughout the process.

We’re delighted you had such a positive experience and truly appreciate your recommendation.

Kind regards,
KJS Solicitors

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Antonia Clarke on my cohabitation agreement. She was incredibly attentive throughout the entire process, always taking the time to explain things clearly and ensure I felt confident in every decision.

What really stood out was her empathy and ability to truly listen. She made me feel heard and understood at every stage, which made a potentially stressful situation feel much more manageable and supported.

Her level of experience was evident throughout. she handled negotiations smoothly, and guided everything with professionalism and care. I always felt that my interests were being properly protected.

She was also very efficient and thorough, getting everything done to a high standard.

I would highly recommend Antonia to anyone needing a knowledgeable, reliable, and genuinely supportive family lawyer.

March 23, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Aayesha,

Thank you for your wonderful review. We’re delighted to hear that Antonia was able to support you with such care, clarity and professionalism, and that you felt confident and well looked after throughout the process.

Wishing you all the very best for the future.

Kind regards,
KJS Solicitors

Rated 5 out of 5 stars

A great team based in Oxford

I just want to say a big thank you to Sofie Corbin and Hannah Bhatti for all of their help and hard work during what can only be described as an extremely stressful and traumatic time. They gave me the confidence to be able to cope with an entire day attending court in London.
Both Sofie and Hannah provided not only fantastic professional support and knowledge from their areas of expertise, they also really looked after me and the client care was second to none.
I highly recommend this team to anyone going through a divorce.

March 12, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Jo,

Thank you for your wonderful review. We’re delighted to hear that Antonia was able to support you with such care, clarity and professionalism, and that you felt confident and well looked after throughout the process.

Wishing you all the very best for the future.

Kind regards,
KJS Solicitors

Rated 5 out of 5 stars

Easy to talk to and good advice

I would highly recommend K J Smith Solicitors.
Rachelle gave me excellent advice and guidance about the probate process, and I found her very easy to talk to. She and Lauren completed the work very efficiently and within the required time frame. It was always easy to get in touch and I was given updates at every point.
It was a pleasure to meet Rachelle and Lauren and I would like to thank them for their help.

March 2, 2026
Unprompted review
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Reply from K J Smith Solicitors

Thank you for your kind review.

We are delighted to hear that Rachelle was able to provide clear advice and guidance throughout the probate process, and that both she and Lauren made the experience smooth and efficient for you. It is especially pleasing to know you felt well informed and able to stay in touch at every stage.

Your kind words and recommendation mean a great deal to us, and we will be sure to pass your thanks on to Rachelle and Lauren.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

KJS dealt with my divorce and as…

KJS dealt with my divorce and as stressful as it was Aaron in particular made it as painless as it could have ever been
I would strongly recommend them for any divorce related matters.
Service was great and prompt.

March 23, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Gary,

Thank you for your kind review.

We are pleased to hear that Aaron was able to support you through what can be a very stressful process and help make it as smooth as possible. His approachable and efficient manner is something we truly value.

We really appreciate your recommendation and are glad you found the service both prompt and supportive.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Professional and Compassionate Support

Sophie was a great help during what was a difficult and emotional process. She remained professional, supportive, and clear in her communication throughout, which made everything feel much more manageable. I really appreciated her guidance and would recommend her to others.

February 10, 2026
Unprompted review
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Reply from K J Smith Solicitors

Thank you for your kind review.

We are so pleased to hear that Sophie was able to support you during what sounds like a difficult and emotional time. Her professionalism, clarity and supportive approach are qualities we truly value, and it is great to know they made the process feel more manageable for you.

Your recommendation is greatly appreciated.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Jasmin Ingram 10/10

Jasmin Ingram has enabled me to work through a complex and challenging situation, feeling supported throughout the process. Her professionalism, reliability, transparency and understanding deserve a 10/10. I highly recommend her services.

March 18, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Janine,

Thank you for your thoughtful review.

We are delighted to hear how supported you felt throughout what sounds like a complex and challenging situation. Jasmin will be especially pleased to know that her professionalism, reliability, transparency and understanding made such a positive impact.

Your recommendation means a great deal to us and reflects the standards we strive to uphold across the firm.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Ms. Kulbir Rahi @ Ascot office

Ms. Kulbir Rahi, Head of Ascot and Richmond, is a very experienced and patient professional combining deep expertise with empathy, ensuring clients feel supported, understood, and safe to navigate difficult times in their life.

December 10, 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Vivek

Thank you very much for taking the time to leave your review.

We are delighted to hear that you had such a positive experience with Kulbir and that her expertise, patience and empathy helped you feel supported during a difficult time. Ensuring our clients feel understood and safe throughout the process is extremely important to us.

Your kind feedback means a great deal to the team.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Anabel Ellice Has supported me…

Anabel Ellice Has supported me throughout my recent divorce and financial agreements. She has been amazing helping me through one of the most challenging and upsetting times of my life. She helped me navigate what was beyond my own knowledge .
Not only did she support me with her knowledge of the law but most importantly on a personal level. She showed a genuine care and concern for my personal circumstances and I honestly couldn’t have wished for a better solicitor to be by my side.
Thankyou Anabel

February 1, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Kirsty,

Thank you very much for your kind review.

We are so pleased to hear that Anabel was able to support you through such a challenging time, both professionally and personally. Providing clear guidance alongside genuine care and understanding is incredibly important to us, and your words will mean a great deal to her.

We wish you all the very best for the future and thank you again for placing your trust in us.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

I honestly cannot begin to express my…

I honestly cannot begin to express my gratitude enough for the teams kindness , expertise and support through quite frankly one of the most emotional taxing times ive ever experienced. They were not only able to support me during my divorce however were able to place me the hands of trustful umbrella colleagues that could represent me under time pressure circumstances.

If you are going through simular experiences I cannot recommend these solicitors enough! You will be in very safe, highly experienced empathetic hands.

Special thanks to Rahi Kulbir and Karen O'Hara you are wonderful beyond words.

February 24, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Annalises,

We are truly grateful for your kind words about Kulbir and Karen. Supporting clients through emotionally challenging times with expertise, care and reassurance is at the heart of what we do, and it means a great deal to know you felt in safe and empathetic hands throughout.

We wish you all the very best moving forward and thank you again for your trust in us.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Working with Eva at K J Smith…

Working with Eva at K J Smith Solicitors was one of the most important decisions I made during the hardest chapter of my life.

My divorce wasn’t just paperwork. It came after years of emotional strain, complex family circumstances, financial uncertainty, and a decade of crisis after crisis. By the time I walked into that first consultation, I wasn’t just navigating a separation — I was exhausted, overwhelmed, and carrying far more than most people could see.

Eva was exceptional.

Professionally, she was calm, clear, and incredibly knowledgeable. She explained everything in a way that made me feel informed rather than intimidated. She was strategic when needed, firm when appropriate, and always focused on securing a fair and sensible outcome for me and my children.

But what truly sets Eva apart is how she shows up as a human being.

Divorce is deeply emotional, even when you know it’s the right decision. Eva understood that. She didn’t just handle the legal process — she supported me through it. She listened. She reassured. She steadied me when things felt overwhelming. She never dismissed the emotional weight of what I was carrying, but equally never let me spiral.

At a time when my confidence had been worn down and I was rebuilding my life from the ground up, she treated me with respect, strength, and compassion. I felt safe in her hands — legally and personally.

Because of Eva, I didn’t just finalise a divorce. I stepped into a new chapter with clarity, security, and dignity.

I will always be grateful for her professionalism, her integrity, and the way she supported me not just as a client, but as a woman finding her feet again.

I would recommend her without hesitation.

May 30, 2025
Unprompted review
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Reply from K J Smith Solicitors

Dear Hannah,

Thank you for taking the time to share such a heartfelt review.

We are truly grateful for your kind words about Eva. Supporting clients through deeply personal and challenging times with both professionalism and compassion is at the core of what we do, and it means a great deal to know you felt safe, supported and empowered throughout the process.

We wish you every happiness and strength as you continue this new chapter.

Kind regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Outstanding Practice & Professionals

Absolutely fantastic support and advocacy from Nina, Eva and Jessica (Barrister) in respect of Children's matter.  Their approach is relational, caring and empathic as well as their knowledge on the law and the most up to date changes. I will always return to the Guilford Practice for their legal expertise.  Thank you ladies - keep doing what you do best.

February 19, 2026
Unprompted review
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Reply from K J Smith Solicitors

Dear Jaques,

Thank you very much for your kind review.

We are delighted to hear that you felt so well supported by Nina and Eva. Providing caring, relational and empathetic guidance, alongside clear and up to date legal advice, is something we are very proud of.

Your continued trust in our Guildford office means a great deal to us.

Kind regards,
K J Smith Solicitors

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