Banner for K J Smith Solicitors

K J Smith Solicitors Reviews 166

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, approachable, and professional demeanor, highlighting their expertise and genuine care. Many people reported excellent service, noting that the company's team provided clear, understandable advice and kept them informed throughout their legal processes. The customer service is frequently described as exceptional, with reviewers appreciating the quick response times and the personalized, empathetic approach. However, some people were dissatisfied with the initial screening process, mentioning that their specific issue could not be handled, causing unnecessary delays. A few other people also felt that the solicitor seemed more focused on the other party's potential outcome and did not take sufficient notes during consultations, leading to a less than satisfactory experience.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, empathy, and helpfulness.... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism, helpfulness, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting the helpfulness, empathy,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the prompt and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly can’t thank Kate Evans (Oxford office) enough for all her help during my divorce settlement. She’s been supportive, approachable, and always kept me up to date with what was happening. Know... See more

Company replied

Rated 5 out of 5 stars

K.J.Smith Solicitors. Lovely receptionist, fabulous assistance and welcome by a wonderful gentleman and I was blessed with a very professional lady solicitor whom was amazing, helpful and a pure... See more

Company replied

Rated 5 out of 5 stars

I just want to say a big thank you to Sofie Corbin and Hannah Bhatti for all of their help and hard work during what can only be described as an extremely stressful and traumatic time. They gave me... See more

Company replied

Rated 5 out of 5 stars

When my relative died intestate there were very many problems involved in sorting out the estate. The solicitor I was assigned by KJ Smith Solicitors, Rachelle Moore, could not have been more knowled... See more

Company replied


Company details

  1. Divorce Lawyer

Written by the company

K J Smith Solicitors are specialist family and divorce solicitors who can provide you with support and guidance for issues involving; Divorce and Family Law, Wills, Trusts and Probate, Powers of Attorney and Deputyship Applications. We provide expert advice within an ecosystem of care. Divorce can be stressful and we are here to make things easier, we specialise in family breakdown and bereavement. Through understanding and prompt action, our family solicitors aim to provide practical solutions to help you resolve any family matters as quickly and as amicably as possible.


Contact info

Free 45 minute consultation

A no obligation appointment with an expert family solicitor.

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I saw Anna Ferro for a free 45 minute…

I saw Anna Ferro for a free 45 minute consultation, Anna covered all the points I had raised and gave helpful advise on how to proceed.

August 22, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Thank you for taking the time to leave your feedback. We are so pleased to hear that Anna was able to answer your questions clearly and provide helpful guidance during your consultation. We are glad you left the meeting feeling supported and informed.

Kind regards,
KJS Solicitors

Rated 5 out of 5 stars

strategic, confident legal representation with kindness and patience

I've been supported by Chris Sutton and Eleanor Tanner. I cannot recommend them highly enough. Exceptional knowledge but also genuine compassion and understanding during what was an incredibly difficult time for me and my family. I always felt that my best interests, and those of my children, were their top priority. They were committed, responsive, and reliable, and got us the best positive outcome.

August 26, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Thank you for sharing such thoughtful feedback. We are delighted to hear how much you valued the support from Chris and Eleanor. Your comments about their knowledge, compassion, and commitment mean a great deal to us, and we are so pleased they were able to guide you through such an important time with care and confidence.

Kind regards,
KJS Solicitors

Rated 5 out of 5 stars

“Outstanding Divorce Support from Mr Derek Parsons”

can’t thank Mr Derek Parsons enough for his support during my divorce. From the very beginning, he was professional, understanding, and patient, guiding me through every step with clarity and compassion. He explained my options in plain language, kept me updated at all times, and always made me feel my case truly mattered. Thanks to his expertise, what could have been an overwhelming and stressful process was handled smoothly and fairly. I highly recommend Mr Parsons to anyone who needs a solicitor they can trust.

July 10, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Jawad,

Thank you for this wonderful review of your experience with Derek, he is one of our very best and we are so grateful to have him part of the team! Thank you for choosing us & we wish you every success going forward.

Rated 5 out of 5 stars

Offered an in depth service.

Offered an in depth service.
Communication was on point,
I felt supported, heard, fully informed and guided to make some tough decisions, without any pressure.
Sunny went above and beyond to make sure I got a good outcome.

August 6, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Kim,

Thank you so much for this kind review. We are incredibly proud of Sunny and the St Albans team. Thank you for taking the time to share this feedback and for choosing K J Smith Solicitors

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Helped with my case at every step

August 4, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Anas,

Thank you so much for this lovely feedback, we are so glad to read of your experience with us.

Thank you for choosing K J Smith Solicitors.

Rated 5 out of 5 stars

Legends! In stressful times you need a…

In stressful times you need a knowledgeable team you can rely on. Legends!

July 22, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Eduardo

We appreciate your lovely feedback. We are so glad to read about your positive experience with us.

Thank you for choosing K J Smith Solicitors.

Rated 5 out of 5 stars

Divorce.

My lawyer Kulbir explained everything clearly and made sure I understood the process. Great Divorce lawyer would recommend Kulbir

July 10, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Navin,

Thank you so much for this kind review. We are incredibly proud of Kulbir and her Ascot team. Thank you for taking the time to share this feedback and for choosing K J Smith Solicitors.

Rated 5 out of 5 stars

OUTSTANDING Service- professional, patient and kind solicitors

KJS solicitors have handled the probate and trust for me following a deeply personal loss. I couldn't have asked for a more supportive and professional team. Elizabeth Head who is the senior solicitor and Saira Syed, the trainee solicitor have been kind, patient and accommodating in explaining the complex legal processes involved. They communicated with me with clarity and compassion. Thank you so much Li and Saira.

June 30, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Thank you so much for this lovely review Lanie, we are so grateful for you taking the time to share this positive feedback of Liz and Saira in the Private Client team.

Rated 5 out of 5 stars

Successful Consent & Financial Order by Anabel Ellice

Navigating a divorce is undoubtedly one of life's most challenging experiences, especially when it involves complex financial matters. I am incredibly fortunate and immensely grateful to have had Anabel Ellice from K J Smith Solicitors by my side throughout this journey. Her expertise, dedication, and unwavering support transformed what could have been an overwhelming ordeal into a remarkably smooth and successful process.

From our very first consultation (which was free), Anabel demonstrated a profound understanding of family law, particularly concerning my request for a Consent and Financial Order (D81). They listened attentively, explained every step with clarity and patience, and meticulously outlined all potential scenarios. This transparency immediately put me at ease, building a foundation of trust that proved invaluable.

The successful outcome of the Consent and Financial Order was beyond my expectations, a testament to their unwavering commitment to achieving the best possible result for their clients.

Beyond their legal prowess, Anabel's empathetic and compassionate approach made a significant difference. They provided not just legal advice, but also much-needed emotional reassurance during a difficult time. I always felt heard, respected, and genuinely cared for.

I strongly recommend Anabel Ellice at K J Smith Solicitors. If you are seeking a divorce solicitor who combines unparalleled legal expertise with genuine compassion, who will fight tirelessly for your best interests, and who delivers truly successful outcomes on intricate matters like Consent and Financial Orders, look no further. Anabel Ellice is an absolute professional and an exceptional advocate. To top it off, a really nice person behind it all. Well done Anabel.

Thanks,
Tim :-)

June 1, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Tim,

Thank you for this incredible review of our services and your positive experience with Anabel Ellice! She goes above and beyond for her clients and applies empathy and integrity at every turn. We are grateful to have her part of the Guildford team. Thank you so much for choosing K J Smith Solicitors.

Rated 5 out of 5 stars

My relative died without a will

When my relative died intestate there were very many problems involved in sorting out the estate. The solicitor I was assigned by KJ Smith Solicitors, Rachelle Moore, could not have been more knowledgeable and helpful. With her professional yet friendly guidance what could have been a difficult situation was made much more bearable. At each step I was kept informed in plain English, her advice was really helpful and any questions I had were clearly answered.
I am very pleased with the services of Rachelle Moore

June 20, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Bob,

Thank you so very much for these kind words in review of your service with our Private Client department. Rachelle is truly incredible; she goes above and beyond for each of her clients. We are so grateful to have her part of the KJS team!

Rated 4 out of 5 stars

Professional and organised

Very professionally presented and informative. Understood my concerns and questions were answered effectively

June 6, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Thank you very much for your kind review Patrick, thank you for taking the time to leave this feedback and for choosing KJS!

Rated 5 out of 5 stars

Very professional and polite

Very professional and polite. Answered all my questions excellently.

June 5, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Thank you for your review Adam, we are so glad to hear that you received the support needed. Thank you for choosing K J Smith Solicitors. Should you need anything further, please let us know :)

Rated 5 out of 5 stars

Eleanor Towsey is great

I wanted to take a moment to thank Eleanor Towsey for the outstanding kindness and professionalism she has shown me during an incredibly challenging time. From the very beginning, Eleanor has been patient, knowledgeable, and compassionate—qualities that have made a real difference throughout this process. She always took the time to listen, explain things clearly, and guide me with care and understanding. I am and will always be deeply grateful for her support, and I would not hesitate to highly recommend her to anyone in need of expert legal advice delivered with genuine empathy.

May 14, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Thank you so much for taking the time to share this wonderful feedback, Eleanor is truly incredible in all that she does. She goes above and beyond for her clients and her team ! ⭐

Thank you for choosing K J Smith Solicitors.

Rated 5 out of 5 stars

Advice about separation

Met with Anna recently to to obtain advice about child and financial agreements during a separation, she was fantastic and really understanding. The first solicitor to guide me through the process and able to tailor advice to my circumstances. KJ Smith were recommended to me by a friend and I would definitely forward that recommendation onto others.

May 9, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Hayley,
Thank you for taking the time to leave such a lovely review of your experience with Anna, she is one of our best. We at KJS are delighted to receive your recommendation and are so pleased to hear how understood and supported you felt.
We wish you every success in the future.
Kindest regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Harpreet was really helpful and handled…

Harpreet was really helpful and handled our meeting sensitively and with clear information and instruction on what would happen next.

April 2, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Leila,
Thank you for taking the time to leave a lovely review of your experience with Harpreet. We at KJS are delighted to hear how supported you felt.
Kindest regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Kulbir Rahi offered direct, professional and insightful advice

I had the pleasure of working with Kulbir Rahi for legal advice regarding a Specific Issue Order and a Child Arrangement Order, where I was the respondent. Kulbir provided clear, tailored guidance that was specific to my situation, and her advice was always direct, insightful, and grounded in experience.

She was incredibly responsive and thorough—quick to understand the details of my case and provide practical, fact-based advice. What really stood out was her ability to pick up on nuances that aren’t always black and white. Her understanding of the finer points, often hidden between the lines, made a huge difference.

Communication with her was always smooth and professional, and I felt very supported throughout the process. I would highly recommend Kulbir Rahi to anyone needing expert legal support.

April 17, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Namita,
Thank you for taking the time to leave such a lovely review of your experience with Kulbir Rahi. We at KJS are delighted to hear how supported, guided and empowered you felt throughout and we wish you every success in the future.
Kindest regards,
K J Smith Solicitors

Rated 5 out of 5 stars

K J Smith provided me with support for…

K J Smith provided me with support for my divorce application which was tailored to my needs.
This has helped me to progress my divorce process speedily and with the knowledge that I am taking the right steps.
I have found this extremely helpful.

May 1, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Mike,
Thank you for taking the time to leave such a lovely review of your experience with K J Smith Solicitors. We at KJS are delighted to hear how supported and guided you felt. We wish you every success in the future.
Kindest regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Friendly and helpful.

Friendly and helpful.
We dealt with Elizabeth Head and Nina Paul, they are always responsive and answered our questions patiently.
Very professional and definitely recommend them.

April 10, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Siew,

Thank you for taking the time to leave such a lovely review of your experience with Elizabeth and Nina. We at KJS are delighted to hear how supported and well-informed you felt throughout and wish you every success in the future.

Kindest regards,
K J Smith Solicitors

Rated 5 out of 5 stars

Top advice for the win!

Laura helped me put an end to a ridiculous financial order legal case.
It should’ve been straight forward but my ex thew obstacle after obstacle.
It was an expensive endeavour, but I got the result required and I can move on with my life after almost 6 years of my ex hanging over me.
The approach taken was a belt and braces approach. Given the nature of the barriers placed by my ex, this was necessary. The barristers appointed and recommended were excellent too!
Communication was clear, and they were always available. I would thoroughly recommend!

April 22, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Martin,

Thank you for taking the time to leave such a wonderful and heartfelt review of your experience with Laura. We at KJS are delighted to hear how supported your felt throughout and we wish you every success in the future.

Kindest regards,
K J Smith Solicitors

Rated 5 out of 5 stars

2 1/2 yr divorce

I endured a 2 1/2 yr divorce against an aggressive opposition. I used KJ Smith, Kulbir and her team (Daisy and Karen) have been amazing. They have always been supportive and helped me navigate the process. Their choice of Barrister was excellent. Highly recommend. The outcome was good considering what we were up against.

April 24, 2025
Unprompted review
K J Smith Solicitors logo

Reply from K J Smith Solicitors

Dear Neil,

Thank you so much for this heartfelt review. The Ascot team are truly incredible, we are so proud of everything that they do for their clients and as a team. Thank you for choosing KJ Smith solicitors, Neil.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look