Klyra Reviews 

Never received any products and have been charged twice for product I did not receive. Can you get anyone to answer the phone or return my email.

I paid for 2 locks and an alarm before Christmas. The parcel was tracked to Yodel, who have since admitted they have lost it. Despite phone calls and emails to and from Yodel confirming that the package has been lost Klyra maintain they cannot refund or resend the package. I feel gaslighted and have no way of getting my money back or the products.

This company is a scam. Do not trust them. You can find the product you are looking for for half the price and twice the quality.

Received one lock broken and the second one will not lock at all.Have been e-mailing klyra trying to resolve. I want to return both locks and get a refund. All I get is the run-around. There is no physical address to return these locks to. $135.00 gone!

This store is a scam selling cheap imitation products at expensive prices. Don’t buy from this store!! Bought cycling gloves for $45. Unwearable, unbranded. Tight fingers, loose hand padding. Extremely poor quality. Cannot wear these
They say they have 60 day full refund but insist you pay your own return shipping to China and you then don’t receive a refund and product ends up back in your own letterbox
Complete rubbish, don’t use!!

Purchased these locks at the impression they was titan pro locks but instead was sent cheap Chinese copies absolute rubbish they cost £100 buy one get one free but you can buy the locks I received cost less than half what I paid when I complained they said I had to pay to send back to china

Absolute rubbish. I had this installed for just one week and my bike was stolen. The theft was caught on camera and it took the thief less than two minutes to break in. This lock is completely misleading and offers no real security. Do not waste your money.

This company is fraudulent and a scam. After ordering a “TitanGuard Pro” bike lock and “SonicQ” bike alarm, I received a smashed package from a drop shipping company with a generic “Sende” bike lock in a cheap box and a generic bike alarm in a flimsy box. Further investigation shows that Sende is a Chinese company and their locks sell for $10-30, not the $125 Klyra is selling them for. Their website also shows seals boasting they are in “Men’s Health 2025 Outdoor Awards” this is FALSE!!! It also claims to be featured in “Cycling Weekly 2021” (also FALSE!). Website claims it’s the “#1 rated bike lock of 2025” (a quick internet search reveals they are a hoax). They claim to be a “trademarked” product (again- FALSE). There are even images on their website of locks that say “West Biking”. All of their false advertising is actually illegal under both state and federal law. When “customer service” is contacted (only available though email) they gaslight you and insist their product is genuine and that you must be delusional.

Instead of receiving the Titan Guard Pro that I ordered for $125, I received a cheap Pagoda folding lock Model SDZ01 made by SENDE that you can buy on Alibaba for $19. Klyra appears to be a SCAM.

Ordered 2 locks and an alarm on the 30NOV. Took forever to ship. Missed Christmas deadline. Now lost by courier and Klyra don't want to know and refusing a refund. STAY CLEAR OF THESE SCAMMERS.

Amazing quality locks. I ride a $3,000 ebike that I use for commuting and I never forget to have it on me thanks to its compact design and included mount. It seems super protective. So far after 8 months of using it, there has been scuffs on it because of someone trying to steal it, but it held up strong. Highly recommend investing in one of these.

Klyra sent a faulty product and refused to replace it.

Bike lock that was $120 and highly rated on internet reviews. Came in a smashed, paperboard box thru Canadian customs. Ordered nov 26, received Dec 8. Branded "Sende", not Klyra. Feels like plastic. We want to return. Refundable if recd in China warehouse after customer pd shipping. Estimated at $20 to $60. Internet search now indicates it's $40 at Walmart. If we keep it, they offer 20% refund of purchase $. Feels like a scam, right?

Looking for a heavy-duty bike lock for an electric scooter. Paid $122 dollars for the "Titanguard Pro" folding lock. Received a Sende SDZ13 lock instead. No Klyra or Titanguard Pro branding anywhere on the product or box.

Nothing received. They have given me a RoyalMail tracking number but haven't given the item to RM.

Think this may be a claim to PayPal.