Knight Richardson Reviews 

636
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, approachable, and always ready to answer any questions promptly. Consumers note that the overall service is smooth, highly efficient, and makes property purchases feel much less stressful from start to finish. People mentioned that communication was clear, ensuring they remained fully informed throughout every single step of the process. Some reviewers were not happy with the service, mentioning slow communication, poor responses, and unexpected delays during their property transactions. A few individuals also shared frustration about having to constantly chase for updates and experiencing difficulties when trying to get timely assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as highly professional,... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and proactive support throughout... See more

Response time

Customers consistently note positive experiences with response_time, highlighting quick answers to emails and... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable, punctual, and... See more

User experience

People report positive experiences with user_experience, highlighting knowledgeable and reassuring support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best experience with solicitors ever!! Our solicitor Millie was incredible! We didn’t start with her for our case but we’re so glad that it was transferred to her. With 2 failed sales and... See more

Rated 5 out of 5 stars

We were helped by Kirsti and Greg in the sale of our house in South East London and purchase of our new home in Kent. We were provided with an excellent service and couldn't have wished for more profe... See more

Rated 5 out of 5 stars

Charlotte, Megan and the rest of the team were superb for both the sale of our existing property and the purchase of the new one. They kept us up to date with significant events and all deadlines we... See more

Rated 5 out of 5 stars

I don’t have enough words to thank Adam, Carys, Nathan and the whole team at Knight Richardson for their incredible work and dedication to our case. As first-time buyers, we felt completely supported... See more


Company details

  1. Conveyancer
  2. Real Estate Attorney

Written by the company

It is appreciated that each client has different needs in every transaction. Our service is tailor made to cater for a wide range of clients. At no stage will we adopt a “one match fits all” approach. Our systems and modern practices make us a market leader in the industry. Technology and constant development is paramount to our business objectives without compromising the traditional and compliance aspects of the profession. Our core values place the foundations of a successful business on the premise of building strong relationships. We value client retention. If you use of our services, it is our intention to ensure that you use us again should the need arise. This is at the heart of our service. This underpins our core values. We ensure that clients are kept updated throughout the transaction. In addition, we proactively chase all parties to a transaction to ensure that we can deliver on clients expectations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

636 reviews

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4.7

All reviews

(636)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

Super efficient and helpful

Had a really positive experience with Knight Richardson who did the conveyancing for our house sale, and their fee was much less than the solicitors the estate agent recommended. Afra always responded promptly to my emails and queries, and would call to explain things if necessary. She was really efficient, friendly, polite and on the ball. Would definitely use them again.

September 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

Having appointed Knight Richardson to deal with the conveyancing on our house sale, and had a brilliant experience, had absolutely no hesitation in instructing for our house purchase as well. Every stage of the process was effectively and efficiently handled; excellent communication - calm, clear and thoughtful explanations given; a smooth and professional service. Joe and Kristian handled our transaction - both an absolute pleasure to work with. Thank you.

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Greatest service

We recently used Knight Richardson for the purchase of our new home, and we couldn’t be happier with the service received. All the members of their team were incredibly professional, responsive, and thorough throughout the process. They kept us updated at every stage, answered all our questions promptly, and made what could have been a stressful process feel smooth and manageable. We truly felt in safe hands. I would highly recommend Knight Richardson to anyone looking for reliable and friendly solicitors. Thank you again for all your help!

August 28, 2025
Rated 5 out of 5 stars

Megan and Charlotte

I had Megan and Charlotte, honestly the best service received. Buying a house isn’t easy there’s always an ounce of stress somewhere but these ladies top tier. Even the whole team if I needed something they was there to help. Many thanks guys and thank you for all your help!!

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

We couldn’t recommend Knight Richardson enough. A special thank you to Hasan Ali, who made the whole process feel effortless. We were kept informed at every stage with clear, regular communication and it genuinely felt like pretty much everything was just taken care of for us. The entire experience was smooth, straightforward and easy to follow. Thank you Hasan!

August 28, 2025
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Rated 1 out of 5 stars

First Time Buyers AVOID

I would avoid Knight Richardson if you can. They are slow, uncommunicative and rude. Never having the time to explain to a first time buyer what is happening. Exclusively relied on me to call for updates. Withheld important information for weeks for no apparent reason.
Including them making a mistake which put our completion date back.
If I could be bothered my review could take me hours to write the amount of grief and annoyance they not only did nothing to help with but actively caused.

April 13, 2025
Unprompted review
Rated 5 out of 5 stars

Property Purchase

Charlotte, Megan and the rest of the team were superb for both the sale of our existing property and the purchase of the new one. They kept us up to date with significant events and all deadlines were achieved. The online portal made the uploading of information very user friendly.

We wouldn't hesitate to use them again or recommend them to family and friends.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Afra Khan was absolutely amazing

Afra Khan was absolutely amazing. We had a very difficult buyer and she dealt with them professionally and skillfully to complete our transaction successfully. Great communication and all other mmebers of the team were prompt and helpful, as has also been our previous experiences of Knight Richardson.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Kirsti was great!

Kirsti was great and made the sale of our property nice and smooth. What was reassuring was that whenever I called Knight Richardson I was able to speak to someone and even if Kirsti could not speak at that time, she always got back to me in a timely manner - this has not always been the case with previous solicitors. I had a different solicitor for my onwards purchase (special circumstance) but Kirsti ensured there was no issue on completion date. Thanks!

August 6, 2025
Unprompted review
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Rated 5 out of 5 stars

I can’t thank the team enough but…

I can’t thank the team enough but especially Nimaat.
I didn’t have to chase once always let me know when I needed to know something. Chased me when I forgot and always professional.
Thanks again Nimaat.

August 22, 2025
Unprompted review
Rated 5 out of 5 stars

Knight Richardson

Knight Richardson were very quick and efficient when dealing with my house sale. They helped to make it go through smoothly and were excellent when negotiating with the buyers solicitors on our behalf. Special thanks to Kristian Gill for all his help.

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Great team of people

Great team of people, always communicated well and nothing was too much when I needed answers, would definitely recommend and will be using again.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Nathan Gill was absolutely amazing…

Nathan Gill was absolutely amazing throughout our whole sale and purchase of houses. Our buyers solicitor’s communication was awful but Nathan was incredible throughout and kept us updated along the way. Now we’re in our home just before our baby is due in a week’s time! Thank you so much Nathan.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent remote conveyance

Hasan was excellent as my conveyancer, he was responsive to my queries and pushed the process along when needed. I was initially nervous about using a solicitor that wasn’t local but I needn’t have worried, all was good.

Would highly recommend both Knight Richardson and Hasan in particular.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

We would like to show our thanks to…

We would like to show our thanks to Hassan Ali for the service he provided in the sale and the purchase of our properties . Nothing was ever too much for him in answering our questions and enquiries. He was always polite quick to respond and kept us up to date . I would, and have, recommended him to friends and colleagues. Thank you Hassan

August 14, 2025
Unprompted review
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Rated 5 out of 5 stars

Joe and his team handled our sale and…

Joe and his team handled our sale and purchase very efficiently! They were always available to take a call and email responses were quick. We found their fees to be very reasonable as well. We would recommend them to anyone

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with the professional support

Great experience with the solicitors. Their responsibility, attention to details, sticking to the deadlines made our case run as smooth as possible. Millie provided us with amazing service, always kept in touch, explained details and responded to our enquiries. Highly recommend!

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

I used Knight Richardson as my…

I used Knight Richardson as my conveyancer on a shared ownership property.
From the start I know I had made a good choice. Very quick to respond to any enquiries I had, always on hand if I needed advice.
Nimaat in particular was excellent. A credit to your team. She was very professional both with myself and my parents who were gifing me some money. They had questions of their own and she was most accommodating with them. Thank you all for a job well done. I’m currently sitting in my new home, questioning life’s choices. I didn’t realise I’d need to paint quite so much😩. Ah well.
Thank you team KR. excellent.

August 8, 2025
Unprompted review

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