Knight Richardson Reviews 

639
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely professional, approachable, and always ready to answer any questions promptly. Consumers note that the overall service is smooth, highly efficient, and makes property purchases feel much less stressful from start to finish. People mentioned that communication was clear, ensuring they remained fully informed throughout every single step of the process. Some reviewers were not happy with the service, mentioning slow communication, poor responses, and unexpected delays during their property transactions. A few individuals also shared frustration about having to constantly chase for updates and experiencing difficulties when trying to get timely assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as highly professional,... See more

Service

Consumers find service to be positive, highlighting professional, efficient, and proactive support throughout... See more

Response time

Customers consistently note positive experiences with response_time, highlighting quick answers to emails and... See more

Customer service

Users describe positive interactions with customer service, highlighting knowledgeable, punctual, and... See more

User experience

People report positive experiences with user_experience, highlighting knowledgeable and reassuring support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best experience with solicitors ever!! Our solicitor Millie was incredible! We didn’t start with her for our case but we’re so glad that it was transferred to her. With 2 failed sales and... See more

Rated 5 out of 5 stars

We were helped by Kirsti and Greg in the sale of our house in South East London and purchase of our new home in Kent. We were provided with an excellent service and couldn't have wished for more profe... See more

Rated 5 out of 5 stars

Charlotte, Megan and the rest of the team were superb for both the sale of our existing property and the purchase of the new one. They kept us up to date with significant events and all deadlines we... See more

Rated 5 out of 5 stars

I don’t have enough words to thank Adam, Carys, Nathan and the whole team at Knight Richardson for their incredible work and dedication to our case. As first-time buyers, we felt completely supported... See more


Company details

  1. Conveyancer
  2. Real Estate Attorney

Written by the company

It is appreciated that each client has different needs in every transaction. Our service is tailor made to cater for a wide range of clients. At no stage will we adopt a “one match fits all” approach. Our systems and modern practices make us a market leader in the industry. Technology and constant development is paramount to our business objectives without compromising the traditional and compliance aspects of the profession. Our core values place the foundations of a successful business on the premise of building strong relationships. We value client retention. If you use of our services, it is our intention to ensure that you use us again should the need arise. This is at the heart of our service. This underpins our core values. We ensure that clients are kept updated throughout the transaction. In addition, we proactively chase all parties to a transaction to ensure that we can deliver on clients expectations.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

639 reviews

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No recent history of asking for reviews

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Replied to 42% of negative reviews

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4.7

All reviews

(639)

127 reviews in the last 12 months

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Rated 5 out of 5 stars

Joe and his team handled our sale and…

Joe and his team handled our sale and purchase very efficiently! They were always available to take a call and email responses were quick. We found their fees to be very reasonable as well. We would recommend them to anyone

July 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience with the professional support

Great experience with the solicitors. Their responsibility, attention to details, sticking to the deadlines made our case run as smooth as possible. Millie provided us with amazing service, always kept in touch, explained details and responded to our enquiries. Highly recommend!

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

I used Knight Richardson as my…

I used Knight Richardson as my conveyancer on a shared ownership property.
From the start I know I had made a good choice. Very quick to respond to any enquiries I had, always on hand if I needed advice.
Nimaat in particular was excellent. A credit to your team. She was very professional both with myself and my parents who were gifing me some money. They had questions of their own and she was most accommodating with them. Thank you all for a job well done. I’m currently sitting in my new home, questioning life’s choices. I didn’t realise I’d need to paint quite so much😩. Ah well.
Thank you team KR. excellent.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

We just completed and moved into our…

We just completed and moved into our new flat. Many thanks to the team at Knight Richardson for managing our case.

The online platforms took a bit of time to get setup and sent a lot of notifications, but it gave a clear outline of the steps as they were ticked off one by one.

We are very happy with our purchase and Knight Richardson negotiated well for us. Their expertise meant lots of things were covered that we did not know about.
Many thanks!

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Seb @ Knight Richardson

I would like to thank Seb for his great customer service so far. He very quickly produced an affordable and competitively priced quotation for me. He even booked the searches the same evening for the property for me. I look forward to the remainder of the process with Seb and Adam, and will come back to this review once completion of the process has finalised.

August 5, 2025
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Rated 5 out of 5 stars

I’ve just completed on a sale of a…

I’ve just completed on a sale of a house, transferring it to my company. Isaac, Nimaat and team have been exceptional!!! Through endless issues with the mortgage company’s solicitors, Knight Richardson have pushed back and got everything through in a timely manner with no need to chase. Wouldn’t trust any other solicitors and now using them again for my new build purchase. Top work!

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Greg and kirsti have been fantastic.

Greg and kirsti have been fantastic.
Kirsti helped talk me through any queries on my sale and the best way to write a response to each thing, as well as giving me solid advice with saved me a lot of money.
Greg was on the ball with my paperwork, checking everything promptly and making sure the team were chasing to keep the process smooth and seem less.
This is my 5th purchase and 4th sale, wouldn’t hesitate at all to reccomend this company over any others

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

First class service
We had a first class service from Kirsti and all of the team. They were professional, efficient and proactive when dealing with our sale. All queries were dealt with promptly and we were kept fully informed throughout the process. All staff were a pleasure to deal with and we always felt that they were in control. A massive thank you for making the whole process as stress free as possible. We cannot recommend Knight Richardson highly enough and will be using them again for our next move.

March 14, 2025
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Rated 5 out of 5 stars

5 stars

I used Knight Richardson for buying and selling our house.
We had the pleasure of dealing with Greg, Nathan and Megan.
They were all a great help from start to finish and always happy to help with any questions I had (which was a lot!)
Got us in quickly and smoothly as we were in a rush to move before the stamp duty changed.
Great service!

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Customer Service

⭐⭐⭐⭐⭐
I’ve used Knight Richardson Solicitors in Harrogate on more than one occasion and have been thoroughly impressed each time. Both Charlotte and Adam went above and beyond – they were incredibly thorough, professional, and easy to work with.

What really sets them apart is the consistent, personal service – I always had one clear point of contact, which made the whole process much smoother and less stressful. Their team is excellent, responsive, and supportive throughout.

Unlike some firms that charge more but don’t deliver, Knight Richardson offers real value for money without compromising on quality.

I truly cannot recommend this firm enough. They’ve earned my trust and continued business.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

We had a first class service from Adam, Isaac, Seb, Carys and all of the team. They were professional, efficient and proactive when dealing with our sale. All queries were dealt with promptly and we were kept fully informed throughout the process. All staff were a pleasure to deal with and we always felt that they were in control. A massive thank you for making the whole process as stress free as possible. We cannot recommend Knight Richardson highly enough and will be using them again for our next move.

August 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Afra Khan

Afra Khan – Professional, Efficient, and Truly Exceptional!
I had the absolute pleasure of having Afra Khan as my conveyancer during my recent home purchase, and I honestly can’t thank her enough for the incredible service she provided.
Afra went above and beyond to ensure my purchase was completed within just a few days – something I thought was impossible given the usual pace of property transactions. She handled every detail with precision and care, making sure everything moved forward smoothly and without delay.
What really stood out was how Afra managed my expectations so clearly and confidently throughout, keeping me fully informed at every step. She took all the stress off my shoulders – especially when it came to dealing with an extremely difficult estate agent. Her professionalism, calm approach, and expert communication turned a potentially overwhelming situation into a smooth and reassuring experience.
On top of that, Afra’s leadership and management of her team were outstanding. It was clear she had full oversight of the process, coordinated everything seamlessly, and ensured her entire team worked efficiently to meet tight deadlines. Her ability to lead under pressure and deliver results with such a high level of service is truly impressive.
If you’re looking for a conveyancer who is fast, reliable, knowledgeable, and genuinely cares about your experience, I cannot recommend Afra Khan highly enough.
Thank you, Afra – you made a stressful time feel exciting and easy, and I’m so grateful for everything you did.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

The best solicitors

Adam, James and Rachel were amazing on my recent sale and purchase. They were friendly, proactive and they provided brilliant communication throughout the transaction - you can't ask for more.
Massive thanks again for making it a smooth process - would 100% recommend!

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Knight Richardson are one of the best…

Knight Richardson are one of the best conveyance solicitors I have ever had the pleasure of working with. They are quick, efficient, transparent and kept me well informed throughout the process. Nimaat is one of the most dedicated file handlers who always went the extra mile to communicate with me and keep well informed throughout my conveyance. HIGHLY RECOMMENDED!

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost, or it will cost you

Recommended by estate agent and we were told the seller was using them so it would be quick. Instead what we recived:

- paid for searches that weren't started for over a month, asked to pay a second time before solicitor realised his mistake
- were given incorrect information about help to buy isa, corrected 5 months into process
- we're asked multiple times for documents we had already sent
- little to no contact from pitiful excuse of a "solicitor"
- misogynistic language when I called, but always polite to male partner
- additional charges with no explanation
- 4 different invoices of fees
- advised to go see the property the day we were supposed to confirm we were happy to proceed, but we'd been sorting that for a week prior. Could have suggested it at the time, cost us more time.
- threat on day of closing that we had to pay more in legal fees or we couldn't close - which was then denied had been said, but we have it in writing,
- now withholding our stamp duty from HMRC and threatening us with interest or charges?

Absolute con artists. I hope the estate agents are happy with their kick back because these solicitors have cost us nothing but delays and problems for a property with no chain, that could have been resolved in 2 months, but took over 7. Avoid them, or it will cost you time, money and stress.

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

We had amazing service from knight Richardson

We had amazing service from knight Richardson they always kept us up to date with regards of the case always prompt and quick to reply to our emails I would highly recommend anyone who want to deal with Knight Richardson. I would like to take this opportunity to thank them again for the excellent service that they provided for us.

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Nathan my family moved into our dream home!

Amazing service from Nathan Gill! Honestly couldn't fault Nathan and his team. Always available to answer questions and never longer than a couple of hours to get a response. From instruction to completion our sale and purchase was very quick. Would 100% use Knight Richardson and Nathan to help with our next move.

July 23, 2025
Unprompted review

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