Knightsbridge Commercial Reviews 

716
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and dedicated team members for providing genuinely helpful guidance and continuous support throughout the entire business sales journey. People note that the overall service is exceptionally efficient and smooth, while customer service representatives remain consistently prompt and responsive to all questions. Some people were dissatisfied with the communication, mentioning that response times could occasionally be slow or difficult to obtain from staff members. A few consumers also experienced a frustrating lack of updates and received no follow-up regarding their specific business acquisition inquiries.

What people talk about most

Staff

Consumers find staff to be positive, highly supportive, and professional throughout the entire business... See more

Customer service

Customers had positive experiences with customer service, expressing deep appreciation for the proactive... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, noting that communication is simple, clear, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They say kitchens and bathrooms sell houses and people sell businesses. The people we have dealt with at Knightsbridge, during the somewhat drawn out sale of our business, have been excellent. We ne... See more

Company replied

Rated 4 out of 5 stars

The process went very smoothly and quite stress free. The staff were all very helpful and supportive. Improvements could be with a better explanation of costs and have a value of your business before... See more

Company replied

Rated 5 out of 5 stars

Knightsbridge Commercial have been an absolute pleasure to deal with from the very outset! The moment the first contact was made, I was extremely impressed with their professionalism, attention to... See more

Company replied

Rated 4 out of 5 stars

Just a quick note to say thank you to Karen C who was a great help and enthusiastic in helping the process go through. She arranged potential buyer meetings and liaised during the final stages of sel... See more

Company replied


Company details

  1. Business Broker
  2. also in
  3. Commercial Agent
  4. Commercial Real Estate Agency

Written by the company

Knightsbridge Commercial (part of the K3 Capital Group) are the UK’s leading business sales brokers, offering a comprehensive, nationwide service to business owners who are selling their business. A business sale is achieved by introducing a multitude of buyers, offering our client choice through a range of offers from prospective purchasers. At Knightsbridge, we are dedicated to marketing your business to the widest range of buyers possible, giving you the best chance of a successful sale. Our comprehensive approach ensures your business is advertised both online and offline, in order to capture the widest possible audience. Our Commercial Directors will take the time to understand your requirements and the attributes of your business and property in order to tailor a marketing plan best suited to your requirements and thus generating the maximum levels of interest in your business. At Knightsbridge we combine the extensive resources and infrastructure of a large company with a personal and dedicated team approach. If you are thinking about selling your business, please call us on 01204 555080 for an initial confidential chat.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

716 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(716)

136 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Communication and Professional Service

I have had a very positive experience with Knightsbridge Commercial. Their team has been professional, responsive and highly communicative throughout my enquiries about business acquisition opportunities.

They have provided detailed information memoranda, maintained excellent communication and followed up proactively to ensure I had the information I needed.

I particularly appreciate their courteous approach, professionalism and willingness to assist prospective buyers.

Although I am still at the preliminary evaluation stage, my experience with Knightsbridge Commercial has been very positive. I would happily recommend them to anyone exploring business acquisition opportunities.

**Thank you to Milo George and the Knightsbridge team for your excellent service.**

November 12, 2026
Unprompted review
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Rated 1 out of 5 stars

Avoid this company

We are first time sellers, and of course that means we take our guidance from people who we assume know best.
After the initial zoom meeting with their sales director, we felt that this was the company for us. Sadly that is not the case.
We were given a guide price, and advised that they had buyers on their books who would jump at our business, and it should be sold in around 4 months.
We paid our £5k promptly.
We are now 12 months down the line and have now issued our notice letter.
Knightsbridge have only brought 1 prospective buyer to the table. They were never asked to sign an NDA and not asked for proof of funds.
This resulted in them using my financial information to open an account with one of our suppliers. Wholly unacceptable.
After I queried the listing price, I was advised by Knightsbridge that they are not business valuers. What??? so what right do they have to give me a guide price to work from??
Communication was terrible. Always chasing for updates.
I felt like I had to do a lot of the work myself - revising the listing - amending some details etc as they were not proactive enough to suggest this themselves.
At one point, a buyer (introduced by myself) contacted me to say they had submitted an offer 36 hours prior. I felt stupid and ill-informed at not being told about this offer.
I would not recommend Knightsbridge if you want to sell your business.

November 10, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Team

Brokers Elle, Tom, Peter and Scott from Knightsbridge have been lovely and helpful in moving deals forward faster and arranging deals in my sector as well as seller calls where they prep the sellers before hand which is amazing for my firm as it reduces the load of explaining complex deals to first time sellers

October 27, 2026
Unprompted review
Rated 5 out of 5 stars

Was contacted by Harriet very prompt…

Was contacted by Harriet very prompt and efficient,had the knowledge on the Business asnsered the questions I had asked very clearly.
Great to have someone with knowledge and understanding thank you Harriet

October 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Great level of service and support

It was such a pleasure working closely with Sara Thomsson at Knightsbridge to acquire a home care business. From start to finish, I couldn’t have asked for better support. Sara was professional, clear, and always there when I needed her. It made the whole process so much smoother and less stressful. I really hope we get to work together again on the next one very soon!

October 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service so far with…

Excellent service so far with Knightsbridge, smooth transitions from one department in the process; Beckie and Lewis have been great in getting everything set up and getting pack prepared

October 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Exemplary service

I have been dealing with Leanne Boulding in connection with the sale of our company, and I cannot speak highly enough of the service she has provided. Throughout the process, Leanne has demonstrated exceptional professionalism, extensive knowledge and remarkable responsiveness to all my enquiries. She has taken the time to explain even the most intricate details with clarity and patience, ensuring that I remain fully informed at every stage. Her dedication, expertise and attention to detail have been exemplary. I genuinely could not have asked for a better service.

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Ollie Edwards has been great to work…

Ollie Edwards has been great to work with.

Ollie has shown himself to be proactive in sharing information about businesses when I have shown an interest and working with colleagues has arranged meetings quickly and has been good to deal with.
I look forward to continuing to deal with him while looking for our next acquisitions.

September 28, 2026
Unprompted review
Rated 5 out of 5 stars

JESSE DALEY

JESSE DALEY
I Have Been dealing with JESSE DALEY now for a few weeks. The woman is just excellent. Even if you email with any questions she gets back to you in the shortest time. Not like some Brokers we have dealt with and currently dealing with, she also keeps us updated regularly so we know where we are.
It's still a long way to go but we now know with JESSE DALEY we are in the right hands.

Regards
Fuad Kudaisi

October 2, 2026
Unprompted review
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Rated 1 out of 5 stars

Habitual Spammers!

Continuing to spam me, one unsolicited email per week from the sales director.
They attempted to get my last review taken down - but as it didn’t break any rules or laws - it stayed up.
Guessing personal email addresses contravenes GDPR regulations - so clean up your act, your database and stop buying dodgy contact details or I will report you, and will keep reporting every incident.
I would rather give my company away than let this shady outfit attempt to sell it.
Have a nice day, and may it be spam free.

September 30, 2026
Unprompted review
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Rated 1 out of 5 stars

If you're thinking of using…

If you're thinking of using Knightsbridge Commercial to send your business, DON'T. I am currently trying to contact them to obtain details of a business that they are supposed to be advertising on their website, but you just can't get anybody to come back to you. I contacted them over 4 days ago and have run them several times, but when you ring them, there's nobody there to answer the phone.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

I'd like to place on record my gratitude to Ollie, who was always on hand to provide good advice and help us through the process.
Mark
MD, Glorious Creative Limited

September 17, 2026
Unprompted review
Knightsbridge Commercial logo

Reply from Knightsbridge Commercial

Thank you, Mark, for taking the time to leave such a lovely review.

It's fantastic to hear that Ollie was on hand to offer advice and support throughout the process. Providing this level of service is extremely important to us, and I'll be sure to pass your kind comments on to him.

Thank you for choosing Knightsbridge Commercial, and we wish you all the very best for the future.

Kind regards,

Victoria Hughes
Managing Director
Knightsbridge Business Sales
Part of K3 Advisory Group

Rated 1 out of 5 stars

Knightsbridge commercial approached us…

Knightsbridge commercial approached us with a proposed sale of a retail business. There was no mention of any selling price therefore so that we do not waste our precious time emailing and talking on the phone with various persons about a company that was, potentially out of our reach, we asked them to provide us with an indication of what figure the seller aims to achieve so that we can decide whether this is a possible acquisition worth progressing further with or we should abandon it completely. They said their aim was to invite offers and i told them that they are fishing and wasting our time without providing a realistic horizon of what price you are working towards to. I told them that without any meaningful engagement with us without indicating what the aim is , it would be disrespectful for anyone to bid 5 pounds where the seller aims for 500 pounds. We made them an initial offer but we have got no acknowledgement back from them whatsoever, no follow up email, no nothing. The expression 'totally USELESS' is used frequently but in our case it is exactly what they look to us to be. Why when you have interested firm buyers standing by you are creating ' a secretive mystery' climate, as if you are hiding a Government's secret, is a mystery to us. No REAL FREQUENT feedback, NO tangible engagement with a potential buyer, dozens of advertising POINTLESS emails and all that from a company that is advertising itself as a leader and a must stop place when selling companies. A COMPLETE WASTE of our time, a very sad case of total incompetence and ZERO MEANINGFUL ENGAGEMENT WITH PROSPECTIVE SERIOUS BUYERS. Why do they bother emailing buyers with offers after all?

September 15, 2026
Unprompted review

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