Tempting goodies to quicken the heart. With new products listed regularly website is a go to. Latest acquisition Lang Yarns a dream, the Knitpro Oasis Interchangeable Crochet set a game changer, hoo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service from McIntosh. James couldn’t fulfill my full order but he put my knit pro interchangeable needles on back order and when they came in he sent them out and didn’t charge me for deliv... See more
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The company's website is inspiring and I'm really impressed with the variety of yarns and patterns available. Delivery of my 'Sunshine' cotton from Wool Addicts was an problem as Parcel Force delayed... See more
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I found James (very luckily) when I was hunting for 2mm bamboo circular needles to do an ultra fine cashmere/silk knitted lace project - he is the only stockist I could find in the UK. He provides qu... See more
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Company details
Written by the company
Natural Fibres. Pure Wools. Well-being. McIntosh wools are hand-dyed to order in a range of vibrant and pastel colours. We also sell a range of high quality knitting needles, crochet hooks and accessories. Brands include KnitPro, Lantern Moon, Clover, Addi, Schoppel, Symfonei yarns Seeknit, and Euculan. Free UK postage from £100 and £30 for international shipping. Our wool ranges come in different weights from lace to 4-ply to Double Knitting. All are ideal for hand knitting and crochet. Every skein or cake of McIntosh is hand-dyed using a semi-solid dye technique to give visual texture to the finished project. Our BFL is accredited as 100% British wool by British Wool and our FABULOUS range is accredited as a British wool blend by British Wool. Our CALM range, which stands for Cashmere and Luscious extra fine Merino in DK. FABULOUS is a mixture of 55% British Bluefaced Leicester wool and 45% grade A Mulberry Silk in either DK or 4-Ply. BFL is 100% British Bluefaced Leicester - the 'king' of fibres' in DK and 4-Ply. ffluff is a lace weight fibre blend of 75% baby suri alpaca and 25% grade A mulberry silk. it's as light as air and warm to wear. Donegal Rich Tweed is 87% wool and 13% Donegal Nep. Available in DK and 4-Ply. All wool products come in a McIntosh cotton project bag. All yarn bands are made from recycled card with a biodegradable laminate.
Contact info
42 Denman Road, SE15 5NR, London, United Kingdom
- sales@mcintoshpublishing.com
- knitmcintosh.com
4.9
Excellent
550 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from McIntosh
Thank you for your order and kind words.
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Super helpful
There was a mixup with my order and James was super helpful, understanding and sorted it immediately.
April 25, 2026
Reply from McIntosh
Thank you for your order and kind words.
Reply from McIntosh
Thank you for your order and kind words
Reply from McIntosh
Thank you so much for your order and kind words.
Delivery took about ten days
Delivery took about ten days from when I ordered a pair of needle ends; we're "spoilt" by Amazon's next day service.
April 1, 2026
Reply from McIntosh
Dear Pete,
Thank you for your review — and I completely understand your point; we have all become rather used to next-day delivery.
Your order was placed on the evening of 27 March and was dispatched promptly on Wednesday using Royal Mail Tracked 48, as selected at checkout. The timing unfortunately coincided with the Easter bank holiday period, which can extend delivery times slightly beyond the usual expectation.
I was really pleased to hear that your parcel arrived sooner than Royal Mail had initially advised, and I hope you’re enjoying your needles.
As a small, one-person business, I always do my very best to get orders out as quickly as possible, and I truly appreciate your support.
With all best wishes,
James
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Excellent Service
Required an additional ball of yarn.
Prompt reply to request.
No delay in delivery
March 31, 2026
Reply from McIntosh
Thank you so much for your order and kind words.
Very prompt delivery
Very prompt delivery, well packaged. Would recommend you. Many Thanks!
March 31, 2026
Reply from McIntosh
Thank you for your order and kind words
Really impressed by the quick delivery…
Really impressed by the quick delivery and overall excellent service. The needles I ordered were well packaged to ensure no breakages and the prices were quite competitive. The handwritten postcard was a lovely touch!
March 30, 2026
Reply from McIntosh
Thank you for your order and kind words.
Unable to cancel order within 3 minutes…
Unable to cancel order within 3 minutes of placing order.
March 30, 2026
Reply from McIntosh
Dear Gail,
Thank you for your review.
I’m very sorry to read this, however I’ve carefully checked our records and I’m unable to find any order under your name on the McIntosh website.
As a small, one-person business, I take customer service extremely seriously and always do my very best to support customers with any order queries wherever possible.
If you’re able to, please do contact me directly at clan@knitmcintosh.com
with your order number so I can look into this properly and help resolve things for you.
With all best wishes,
James
James McIntosh — the one man band that is McIntosh
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A lovely little company
Great, prompt service. James is extremely friendly & helpful. My order was dealt with & arrived very quickly, & I received a personalised note from James with my order which was just lovely. Would definitely recommend & will be looking to McIntosh for my knitting needs in the future.
March 27, 2026
Reply from McIntosh
Thank you for your order and kind words.
My order arrived very quickly and was…
My order arrived very quickly and was exactly what I wanted and very well packaged 🥰
March 26, 2026
Reply from McIntosh
Thank you for your order and kind words.
Marvellous Experience
WOW! Marvellous service. Couldn't be more helpful. Thank you. First time buyer but be assured I will be back.
February 27, 2026
Reply from McIntosh
Thank you for your order and kind words.
Great yarn
I gave it 5 stars because it is so much better in my opinion for crochet shawls
March 1, 2026
Reply from McIntosh
Thank you for your order and kind words
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Friendly
Friendly, prompt professional and reasonably priced. Quick delivery and well but not excessive packaging
February 27, 2026
Reply from McIntosh
Thank you for your order and kind words
A clear website and the company were…
A clear website and the company were welcome and informative. The timing of the order and delivery were accurately described and fulfilled
February 26, 2026
Reply from McIntosh
Thank you for your order and kind words
Quick efficient friendly service and…
Quick efficient friendly service and lovely olive wood needles , not cheap but excellent quality , my second purchase from this shop and will not hesitate to return Thank you
February 6, 2026
Unprompted review
Reply from McIntosh
Thank you for your order and kind words
Purchased a book of lovely patterns
Purchased a book of lovely patterns. Have picked the one I want to knit, ordered the yarn, just waiting for it to arrive.
January 28, 2026
Reply from McIntosh
Thank you for your order and kind words.
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Wonderful quality of yarn
Wonderful quality of yarn. Excellent communication and service.
January 28, 2026
Reply from McIntosh
Thank you for your order and kind words
Order arrived promptly with nice…
Order arrived promptly with nice personal touches.
January 26, 2026
Reply from McIntosh
Thank you for your order and kind words
Happy customer
First time purchase from McIntosh and I’m a very happy customer. They have an excellent range to choose from with quick dispatch. Love the personal touches too!
February 3, 2026
Reply from McIntosh
Thank you for your order and kind words
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