Know The Origin Reviews 459

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have only purchased from them once so my experience is based on that. Straightforward order, quick delivery. No complaints.

Rated 5 out of 5 stars

I frequently visit the Brent Cross store and it is always such a warm welcoming. One lady in particular who’s name I believe is Fatimah always goes above and beyond, such lovely customer service. As... See more

Rated 3 out of 5 stars

Allergic reaction to Truthpaste Original! Please, whoever at Know The Origin is reading, do at least consider no longer stocking this product. I don't know which of the ingredients in this toothpaste... See more

Rated 4 out of 5 stars

The three Huku Razor 🪒 sets were a bit later than anticipated but still on time and understandable because of high demand They are beautiful but very disappointingly none of the three boxes had th... See more

Company details

  1. Online Marketplace
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

Online store for the next generation of ethical brands, looking after tomorrow.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

459 reviews

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1-star

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Rated 5 out of 5 stars

Good value for money

I bought a lady's personal reusable item product from the company.
I found the information details of the item on the website, very helpful and eye catching too. It really helped me to feel confident and comfortable in purchasing the right product for me.
I would definitely buy from '' know the origin '' again if I ever need to get environmentally - friendly products in future.. And I think their prices are very reasonable and good value for money.

May 20, 2021
Rated 5 out of 5 stars

Excellent

So good to come across a company with the high standards of Know the Origin. T Shirt made of lovely soft cotton. Great design and recyclable packaging. Thank you.

May 20, 2021
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Rated 5 out of 5 stars

Charcoal sweatshirt

Ordered for my son, he is very pleased with the sweatshirt - style and feel. Having checked the measurements and seeing that it could shrink after washing I ordered an XXL even though he's usually a large or XL size. Good decision, nice and roomy a good, comfy fit.

May 11, 2021
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Rated 5 out of 5 stars

Great service

Great service - products are great and it was so easy to order and quick to receive. Also, and importantly, it's great to know about the origin of the products bought!

May 7, 2021
Rated 1 out of 5 stars

I think they have an amazing idea of…

I think they have an amazing idea of sustainable shopping and everything, but their customer service is reaaaally slow and basically never answers. They definitely should hire a few more people to handle feedback and CS.
Good luck!

May 4, 2021
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Rated 5 out of 5 stars

Efficient service

Efficient service, no fuss plastic free packaging, and I love that they use royal mail - easy to redirect parcels to post office near workplace or home for easy collection. This seems more problematic for other delivery companies, in my experience.

April 30, 2021
Rated 5 out of 5 stars

Easy and speedy return/ refund

Had to return item as unfortunately it was too small. Returns policy was easy to follow and the money was refunded to my bank within 3 days of posting- thank you!
Eagerly awaiting my size to be back in stock so I can reorder 😀

April 30, 2021
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Rated 5 out of 5 stars

Excellent quality of service

Excellent quality of service. Although initially I received the wrong item, when I notified them, they quickly sent me the correct item. I'm really pleased with my sweater from People Tree. It fits perfectly and was accurately described on the website.

April 22, 2021

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