ko8.fitness Reviews 

58
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

I paid for a ko8 suspension training set on the 26th april. They took payment but I never received a confirmation email. After around four emails without getting a reply, I had to reach out to my bank... See more

Rated 1 out of 5 stars

My experience was very bad. I order their product and they have never sent it to me. Although I contacted them some weeks after I ordered and asked repeatedly about the shipping time, they have not re... See more

Rated 1 out of 5 stars

So I seriously had to wait 3 months for a package they sent to find out that it contains 1 black rubber band. I have purchased more than 15 KO8s and 1 is broken and they can’t just send a new c... See more

Rated 1 out of 5 stars

A horrible experience, not to repeat. Purchases outside the United Kingdom carry exorbitant customs fees, €43 in fees when the ko8 costs €160, other companies assume it, the ko8 sellers don’t. Beside... See more

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1.9

Poor

TrustScore 2 out of 5

58 reviews

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1.9

All reviews

(58)

1 review in the last 12 months

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Rated 1 out of 5 stars

I ordered a full week ago and paid for…

I ordered a full week ago and paid for rush shipping and my order has not even processed or shipped yet. I have emailed the company twice with no response. I was so excited about this product and for the price I paid I am very disappointed in customer service so far. Hopefully I get some answers or it ships soon.

April 11, 2022
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Reply from ko8.fitness

I am so sorry to hear this, if you have not yet received you're KO8 please email Customer Service and they can chase that up for you - thank you for you're feedback ... info@ko8.fitness

Rated 1 out of 5 stars

I still have no tracking number no…

I still have no tracking number no contact info and I had to reach out to get certification program and at the moment there is no eta on my order

April 10, 2022
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Reply from ko8.fitness

I am very sorry to hear this, please email the info account and we can chase that up for asap - info@ko8.fitness

Rated 1 out of 5 stars

I never leave reviews

I never leave reviews, but in this situation I feel like I have no choice.

Ordered a KO8 11 days ago, heard nothing since. Tried contacting the company to see if everything is okay with the delivery or shipping. I’ve emailed and heard nothing, I’ve message instagram and heard nothing. I’ve paid for express delivery and 11 days have gone and heard nothing at all.

I would not mind waiting a few weeks if I have received some sort of email from the shipping or courier dealing with the parcel stating there is a delay or if there has been a problem. It’s the fact I’ve received a confirmation email of my purchase when I brought the item and have had nothing since.

February 19, 2022
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Reply from ko8.fitness

Hi Stephen,

Apologies for the delay in getting back to you here, I've spoken to the team and they have told me that your KO8 will be shipped out today to you. I'll also process a refund for your shipping costs.

Best regards,

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Rated 2 out of 5 stars

It's a shame!

It's a shame! What's wrong with you guys?! It's now almost one year ago since I ordered your functional Training System (14.03.2021!) and haven't gotten neither the item nor my money back!!! I was very patient because of delayed shipping regarding Corona. Later you promised me to send my money back! That never happened! I just highly recommend everybody not to buy anything from them! It's just a great disappointment!

Update:
On February, the 22nd 2022 I really received my money back! I no longer believed in it. But after complaining on all channels I know, it finally worked out! This is so needless, but I am glad that KO8 apparently takes it serious and show their good will to fix those issues even after such a long time. Until now they haven't send me the KO8 Functinal Training System for free as promised, but it is still possible.... I will give you another update.

February 14, 2022
Unprompted review
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Reply from ko8.fitness

Hi Daniel, sincerest apologies for the delay here with your KO8 and refund, if you wouldn't mind sending an email to kieran@ko8.fitness with your order number I will ensure that you receive a full refund and your KO8 is still sent out to you for free

Rated 1 out of 5 stars

Discuss service

Hi i make order 26.12.21, today is 14.01.22 and I still wait! I write to customer support and don’t give me any answer… I’m very mad

January 14, 2022
Rated 1 out of 5 stars

STOP advertising if you cant't deliver

My experience is very bad. I ordered their product and they have never sent it to me. Although I contacted them some weeks after I ordered and asked repeatedly about the shipping time, they have not reacted at all unless I do this via Facebook. I am glad I have paid through a payment system that can refund me but still Im waiting for a refund.

April 20, 2021
Unprompted review
Rated 1 out of 5 stars

My experience was very bad

My experience was very bad. I order their product and they have never sent it to me. Although I contacted them some weeks after I ordered and asked repeatedly about the shipping time, they have not reacted at all. I was glad I have paid through a payment system that could refund me but still I waited for a whole month until the process was completed to finally receive my money back.

April 2, 2021
Unprompted review
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Rated 4 out of 5 stars

I love the K08 suspension training…

I love the K08 suspension training system. As a physical therapist, I have discovered MANY creative ways to achieve my functional fitness goals. It’s easy to set up and use with the door anchor instead of having to drill a support hook into my ceiling.

I have not been impressed with the K08 workout app, however. The variety of exercises are minimal, and seem to only really focus on male oriented Hiit/martial arts/single joint strengthening, or female oriented beginner Pilates, with nothing dynamic, interesting, or challenging in between these two ends of the spectrum. The K08 system is amazing because it can be used to build strength in a functional, multi-directional range, thus mimicking real life movement. The app’s workouts seem to miss this...

February 22, 2021
Rated 5 out of 5 stars

Best Home Fitness Equipment I’ve Purchased

I love this product. It’s versatility and simplicity opens up such a wide range of exercises across strength, HIIT, conditioning, even yoga and Pilates. The tutorials are excellent as are the workouts available on the accompanying app and there’s even a supportive and fun Facebook group that encourages you and motivates you to try even more new moves. I was highly skeptic when I saw it advertised but any doubts were quickly blown away. I love it as do my PT clients.

February 15, 2021
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