Rakuten Kobo Reviews 11,689

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 2,015 reviews, reviewers had a great experience with this company. Customers are consistently pleased with the product's quality, highlighting its lightweight design, comfortable feel, and adjustable features like font and brightness, which enhance the reading experience. Many appreciate the long battery life and the ease of navigation within the Kobo ecosystem, making it a preferred choice over other e-readers. The integration with library services like Overdrive is a significant advantage, allowing for seamless access to books. However, some people mentioned issues with the fragility of certain models, with screens breaking despite protective measures. There were also occasional concerns regarding the quality of the color display, which some found washed out and difficult to read. A few customers also expressed disappointment with the design of certain covers, expecting a full protective cover rather than just a back case.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing love for their Kobo devices, praising... See more

User experience

People report positive experiences with user experience, often praising the ease of use, intuitive... See more

Quality

Customers generally report satisfaction with the quality of the product, highlighting its memory capacity,... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the easy, quick... See more

Website

Clients share ambiguous opinions on the website, with some reviewers finding it easy to navigate and praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is my third Kobo. I upgraded to the Libra so that I could see colour pictures. It is very light weight, which is nice for laid-back reading. The screen is nice, though I thought there would be... See more

Rated 4 out of 5 stars

Easy to check out and easy to see which accessories are available. My only issue with Rakuten Kobo is you cannot use Kobo gift cards to buy the ereaders. This was very frustrating as I specifically go... See more

Rated 4 out of 5 stars

Overall, love the design and fuction of the ereader. My main disappointment is the inability to load/input multiple library cards through Overdrive. I wanted a Kobo to move away from Amazon/Kindle but... See more

Rated 5 out of 5 stars

I love my Kobo. It is light weight easy to read and everything is adjustable, font, brightness, spacing, margins, everything. This is my third E-reader and the best, Thanks. I also bought the remo... See more


Company details

  1. Book Store
  2. Hobby Store

About Rakuten Kobo

Written by the company

banner image

We stand for readers

We want to make every part of your reading better, from first letters to final chapter. We live and breathe books to make your reading life the best it can be.

Ways to read with Kobo eReaders

Access the built-in Kobo Bookstore

Sideload eBooks and documents

Read what you love for one low price*

*Kobo Plus availalble only in select countries.

Borrow public library eBooks with Libby**

**Libby by OverDrive available only in select countries. eBook availability varies by library location.

Read online articles with Pocket

Import and export with Dropbox and Google Drive



Why Kobo eReaders

Kobo eReaders have a glare-free E Ink touchscreens so you can read in bright sunlight, unlike with a smartphone or tablet. Easily adjust brightness and reduce blue light with ComfortLight PRO. Our eReaders have enough storage for thousands of books, plus battery life to last for weeks. AND with select waterproof models, you can read worry-free absolutely anywhere. Shop for eBooks 24/7 or borrow them from your local public library, right on your eReader. While you read, adjust font-size, make highlights, look up words, and more. Plus, automatic synching lets you switch from yur eReader to the Kobo Books App without ever loosing your place.




Shop eReaders
Shop eBooks & Audiobooks
Visit Help Centre
Returns, Shipping & Warranty
Start Kobo Plus Trial
Become a Kobo VIP Member
Download the FREE Android Kobo Books App
Download the FREE iOS Kobo Books App
Send an eGift Card

Contact info

  • 150 John Street, 5th Floor, M5V 3E3, Toronto, Ontario, Canada

  • www.kobo.com

4.1

Great

TrustScore 4 out of 5

12K reviews

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Rated 2 out of 5 stars

I bought 2 gift cards for my son-in-…

I bought 2 gift cards for my son-in- law. I never received the email to redeem the cards. It took me 3 days to find a contact number to correct the problem. When I received the email, the link was for only one of the two gift cards. More time and work for me! Not a fan!

May 12, 2026
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Reply from Rakuten Kobo

Hello! We're sorry to hear about the issue with your eGift Card order. Please know that we are here to help and will be reaching out to you shortly via email. In the meantime, if you have any questions, feel free to visit www.kobo.com/help. We look forward to assisting you!

Rated 4 out of 5 stars

Easy to deal with

Easy to deal with, unfortunately you cannot download onto Kindle. I use my iPad
Prices for an ebook competive to other web sites.

May 11, 2026
Rated 5 out of 5 stars

Kobo generally makes it easy to buy…

Kobo generally makes it easy to buy e-books. The one touch purchase is good as is the reminder if you already have a copy of the book.
The only issue I have is that if my widfe has a book she thinks I can read then we cannot exchange them between KOBO's I think all should be able to nominate a parter top swap with.

May 11, 2026
Rated 5 out of 5 stars

I have had my new Kobo Clara for a few…

I have had my new Kobo Clara for a few months now. Superceded from the Kobo Glo HD which I had been using without any problem for around 15 years! Very impressed with the battery life lasting for over a month with both e-readers actually and I have used them everyday. In terms of buying books through the app or website it's a breeze and any problems I've had with orders, quick chat gets it sorted out within hours. Definitely recommend purchasing from this company and buying their products.

May 11, 2026
Rated 5 out of 5 stars

I can’t live without my kobo.

I can’t live without my kobo.
The size, weight and backlight make reading in any situation easy and comfortable.
It works perfectly with my public library, and of course with the bookstore when I don’t want to wait.

May 11, 2026
Rated 5 out of 5 stars

Great Screen, Light and Portable

Even though I had ordered this outside of the Mother's Day Promo window where it was guaranteed delivered prior to May 10th, Kobo managed to get the device to me in about 5 days, which is incredibly fast. It was a great surprise as I was able to give it to my wife early.

May 5, 2026
Rated 3 out of 5 stars

The delivery timeline never updated…

The delivery timeline never updated from time of purchase to receiving my item. Item came as expected, packaged well, but it would have been nice to have an ETA.

May 11, 2026
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Reply from Rakuten Kobo

Thank you for your feedback! If you have any questions or need assistance with Kobo, please reach out to us through our Facebook page or contact our support team www.kobo.com/help.

Rated 5 out of 5 stars

A perfectly lovely device

I really like my Kobo. It is easier and more intuitive to use than Kindle, and with none of Amazon's bs. I love that it shows the cover of the book you're reading while it's "sleeping". Perfect little e-reader, even for old luddites like me.

May 9, 2026
Rated 3 out of 5 stars

I think this WILL BE a great resource

I think this WILL BE a great resource, but I'm currently finding it difficult to find books. They still need to drill their sorting function down. I love Fantasy (dragons, elves, etc) but not Sci Fi. Still mostly grouped together. I'm sure they will sort it, and I'm still planning to keep my Kobo Plus membership active. (I just haven't given up my Kindle Unlimited yet, which is my ultimate goal.

May 10, 2026
Rakuten Kobo logo

Reply from Rakuten Kobo

Thank you for your feedback! If you have any questions or need assistance, please feel free to reach out to us through our Facebook page or contact our support team at www.kobo.com/help. We’re here to help!

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