Kojo Fit Reviews 99

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers had a great experience with this company. Many customers are very happy with the quality, style, and fit of the products, particularly the shorts, finding them comfortable and well-made. The sizing guide is often found to be accurate, with many appreciating the stretch in the fabric and the perfect fit, especially for those who struggle to find comfortable options. Reviewers also praise the easy online ordering process and the quick, efficient delivery service. However, some people were dissatisfied with the product's durability, noting issues like fabric threads appearing after a few washes and bobbling in the seat area. Additionally, a few customers found the return policy inconvenient, citing charges for return shipping and a desire for more confidence in sizing for exchanges.

What people talk about most

Product

Users describe positive interactions with the product, frequently praising the comfortable fit, quality, and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the fit,... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers finding the online ordering process super... See more

Return policy

Customers consistently note negative experiences with the return policy, primarily due to additional costs... See more

Delivery service

People report positive experiences with delivery service, often noting that ordering was simple and delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great fit. Very stretchy. I am a size 32 but 30 gives thd best fit for me. I love these shorts but there is a huge issue after repeated (4) washing. Tiny fabric threads appear all along the sea... See more

Company replied

Rated 4 out of 5 stars

What was stated in advertisement was true I’ve 34 inch waist and there is plenty of room even if you’ve got a slight paunch. Very happy with them by waist size and leg size.

Company replied

Rated 3 out of 5 stars

Products looked good online, purchased some shorts, polos and a shirt. They look fine, sizing guide accurate, nice feel of fabric and stretchy … I just feel they look like pretty basic staple items fo... See more

Company replied


Company details

  1. Jeans Shop
  2. Activewear Store
  3. Formal Wear Store
  4. Men's Clothing Store
  5. Streetwear Store
  6. Women's Clothing Store

Written by the company

Insane Comfort. Perfect Fit. Performance Essentials For Women & Men Australia's Best Fitting Jeans, Pants & Shirts Shop Now! www.kojofit.com


Contact info

4.0

Great

TrustScore 4 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quality of merchandise and fit

Quality of merchandise and fit. I have been working out consistently for 18months and I’m proud of what I have accomplished. Unfortunately I still have some stubborn belly fat to loose. These shirts are perfect for accenting my arms and chest yet leaving a little wiggle room in the stomach.The only reason I didn’t leave a 5star review is it does take a while for delivery. That doesn’t mean that the quality isn’t 5star.

June 16, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Very slow to deliver

Ordered and was told product had been delivered when it had not. Chased them and been told a new delivery date some 14 days after I ordered them. They say delivery in 2/3 days when my experience its 2/3 weeks so you can't rely on them.

June 19, 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Thank you for taking the time to share your feedback, and I'm sorry for the frustration here. We have been following the tracking updates on this order and noticed it has now been delivered.
You ordered on evening 16 June our time, after our daily shipping cut-off, so it was dispatched the next morning on 17 June and delivered to you on 22 June. As an international delivery, this falls within our estimated 5-8 business day window outlined in our UK shipping guide.
I can understand the concerns about delivery at the time you posted this review, when Royal Mail provided a fairly wide estimated delivery window, which understandably could cause concerns about delivery. Please let us know if you have any further concerns or if we can assist with anything.

Rated 5 out of 5 stars

Superb service and superb shorts

Superb service and superb shorts, ordered 7 pairs in the end, had to return one pair, even that was a doddle even though I had to send back to Australia, first class company, brilliant

March 11, 2026
Rated 5 out of 5 stars

Perfect!

I have been looking for a pair of shorts that hugged my body without looking weird. These fill the bill. they did shrink abet, but that was a good thing. These are now my favorite shorts.

June 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing products

Arrived on time and sizing accurate. Great quality.

May 11, 2026
Kojo Fit logo

Reply from Kojo Fit

Hi Bailey, thanks for sharing your experience and glad you loved them!

Rated 3 out of 5 stars

Material very bobbly

I bought a pair of shorts for my Husband last summer, he has probably washed them maybe 4 times (Short summer!!) and we have the same problem as mentioned, the seat area of the shorts has become very ‘bobbly’
And I too have tried to snip away at the tiny threads but there are a lot!
They are expensive shorts and I can’t think of any others that have had this problem?
The size and fit are great, but reluctant to purchase any more due to the condition of the fabric in an incredible short space of time and wear.

May 29, 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Alyson, sorry to hear there was an issue. We cannot see the order details to follow up. Could you please email us at support@kojofit.com with the details so we can support further

Rated 4 out of 5 stars

Love the clothes

Love the clothes. Delivery took awhile longer than most companies.

February 9, 2026
Kojo Fit logo

Reply from Kojo Fit

Hi Luke, glad you love them. I just checked and it was ordered after cut-off, but shipped the next day and sorry if Aus post were a little slow on this delivery.

Rated 5 out of 5 stars

Very helpful staff..

I used to buy a certain other brand that you usually find in a Westfield, for some reason they stopped manufacturing my style..
After nearly 12 months of searching the net I found Kojo Fit. I ordered the 5" and while they did look amazing on, if you wear boxers they may not be long enough, if you catch my drift..
I enquired about swapping them over for 7" and the friendly staff made this happen and without any delay, I will be buying from them again..
10/10 will recommend!!

April 10, 2026
Kojo Fit logo

Reply from Kojo Fit

Hi Matt, thanks for the great feedback and glad we could offer a variety of length options to suit your taste

Advertisement
Rated 4 out of 5 stars

Summer shorts

What was stated in advertisement was true I’ve 34 inch waist and there is plenty of room even if you’ve got a slight paunch. Very happy with them by waist size and leg size.

May 19, 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Thanks so much for your feedback, truly appreciated

Rated 5 out of 5 stars

This is an update of the negative …

This is an update of the negative review I gave for the same pair of shorts .
Its easy to criticise when things dont go right its rare we write when things go well , The original order of 34 waist I ordered were too big even though I ordered a size down from my normal size 36 . The replacements were out of stock in the colour I wanted
To give credit to Kojo fit they were on the ball , quickly contacting me and even offered full refund, within days they contacted me and they had found a pair of shorts in the original colour I ordered and they fit me 32 waist .
Shorts arrived today I am very happy with the quality , style , fit and size
will order again . in size 32
I am giving this positive review on superb customer service its a measure of a company on how well they perform when things dont go quite to plan and they exceeded my expectations

May 8, 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Thanks David, we truly appreciate this updated feedback and glad we could make things right. For anyone else reading, we are very responsive at support@kojofit.com so please reach out if there are any concerns

Rated 1 out of 5 stars

Ordered shorts normally a 36 inch waist…

Ordered shorts normally a 36 inch waist but based on reviews ordered a size smaller 34. When they arrived too big
I had paid £49 but with postage £56
Contacted returns cost an extra £10
They come back this morning out of stock credited your account
Tried to reorder, very limited stock in the colours or lengths I want
Eventually settled for the only colour I could live with although not ideal choice
Tried to pay and credit isn’t there
Contacted customer services and via email explaining the difficulty and now awaiting an answer
Current £66 out of pocket no shorts and even if they do arrive not my first choice and I wouldn’t have bought this colour
Apparently they don’t offer refunds just credit notes and the stock levels are very poor

April 30, 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

See updated review two above this on from Customer. We apologise for the glitch on our new returns platform which caused this initial issue when the desired style was out of stock. We thank David for the feedback so we could respond and correct the issue. We do offer exchanges and refunds, just the platform glitched out unfortunately at that time, but that has now been corrected for the future.

Advertisement
Rated 1 out of 5 stars

Purchased shorts for £50

I can see u are not a big fan of people who got honest opinion about ur products.
Purchased shorts for £50 , obviously recieved them quite quick, measurements are ok all kinda ok but not for this price. Quality more likely from Temu for £5. Their customer support is like a joke, i wanted to return them, sent an email, after a week they respond with some standard WHY kinda answer promised to contact me and not heard from them since. So in general if u want to well overpay for your clothing u gonna be happy.
As i mentioned these shorts are a quality from TEMU for £5 and as far as i understand u want to make quick money on it i want other customers to know. If all u can do is lie so i dont belive ur intentions and tone " we are only small family run company" I offered u 50% of price for them as i am way not happy of a quality but u accused me of extorsion and said u wont negotiate with people like me that not hppy about overal experience with u.
Fine, i won be crying about 50 pounds, hope ur greed will be feeded for long same like m opinion about u will stay here long enough and people before they buy anything will consider it
ALL OF YOU THAT THINK ABOUT THEM SHORTS or any other products- SAVE 95% OF A PRICE AND BUY FROM TEMU !!!

April 1, 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Marcin,

For other customers' benefit this is what actually occurred:

You contacted us Good Friday Holiday April 3rd asking to return shorts
We responded next day Easter Saturday with detailed return instructions and specifically asked if there were any issues
You replied "Nothing is wrong with them, just not kind of material I was expected"
You never submitted a return or contacted us again until this review

Your review states: "Their customer support is like a joke, i wanted to return them, sent an email, after a week they respond with some standard WHY kinda answer promised to contact me and not heard from them since."
This is factually incorrect. We responded within 1 day on a public holiday, not a week as stated, and you replied to our response.

We reached out after this Trustpilot review to see if we could still assist further with the return. Your reply included that you'd been wearing them, "believe me only because u said u are small family run business i dont want to make ur life harder," demanded 50% off to remove this review, and again falsely claimed we didn't reply to your return request.

We genuinely care about helping customers and strive to make returns easy, but don't negotiate with customers making threats or using Trustpilot reviews to demand discounts.

Rated 3 out of 5 stars

Good for wardrobe staple items

Products looked good online, purchased some shorts, polos and a shirt. They look fine, sizing guide accurate, nice feel of fabric and stretchy … I just feel they look like pretty basic staple items for the wardrobe. I can’t say it was worth the quality for the price - the polo shirts don’t have buttons at the collar, the shirt cut is straight all around - some small slits at the side or other detailing would make these worth the price, otherwise I can find more interesting textures and cuts in other stores for less than the RRP… sorry to say I wouldn’t buy again.

March 19, 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Chris,

Thanks for taking the time to share your thoughts. Really glad to hear the sizing guide was accurate and that you're finding the viscose fabric soft and stretchy. That stretch comfort and fit guide is something we put a lot of work into getting right.

Appreciate the honest feedback on the polos. The open collar buttonless style is actually a deliberate design choice. We wanted a clean, minimalist look that sits well open or layered without the bulk of a traditional button placket. That said, we know it's not for everyone, but we do have traditional button placket polos coming very soon.

Rated 5 out of 5 stars

Better than expected

Better than expected.
I bought two pairs of shorts which are well made and fit as you'd expect. I would definitely purchase from this company again.

March 3, 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Thanks for the great feedback and sharing your experience and I hope we can help with the perfect fit once again!

Advertisement
Rated 1 out of 5 stars

Beware that the sizing guide on the…

Beware that the sizing guide on the website is completely off. The clothes are way too tight. Wasted my time and money. I am sending the clothes back for a refund. You have to pay return shipping of $10 so not only did I waste my time I’m down $10 and have nothing to show for it. I didn’t want to exchange for a new size as I’m not confident they will fit and I didn’t want to be charged again for return shipping

March 6, 2026
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Stephen, we followed up after seeing this disappointing review to see if we could help. You had already submitted the return and it has just been refunded. We do appreciate that paying for a return is not ideal and we are working on a solution to give free return options soon. As for the sizing, we have detailed size charts with accurate measurements and sorry to hear you found them to be too tight in your case. We do appreciate the feedback and sorry that we didn't give you the perfect fit.

Rated 5 out of 5 stars

Delivery was VERY quick

Delivery was VERY quick - appreciated ongoing communication to ensure I was. fully informed. Excellent product.

February 9, 2026
Kojo Fit logo

Reply from Kojo Fit

Hi Michael, glad we could deliver nice and quick and give you a great experience!

Rated 4 out of 5 stars

Beware of fabric disintegration.

Great fit. Very stretchy. I am a size 32 but 30 gives thd best fit for me. I love these shorts but there is a huge issue after repeated (4) washing. Tiny fabric threads appear all along the seams and belt loops and very visible on darker colors. I had to throw a pair of shorts away because, I tried to remove the threads, (stretchy, clear fibres) and cut into the fabric. No one seems to mention this flaw but these shorts are bloody expensive and this issue makes them unwearable over time.
*After writing this review, I contacted Kojo Fit and their customer service was amazing. It was suggested to machine wash on gentle cycle and to air dry.

June 28, 2025
Unprompted review
Kojo Fit logo

Reply from Kojo Fit

Hi Bruce, we appreciate your feedback and I got the team to reach out and support you with this. I believe we have resolved this now, but don't hesitate to reach out if you need any further help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look