Kojo Fit Reviews 99

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers had a great experience with this company. Many customers are very happy with the quality, style, and fit of the products, particularly the shorts, finding them comfortable and well-made. The sizing guide is often found to be accurate, with many appreciating the stretch in the fabric and the perfect fit, especially for those who struggle to find comfortable options. Reviewers also praise the easy online ordering process and the quick, efficient delivery service. However, some people were dissatisfied with the product's durability, noting issues like fabric threads appearing after a few washes and bobbling in the seat area. Additionally, a few customers found the return policy inconvenient, citing charges for return shipping and a desire for more confidence in sizing for exchanges.

What people talk about most

Product

Users describe positive interactions with the product, frequently praising the comfortable fit, quality, and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the fit,... See more

Order

Reviewers highlight ambiguous aspects of order, with some customers finding the online ordering process super... See more

Return policy

Customers consistently note negative experiences with the return policy, primarily due to additional costs... See more

Delivery service

People report positive experiences with delivery service, often noting that ordering was simple and delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great fit. Very stretchy. I am a size 32 but 30 gives thd best fit for me. I love these shorts but there is a huge issue after repeated (4) washing. Tiny fabric threads appear all along the sea... See more

Company replied

Rated 4 out of 5 stars

What was stated in advertisement was true I’ve 34 inch waist and there is plenty of room even if you’ve got a slight paunch. Very happy with them by waist size and leg size.

Company replied

Rated 3 out of 5 stars

Products looked good online, purchased some shorts, polos and a shirt. They look fine, sizing guide accurate, nice feel of fabric and stretchy … I just feel they look like pretty basic staple items fo... See more

Company replied


Company details

  1. Jeans Shop
  2. Activewear Store
  3. Formal Wear Store
  4. Men's Clothing Store
  5. Streetwear Store
  6. Women's Clothing Store

Written by the company

Insane Comfort. Perfect Fit. Performance Essentials For Women & Men Australia's Best Fitting Jeans, Pants & Shirts Shop Now! www.kojofit.com


Contact info

4.0

Great

TrustScore 4 out of 5

99 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I finally have shirts that fit

I finally have shirts that fit! They are so comfortable.
Fast delivery also
Very happy customer and will be back for more.

February 28, 2023
Kojo Fit logo

Reply from Kojo Fit

Hi Mark, so glad to hear that you love the fit and that we delivered on comfort too. We appreciate the great review!

Rated 5 out of 5 stars

Great fitting, super comfy jeans and great service

After initially getting the wrong jeans delivered by mistake, the returns and replacement process was super efficient and fast. I'm so happy with my first pair of Kojo Fit jeans! They fit really well, are super comfy and I haven't had to 'hike' them up at all - unlike all my other pairs of jeans!

January 2, 2023
Rated 4 out of 5 stars

Good customer service- sizing is not what I expected.

Awesome that you can exchange sizes, however I think I sit right in between the sizes. Found the size 12 way too big in the waist and thought they would end up too stretchy over time, returned and swapped for a 10- however, the 10 is very very tight on my legs. I'm normally a size 10 in all other clothes.
Lovely soft fabric, just not quite right for me.

November 25, 2022
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Rated 3 out of 5 stars

Great service, not a huge fan of the product

Service was good, the shorts arrived promptly. Not a great fit though- tight around the quads and knees, loose around the waist. Wife commented that they looked like bike shorts :D

October 27, 2022
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Reply from Kojo Fit

Hi Andrew, sorry to hear you didn't love the shorts and I hope we can help out with a return 👌

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Rated 3 out of 5 stars

The pants are very well made and Lovley…

The pants are very well made and Lovley soft fabric but I found they are on the smaller sizing. I am normally a 8/10 in jeans I was recommended a size 10 but they were to small luckily for my daughter they fitted her fantasticly well so she has stolen them ☺️ but she is a size 6. Was disappointed they were to small

November 1, 2022
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Reply from Kojo Fit

Thanks for giving us this feedback and sorry to hear that the fit was too small for you. We are continually refining the recommendations based on feedback, so we can see the area we can improve in the recommendation for your body type.

Rated 1 out of 5 stars

Questionable sizing

The biggest size didn't fit me and I'm not even that big. Not an inclusive brand.

September 18, 2022
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Reply from Kojo Fit

Hi Sacha, sorry that our size 16 did not fit (Currently our largest size) and we can see you returned these and we have refunded your order. We do appreciate this feedback and will consider making extra sizes in the future. Edit 2023: We have added up to size 20 in several styles due to feedback like yours which is greatly appreciated.

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Rated 5 out of 5 stars

The pants arrived on time and the fit and quality is perfect!

I experienced shipping delays and my package was stuck, I reached out to KOJO Fit and asked if they had a more detailed tracking history. They were very quick to respond even given the time zone difference! David helped me and they went ahead and just sent me another pair using a different shipping method. The pants arrived on time and the fit and quality is perfect! Thank you so much!!

September 3, 2022
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Reply from Kojo Fit

Thanks for the great review and glad you love the fit and quality of Kojo Fit Jeans 🫶

Rated 5 out of 5 stars

Leg length issue

I had an issue with the jeans I purchased, I communicated with David from kojofit and the issue was resolved immediately.

Thanks David.

September 5, 2022
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Reply from Kojo Fit

Glad we could help out Darren.

Rated 5 out of 5 stars

Five stars

Fantastic clothing. Excellent customer service.

September 5, 2022
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Reply from Kojo Fit

Appreciate you taking the time to review 🙌

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Rated 3 out of 5 stars

Can't rely on sizing if buying different colour

After I bought blue jeans and it was a good sizing and fit, I ordered a pair of black ones in same size. They really not starchy at all and they're everything but what they promoted to be comfortable (they say you can basically go to gym in them how comfortable they are) and accommodate for athletic female bodies. There is no need way that anyone with slightly bigger thighs would fit in them and as they don't stretch, the comfort is not even remotely there. It's disappointing that sizing and fabric are so different for the style that should be the same, just different colour. I know it's can return but it's just inconvenient and due to my work schedule impossible to get to the post office during working hours 😕.

September 8, 2022
Kojo Fit logo

Reply from Kojo Fit

Hi, thanks for your feedback on the Jet Black T4X style. We agree that this colour does not stretch quite as much as some of the other high stretch formflex styles. We are re-stocking the formflex in black in approx 7-10 days, so we can extend your return period for as long as required and provide a free return label and ship the more stretchy style, please email us at support@kojofit if we can assist. We have recently updated the description to communicate more clearly that it is more supportive/less stretchy than other styles. Thanks again, Kojo Fit Support

Rated 5 out of 5 stars

GO KOJO!

I am happy to rate Kojo a 5 star!! Fast delivery with items arriving within 1 day of purchase. I am really happy with the style, fit and quality!! thanks guys

December 12, 2020
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