I bought cool sunglasses and the Winston timepiece and I will definitely be coming back! Your stylish website reflects all the hip gear. In addition, my online shopping experience was enhanced by th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought an older model „the Alex“ from them, after a year of owning them, I lost one of the screws holding the glass panes in, I contacted customer support and they immediately sent me replacem... See more
Company replied
Beautiful shop with lots of styles despite being on the smaller side. Maxime assisted us on the day and was absolutely fantastic. I’ve been using my sunglasses for a month now and I love them. Can’t r... See more
Company replied
While walking around Amsterdam, my husband fell in love with a watch through the window of the local KOMONO store. The lady working there was so nice, helped us take his favorite watch with us that s... See more
Company replied
Company details
Written by the company
With its inspired style, surprising color palette and forward-thinking aesthetic, KOMONO has succeeded in pushing limits for over ten years. Founded in 2009 in Belgium by ex-professional snowboarders Anton Janssens and Raf Maes, KOMONO breaks convention and offers a fresh, new proposition. Be it sunglasses, sunglasses accessories, opticals, watches or even ski masks, KOMONO embraces the experimental and proposes a glimpse of the future into the here and now. Deeply rooted within the Antwerp fashion environment, renowned for its distinct, radical vision, KOMONO renders the avant-garde accessible and affordable. Its boundary-breaking designs have been worn by some of the world’s most recognizable faces and are stocked by an impressive number of high-profile concept stores, department stores and independent opticians and fashion boutiques. KOMONO is a truly global brand, yet embraces the individual at every step.
Contact info
Belgium
- info@komono.com
- komono.com
New Collection
4.6
Excellent
118 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love this brand and their products!
Amazing customer service and super fast shipping from Belgium to Australia! Love the brand and their products!
March 3, 2026
Reply from KOMONO
thanks for your the amazing feedback! super happy to hear this!
My Favorite Sunglasses Collection
The Komono sunglasses (collection) are the best and most vibing you can get! Great quality at great price.
February 28, 2026
Reply from KOMONO
thank you for your amazing feedback! we're very happy to hear this!
Reply from KOMONO
very happy to hear this! thank you for your feedback!
They solved directly and fast the…
They solved directly and fast the problem I had with a defective delivery
March 2, 2026
Reply from KOMONO
Thank you for your feedback! We're very happy to hear this!
Super nice vibe
Super nice vibe. Very cool modern meets alternative slick design. Staff was nice polite and helpful with some very informative brand info.
February 22, 2026
Reply from KOMONO
thank you for your feedback!
Reply from KOMONO
happy to hear this! thank you for your feedback :)
Reply from KOMONO
thank you for your amazing review! Glad to hear this!
Reply from KOMONO
thank you so much for your lovely review! happy to hear this!
Great Quality, Great Customer Service
I bought an older model „the Alex“ from them, after a year of owning them, I lost one of the screws holding the glass panes in, I contacted customer support and they immediately sent me replacement screws, even though those glasses are apparently technically discontinued.
Besides the great interaction, I wanna point out the excellent build quality of the glasses, your 10-euro H&M sunglasses don’t hold a candle.
Another nice touch was the letter that contained the replacement screws also was handwritten. In a time where everything is automated and comes from somewhere far away, this was refreshing.
I will be buying more glasses in the guture
February 16, 2026
Unprompted review
Reply from KOMONO
Thank you for your for you amazing review! We are so happy to hear this!
5 star customer support and a brand…
5 star customer support and a brand with beautiful designs. They were extremely helpful in solving an issue. Cannot recommend this brand enough!
February 18, 2026
Unprompted review
Reply from KOMONO
thank you for your lovely feedback! We're so happy to hear this!
Reply from KOMONO
we're very happy to hear this! thank you for your lovely review!
Amazing customer service
Amazing customer service. I enquired about a replacement loop for my Komono silicone watch strap and they sent me two in the post within days. Thank you
January 23, 2026
Unprompted review
Reply from KOMONO
thank you so much for your amazing feedback! Happy that we could help out!
THANKS to Lonneke in the Amsterdam store
While walking around Amsterdam, my husband fell in love with a watch through the window of the local KOMONO store. The lady working there was so nice, helped us take his favorite watch with us that same day. Once home (in the US), my son decided he really wanted a KOMONO watch - one for his girlfriend too. I wasn't able to find the ones he wanted online, so I emailed the Amsterdam store to see if they had "the ones" in stock. Lonneke from the Amsterdam store went out of her way to help. After multiple emails back and forth discussing options of how to buy and then get the watches to us, we have received the watches, and everyone is thrilled. THAT is superior customer service - THANKS Lonneke!!
January 21, 2026
Reply from KOMONO
thank you so much for your amazing feedback! We're very glad to hear that your experience was so perfect :)
Perfect is been a long time since i…
Perfect is been a long time since i did'nt order on Komono ! Good promos and great products :) Great job
January 21, 2026
Reply from KOMONO
happy to hear this! thank you for your awesome review!
Delicious design in a very special color
February 2, 2026
Reply from KOMONO
thank you for your perfect review :)
I bought a pair of sunglasses from the…
I bought a pair of sunglasses from the store in Amsterdam, great & attentive customer service and a great shopping experience overall! I'm very pleased with my purchase and would highly recommend Komono.
January 28, 2026
Reply from KOMONO
thank you for your amazing review! we're very happy to hear this!
Never received my sunglasses
Never received my sunglasses. Terrible comminucation and partnership with fedex is totaly wrong.
January 27, 2026
Reply from KOMONO
Hello Elli. As mentioned in our email conversations, we're very sorry for that the order did not arrive in time before you needed it. While we work very closely and fast with FedEx, unfortunately re-delivery attempts and changes do take time which in this case caused it to arrive to late. Again we're sorry for this.
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