I bought cool sunglasses and the Winston timepiece and I will definitely be coming back! Your stylish website reflects all the hip gear. In addition, my online shopping experience was enhanced by th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I bought an older model „the Alex“ from them, after a year of owning them, I lost one of the screws holding the glass panes in, I contacted customer support and they immediately sent me replacem... See more
Company replied
While walking around Amsterdam, my husband fell in love with a watch through the window of the local KOMONO store. The lady working there was so nice, helped us take his favorite watch with us that s... See more
Company replied
Beautiful shop with lots of styles despite being on the smaller side. Maxime assisted us on the day and was absolutely fantastic. I’ve been using my sunglasses for a month now and I love them. Can’t r... See more
Company replied
Company details
Written by the company
With its inspired style, surprising color palette and forward-thinking aesthetic, KOMONO has succeeded in pushing limits for over ten years. Founded in 2009 in Belgium by ex-professional snowboarders Anton Janssens and Raf Maes, KOMONO breaks convention and offers a fresh, new proposition. Be it sunglasses, sunglasses accessories, opticals, watches or even ski masks, KOMONO embraces the experimental and proposes a glimpse of the future into the here and now. Deeply rooted within the Antwerp fashion environment, renowned for its distinct, radical vision, KOMONO renders the avant-garde accessible and affordable. Its boundary-breaking designs have been worn by some of the world’s most recognizable faces and are stocked by an impressive number of high-profile concept stores, department stores and independent opticians and fashion boutiques. KOMONO is a truly global brand, yet embraces the individual at every step.
Contact info
Belgium
- info@komono.com
- komono.com
New Collection
4.5
Excellent
120 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I bought a pair of sunglasses from the…
I bought a pair of sunglasses from the store in Amsterdam, great & attentive customer service and a great shopping experience overall! I'm very pleased with my purchase and would highly recommend Komono.
January 28, 2026
Reply from KOMONO
thank you for your amazing review! we're very happy to hear this!
Never received my sunglasses
Never received my sunglasses. Terrible comminucation and partnership with fedex is totaly wrong.
January 27, 2026
Reply from KOMONO
Hello Elli. As mentioned in our email conversations, we're very sorry for that the order did not arrive in time before you needed it. While we work very closely and fast with FedEx, unfortunately re-delivery attempts and changes do take time which in this case caused it to arrive to late. Again we're sorry for this.
Reply from KOMONO
thank you for your amazing feedback!
Hello,
Hello,
In my country Iran there is a brand of yours I mean there is stores when I purchase things it’s coming with beautiful packaging and guarantee card but with this purchase I didn’t get neither good packaging nor guarantee card.
Thank you
February 2, 2026
Reply from KOMONO
Hello, thanks for your feedback.
Please know that there is no more guarantee card needed with our products. The warranty will run with the order number saved in our system or with a receipt/ confirmation email.
As for the packaging, we're not sure what you mean by it not being good but if it's broken you can of course reach out to our team at support@komono.com and they'll send a new pouch case out to you.
The order came in quickly but the…
The order came in quickly but the glasses were nice but one lens was already moving. I don’t lnow if it will last.
February 2, 2026
Reply from KOMONO
Hello Sonia, thanks for your review. If there is an issue with the sunglasses we can of course exchange them. For that you can reach us as support@komono.com or visit any of our flagship stores, our team will be happy to help out!
Reply from KOMONO
happy to hear this! thank you for your feedback :)
Quick and good service
January 29, 2026
Reply from KOMONO
very happy to hear this!! thank you for your feedback!
Reply from KOMONO
thank you for your positive feedback!
Great service and great quality of the…
Great service and great quality of the product. I bought a watch in store in Ghent and I am very satisfied!
January 21, 2026
Reply from KOMONO
thank you for your feedback! Happy to hear this!!
Absolutely positive
Ultimately, a positive experience. The quality is top. The packaging is beautiful. The delivery was fast. I will buy more from this brand for sure.
January 27, 2026
Reply from KOMONO
so very happy to hear this! thank you for your nice review!
Reply from KOMONO
thank you for your nice feedback!
Reply from KOMONO
so happy to hear this! appreciate your perfect review :)
Love the design of my komono
Love the design of my komono: simple,chic, retro. I was looking for something like this!
January 26, 2026
Reply from KOMONO
very glad to hear this! thank you for your amazing feedback!
Reply from KOMONO
thank you for your amazing feedback!
Reply from KOMONO
happy to hear his! thank you for your lovely review!
Reply from KOMONO
very happy to hear this! thank you for being a KOMONO fan :)
Fast shipping and overall smooth…
Fast shipping and overall smooth experience. The product is nice but the quality could be a little better, for the price.
January 22, 2026
Reply from KOMONO
thank you for your feedback, we appreciate it
Reply from KOMONO
so happy to hear this! thank you for your amazing feedback!
I just simply love Komono!
January 19, 2026
Reply from KOMONO
we're so happy to hear this and thank you for being a fan of ours!!
Quick and personalised service
Really friendly seller (Aaliyah), quick service and very personalised. Would recommend!
January 8, 2026
Reply from KOMONO
happy to hear this! and thank you for your lovely feedack!
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