Kompact9 Reviews 123

TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Here’s a clean, balanced review you can use on a website: --- The concept and overall design of the Kompact9 thrower is excellent compact, portable, and very convenient to carry, especially com... See more

Rated 1 out of 5 stars

Unfortunately its the worst dog toy I've bought. The idea is great and quality is decent but the telescopic handle does not lock when closed and keeps slipping into the open position. The cup that hol... See more

Company replied

Rated 5 out of 5 stars

Ordered two Kompact9 ball throwers, one for myself the other for a gift. Received email when dispatched and they arrived by post the next day. Well designed cardboard packaging that not only protects... See more

Rated 5 out of 5 stars

I ordered this as im a dog walker and couldnt carry a normal thrower and walk all the dog aswell the kompact9 is great as i just pop it into my pocket and go and the dogs love it. It feel really sold... See more

Company replied

Company details

  1. Pet Store

Information provided by various external sources

Kompact9 is a ball launcher that's been engineered to work perfectly for both you and your dog. But it is so much more than just another ball launcher. After all, there are plenty of those out there. We’ve completely redesigned and reimagined it from the ground up, consigning all the bad bits to the pages of history. It is the worlds only full retractable ball launcher and is made completely from plant based plastics.


Contact info

4.0

Great

TrustScore 4 out of 5

123 reviews

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Rated 5 out of 5 stars

I purchased the new version and I have…

I purchased the new version and I have to say it’s a massive improvement of the old one

April 12, 2021
Unprompted review
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Reply from Kompact9

We are delighted that you think version 2 is significantly better. Although all the maths and design worked on paper and in testing, its always good to have a third party corroborate our design enhancements. Karen and Alex

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Rated 4 out of 5 stars

It's a great idea

It's a great idea.
Throws fairly well.
Fits in a coat pocket.
Doesn't hold a ball as well as a chuckit.
Need to use a kind of ice cream scoop rotation, then keep the scoop ball face up until you through.

April 11, 2021
Rated 5 out of 5 stars

Easy to carry in my dog walking bag

Easy to carry in my dog walking bag. I can't throw the ball far on my own, I'm a bad thrower and have a bad elbow - so the dogs love that now they can actually get a good run.

April 3, 2021
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Reply from Kompact9

Thank you for your lovely review Karen! We are glad to hear you and your dogs are enjoying your ball thrower!

Rated 1 out of 5 stars

Nothing like expected.

I was very disappointed with this product. Firstly, it wouldn’t hold a standard tennis ball, which kept falling out when I tried to throw the ball. Secondly, because it would hold a ball neither would it pick it up from the floor. Thirdly, it kept collapsing when I tried to push down on the ball to try and pick it up. In all aspects it failed to perform as expected. It will be returned.

April 2, 2021
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Reply from Kompact9

Hi Allison, we are sorry that you feel this way about our product. It does fit a standard tennis ball as defined by the international tennis federation. Unfortunately a lot of other balls are branded as tennis balls when in fact they are different sizes. In terms of it collapsing, this can normally be avoided by extending the product a little bit more so that it is a bit 'tighter', then it will stay extended as you pick up the ball. If you have any further questions please send us an email on hello@kompact9.com

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Rated 5 out of 5 stars

Good launcher

Item arrived as promised and tried it today for the first time. The balls seem a lot looser in the fixture than our other launchers but when throwing it can launch the ball a good distance.

April 2, 2021
Rated 5 out of 5 stars

Purchased a retractable ball chucker

Purchased a retractable ball chucker, item arrived next day and fits into my pocket. Seems robust enough. Great service from Kompact9.

April 2, 2021
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Reply from Kompact9

Hi Lac, thank you for your review! We hope you enjoy all your games of fetch!

Rated 5 out of 5 stars

Excellent product idea

Excellent product idea - lightweight but strong and an excellent speedy service

April 1, 2021
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Reply from Kompact9

Thank you for your review Anne! Enjoy your long weekend and we hope you manage to fit a few games of fetch in!

Rated 5 out of 5 stars

Mia loves this and keeps her occupied…

Mia loves this and keeps her occupied for ages running after the ball that is flung much further. The whole ordering and delivery process was quick and easy

March 31, 2021
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Reply from Kompact9

Thank you for your review Nicola! We are glad to hear Mia enjoys playing fetch!

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Rated 5 out of 5 stars

Great piece of kit

Great piece of kit, so much easier to carry and put away when fetch is done

March 28, 2021
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Reply from Kompact9

Thank you very much Richard! I hope you and your dog enjoy all your games of fetch!

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Rated 4 out of 5 stars

Very impressed with this product

Very impressed with this product, love that it fits neatly in my pocket, has a bag to cover a slobbery ball and is so easy to use. With “ normal “ ball thrower my success was hit and miss, often straining my arm in the process. The only reason I haven’t given it 5 stars is that I found that a lot of tennis balls are slightly loose in the cup and will fall out, so needs a different technique to throw. All in all I highly recommend this ball thrower.

March 28, 2021
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Reply from Kompact9

Hi Tina, thank you for your review! Unfortunately a lot of balls are marketed as tennis balls but are different sizes. Our ball thrower is designed to hold to standard tennis balls as specified by the international tennis federation. But as you say, by slightly adjusting your technique this ball thrower will work with any size ball.

Rated 5 out of 5 stars

Expensive but......

Expensive but, faster than a speeding bullet on delivery, despite Covid-19.

March 24, 2021
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Reply from Kompact9

Thank you for your lovely review. Enjoy sending speeding balls for your dog to fetch!

Rated 3 out of 5 stars

A great idea although an average tennis…

A great idea although an average tennis ball is too small so ball falls out all the time
Quite expensive too

March 22, 2021
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Reply from Kompact9

Dear Mrs Lloyd,

Thank you for your feedback. The ball thrower is designed to take a standard sized tennis ball as defined by the lawn tennis association. Unfortunately, lots of balls on the market are referred to as 'tennis balls' but are actually balls of unregulated sized balls marketed as tennis balls. The ball thrower will however still work with the smaller versions, although as you point out, you do need a slightly different action to keep the ball in the cup during the final fling through. We recommend that you get a standard sized tennis ball and give it another go - you'll find it significantly easier. As an innovative recycled UK made product it is expensive to produce, however we think the enhanced design, sustainability and UK made aspects of the ball thrower are a price worth paying. Kompact9 team

Rated 5 out of 5 stars

Where has this been all my life?

Where has this been all my life? We live in the Welsh countryside with our two dogs, and one of them can fetch a ball for hours. I’m really impressed by how sturdy the ball thrower is, and also how easy it is to stowaway - with a handy bag for those muddy occasions to keep my pocket clean. I can’t recommend it enough, a really clever design and worth every penny!

February 11, 2021
Unprompted review
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Reply from Kompact9

Hi Ben, thanks you your review! Great to hear that you and your dogs have been enjoying playing fetch!

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Rated 5 out of 5 stars

Impressive customer service

Been looking for a while for retractable ball thrower for a while so this looked ideal. Unfortunately on the first use it cracked and I threw the ball and part of the thrower went with it. I taped up the crack but on its second use it cracked in another place rendering it useless. Very disappointed.
UPDATE.
After posting the above I was contacted by the company who apologised for my experience and offered me their updated thrower which I received recently. I have used this a few times now and it has fared much better, it retracts nicely and works really well. Very impressive customer service.

January 17, 2021
Unprompted review
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Reply from Kompact9

Very sorry to hear you have experienced this. If you email us on hello@kompact9.com we will be able to sort this out for you.

Rated 4 out of 5 stars

Kompact9 is great to use saves my arm…

Kompact9 is great to use saves my arm aching and dog not running so far,
The retraction sometime gets stuck and I have to be gentle with it, a friend who recommended the item has had her Kompact9 break in a couple of places, so need to put some grease for easy running. Up till now it is great and my dog loves it.

January 13, 2021
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Reply from Kompact9

Thanks for your review! When it's cold outside the retraction does get a bit more 'stuck' than in warm conditions, unfortunately this is just a feature of plastic! But it should still be very easy to do if you follow the technique shown on our leaflet where you grip the top of the ball thrower (just below where the ball is) and hit the bottom with the palm of your hand. Sorry to hear about your friends break, if she gets in contact with us we will be able to resolve this issue for her.

Rated 4 out of 5 stars

Fantastic product

I love this dog aid. It fits perfectly in my bag and is easy to carry around. The pouch for the "soggy" ball is a clever idea. Saves everything else getting covered with dog slobber.
My only criticism is that it could do with some sort of lock. It does stay in position when I'm using it but doesn't stay closed when not in use. I would recommend this product.

January 13, 2021
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Reply from Kompact9

Thank you very much for your feedback, the reason we avoided adding a lock was so that it would always be quick and easy to extend without there being anything in the way but we are looking into it for future products! We agree the bag is a must if you're putting it in your pocket or bag!

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