Banner for Koreadates

Koreadates Reviews 665

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 650 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform easy to navigate and set up their profiles. Many people also praise the staff for being supportive, friendly, and helpful, quickly resolving issues and answering questions with patience and knowledge. However, some customers were not happy with the pricing, finding the service to be very expensive, especially the cost of credits for chatting. Some reviewers also mentioned issues with the website, such as messages not being accessible or the site not meeting their expectations regarding free usage.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting its ease of use and intuitive interface.... See more

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the support team for being... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers express strong dissatisfaction, citing... See more

Price

People report negative experiences with price, consistently finding it to be incredibly expensive and a... See more

Customer service

Consumers find customer service to be ambiguous, with many praising the helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far, l don't have any complaints Rudy has been supportive. He responded to my email and advised me about the next plan. I like the platform,( though it's costly ) because they... See more

Company replied

Rated 4 out of 5 stars

Seems to be a good site and well put together and easy to operate. The gals are nice and seem to be more than Ok, but they are very young and I'm not sure how long they would last with me being 81, bu... See more

Company replied

Rated 4 out of 5 stars

First of all, I missed my chat slot and l was emailed to let me know. A pop up said that my form may have expired , l informed the support officer, and the form was was updated

Rated 4 out of 5 stars

The question I had was answered. The only issue is that I was told that there was supposed to be a form to fill out to obtain the contact information that I wanted, but I have yet to see such a form a... See more


Company details

About Koreadates

Written by the company

Koreadates

Koreadates is an online dating platform designed for those who seek meaningful conversations and value cultural connection. Whether you're curious about new traditions or eager to share your own, our platform offers a welcoming space where soft words blossom and thoughtful communication leads the way.

Here, romance begins gently — through kind exchanges, mutual curiosity, and a desire to connect. We invite you to explore heartfelt conversations that spark warmth, joy, and a sense of discovery. With every message, you have the chance to engage with someone who appreciates openness, respect, and the beauty of getting to know each other at a natural pace.

At Koreadates, there’s no pressure. Just a calm, supportive environment where you can enjoy emotional connection and experience the richness of shared perspectives. Our community is for those who believe in the quiet magic of honest dialogue — and the joy of letting new feelings unfold.

Join Koreadates and embrace the rhythm of soft, sincere communication. Your next meaningful conversation could be just a few words away.


Contact info

3.8

Great

TrustScore 4 out of 5

665 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Site use.

For a start, it didn't take me long to find a lady, and she's a really nice person.
We've sent each other over 700 letters.
I like the way the site is set up, easy to navigate.
I believe that the company is doing everything well.
And that's in all honesty.

May 9, 2026
Rated 5 out of 5 stars

Hello

Hello, I need more time to can explain my experience.

May 8, 2026
Koreadates logo

Reply from Koreadates

Hi there,

Glad to hear you’re enjoying your experience with us!

Best,
Alicia from Koreadates

Rated 1 out of 5 stars

Never again

Never again. That's it. Never again.

April 21, 2026
Unprompted review
Koreadates logo

Reply from Koreadates

Hi Michel,

If you would like to share more details regarding your experience or concerns, please contact support@koreadates.help, so the team can review your feedback further.

Best,
Alicia from Koreadates

Rated 1 out of 5 stars

You will never meet a real person -- they aren't here!

This site is deliberately designed to prey upon loney people. Read the reviews: NO ONE actually meets a live person, the photos are clearly professionally staged, the ages don't match up, it is a scam to make suckers pay for credits to chat, and in that way feel wanted.
Shame on the creators for taking advantage of people, mostly men.
---PS: note the auto-generated "response" below! what a joke

May 6, 2026
Unprompted review
Koreadates logo

Reply from Koreadates

Hi there,

Safety and security are our top priorities. We maintain a zero-tolerance policy for fraud, deceptive behavior, and any misuse of the platform. All users are expected to follow the Terms of Service, and action is taken when violations are identified.

Communication on the platform is designed to take place within the system, and profile availability or interactions may vary depending on user activity and preferences.

If you’ve encountered suspicious profiles or interactions, please report them to support@koreadates.help with details so the team can review them thoroughly. You can also block such profiles directly through the platform.

Best,
Alicia from Koreadates

Rated 5 out of 5 stars

This app is amazing

It's easy to use and the women immediately message back and are so nice

May 7, 2026
Koreadates logo

Reply from Koreadates

Hi Essa,

We’re glad you’re enjoying the conversations and connections!

Best,
Alicia from Koreadates

Rated 3 out of 5 stars

The only thing I dislike about it so…

The only thing I dislike about it so far is the fact that I’ve actually talked to three people and now I have to buy credits

May 7, 2026
Koreadates logo

Reply from Koreadates

Hi Connie,

Registration and general usage of the platform are available without charge, while some additional communication features and functions may require credits depending on how users choose to interact.

If you have questions regarding credits or available options, please contact support@koreadates.help, so the team can assist you further.

Best,
Alicia from Koreadates

Rated 5 out of 5 stars

Really helpful and lovely

Really helpful and lovely

May 7, 2026
Koreadates logo

Reply from Koreadates

Hi Jac,

Thank you for the kind words and for being part of the platform!

Best,
Alicia from Koreadates

Rated 5 out of 5 stars

she corrected me on something nicely…

she corrected me on something nicely and we went back and forth for ages. best debate I've had in months 😄

April 29, 2026
Unprompted review
Koreadates logo

Reply from Koreadates

Hi David,

Great to hear you’re having a positive experience so far!

Best,
Alicia from Koreadates

Rated 5 out of 5 stars

Nice girl

Honest chat, beautiful person, reminder of what's coming, nothing is lost forever. Diana took my attention right away.

May 6, 2026
Koreadates logo

Reply from Koreadates

Hi Peter,

We truly appreciate your support and feedback!

Best,
Alicia from Koreadates

Rated 2 out of 5 stars

Profound disappointment with your service

I am writing to express profound dissatisfaction with several critical aspects of your service, which have led to significant financial expense and considerable frustration. While I acknowledge some positive elements of your platform, the overarching experience has been severely undermined by systemic issues.

Firstly, I must correct a potential misidentification. During a recent and crucial support interaction, I was assisted by a representative named Leya, whose exemplary service stands in stark contrast to my broader experience.

My engagement with your platform has been plagued by an overwhelming volume of unsolicited communications from numerous young suitors, predominantly through expensive letter exchanges. This communication model, where identical content could be conveyed via chat at a fraction of the cost, led to an exceptionally rapid depletion of my coin balance. I experienced a single instance where over $300 was spent in one evening, primarily due to these high-cost letter charges. This pricing structure feels exploitative, particularly when cheaper alternatives exist within your own system, yet are not incentivized or clearly differentiated.

Beyond the specific issue of letter costs, it appears that charges are levied for nearly every minor interaction on your site. I am not rich! While I can understand the necessity of charging for premium content like photos, the cumulative effect of these granular charges, combined with a lack of transparent coin usage guidelines, creates an environment where funds are consumed at an alarming rate without clear value or understanding for the user. My initial purchases, ranging from $49 to $199, quickly evaporated, leaving me utterly confused about how my investment translated into services. Explicit and accessible instructions detailing coin valuation, consumption rates for various interactions, and clear cost-benefit analyses are urgently needed.. Try going back to the drawing board and think about the customer perspective. This was the first time for me to be on a dating site and it has been a horrible experience. Though most of the were very kind, gentlemanly, and understanding of my situation and not being able to continue the conversation or get back with them. One last thing when I ask,

Compounding these financial concerns is the utterly unacceptable state of your customer service. Attempts to reach support via your advertised phone number have been met with unresponsiveness. Furthermore, online chat representatives frequently indicate unavailability or disconnect prematurely, often displaying a generic "busy" message, leaving critical inquiries unresolved. This chronic inaccessibility and lack of engagement from your support team is a severe systemic failure that leaves users without recourse when encountering problems, which is particularly egregious given the financial transactions involved. Reliable, responsive, and available customer service is a foundational requirement for any online platform.

The most distressing issue concerns the management of my payment information. Despite explicit requests, I was unable to remove my credit card details from your system. This fundamental lack of user control over personal financial data is alarming. This inability directly contributed to what I perceived as excessive and unauthorized charges, forcing me to take the drastic measure of canceling my credit card to prevent further debits. To my dismay, even after this, I was informed that my card information remained on file. This poses a significant security risk and represents a profound breach of trust.

In this landscape of issues, Ms. Leya's assistance was a solitary, bright spot. She demonstrated outstanding professionalism, patiently listened to my concerns, provided comprehensive explanations, and offered invaluable advice, including the option of using gift cards to better manage expenditures. Her level of care and clarity was exceptional and is precisely the standard all your customer interactions should meet.

Given the gravity of these concerns—including non-transparent billing practices, exorbitant costs, a dysfunctional customer service system, and the alarming inability to manage my own payment information—I demand an immediate and thorough investigation into these matters. I require clear confirmation that all my payment details have been permanently and irrevocably deleted from your system. Failure to address these critical issues with the urgency and resolution they demand will necessitate exploring all available avenues for recourse.

May 5, 2026
Koreadates logo

Reply from Koreadates

Hi Cathy,

Registration and general usage of the platform are available without charge, while credits are used when users choose to access additional communication features and interactions. Usage may vary depending on how different features are used throughout conversations and profile activity.

Regarding payment methods, account charges, and card information management, public communication is limited and does not allow us to review account-specific financial details here. For this reason, please contact support@koreadates.help, directly so the relevant team can securely review your account, billing activity, and payment information requests in detail and provide further assistance.

Best,
Alicia from Koreadates

Rated 5 out of 5 stars

Fun chatting

Fun chatting

December 29, 2025
Koreadates logo

Reply from Koreadates

Hi there,

Happy to hear the platform has been enjoyable for you!

Best,
Alicia from Koreadates

Rated 5 out of 5 stars

the fact that you can take a break and…

the fact that you can take a break and come back without losing everything is underrated. no pressure here

April 27, 2026
Unprompted review
Koreadates logo

Reply from Koreadates

Hi Melissa,

We’re glad the platform has made a good impression on you!

Best,
Alicia from Koreadates

Rated 5 out of 5 stars

Nice people

Nice people

May 6, 2026
Koreadates logo

Reply from Koreadates

Hi Kim,

Wonderful to hear you’re enjoying your time here!

Best,
Alicia from Koreadates

Rated 5 out of 5 stars

Optimistic and positive to have a great experience

It's different more user friendly and I am still seeing where this app will lead to. I don't really like dating app, lots of scammers and fake people. Let's see what your app can deliver..I am positive and optimistic to have a wonderful and amazing experience.

May 6, 2026
Koreadates logo

Reply from Koreadates

Hi there,

Thank you for your positive feedback, it means a lot to us!

Best,
Alicia from Koreadates

Rated 5 out of 5 stars

Great communication

Great communication

May 5, 2026
Koreadates logo

Reply from Koreadates

Hi Eliza,

Glad to know you’re having a pleasant experience on the platform!

Best,
Alicia from Koreadates

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look