Kraken Bracelets Reviews 

295
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Made in China Alibaba nautical bracelets I never should of ordered from kraken terrible quality why can’t you manufacture your own bracelets instead of charging £15 for a £1 bracelet

Rated 5 out of 5 stars

Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... See more

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Rated 5 out of 5 stars

I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... See more

Rated 5 out of 5 stars

I own 2 bracelets now from Kraken and they're both amazing in aesthetic and quality. The customer service is also incredible, I received a size that was slightly too large for my wrist and it was so... See more

Company details

  1. Jewelry Store

Written by the company

We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.


Contact info

3.8

Great

TrustScore 4 out of 5

295 reviews

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No recent history of asking for reviews

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3.8

All reviews

(295)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Damaged bracelet.

I had a damaged bracelet from this company and contacted them about repairing it however they offered to replace it immediately. I had a new bracelet within a week. The service was first class and the bracelet was top quality. I cannot recommend this company highly enough.

June 8, 2023
Unprompted review
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Rated 4 out of 5 stars

Good service

Bit of an issue with royal mail delivering the item as it never showed up, upon contacting kraken they sent a temp replacement as the one I had ordered was not in stock, replacement soon followed

May 2, 2023
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Rated 5 out of 5 stars

I have brought more than one bracelet…

I have brought more than one bracelet off kraken and each time
I have been more than happy with the experience and quality of the bracelets

My last purchase the bracelet was late due to no fault of kraken and once emailed they sent another bracelet out no questions asked due to a fault royal mails side.A great personal touch from a great company I have used more than once and will recommend to anyone.

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service from the Kraken team!

I purchased a couple of Kraken bracelets a few months ago, and love them. I was devastated when I lost the fastening pin off one of them a few days ago.

I messaged the Kraken team hoping to be able to buy a replacement pin, and the very next day I received one through the post - completely free of charge!

This company could teach a lot of the bigger companies a lot about customer service. I’m already planning to order more as they have proved they value me as a customer.

May 19, 2023
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Rated 5 out of 5 stars

Good

Happy from delivery. Product was ok on time and what I exactly want

May 2, 2023
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Had an issue with the clasp coming loose. They sent a new one out. Great customer service and great product. I was just unfortunate.

April 23, 2023
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Rated 5 out of 5 stars

Amazing quality bracelet

Love my bracelet seems amazing quality for the price and so pleased with my purchase. Arrived on time and in perfect condition and makes me one very happy buyer and would highly recommend kraken bracelets .

March 30, 2023
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Rated 4 out of 5 stars

Fantastic

Fantastic, the bracelet is high quality and the experience was great.
The bracelet come lose at times but really top quality

March 30, 2023

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