Made in China Alibaba nautical bracelets I never should of ordered from kraken terrible quality why can’t you manufacture your own bracelets instead of charging £15 for a £1 bracelet
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... See more
Company replied
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... See more
I own 2 bracelets now from Kraken and they're both amazing in aesthetic and quality. The customer service is also incredible, I received a size that was slightly too large for my wrist and it was so... See more
Company details
Written by the company
We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.
Contact info
Unit 2, WN6 7NR, Wigan, United Kingdom
- help@krakenbracelets.com
- krakenbracelets.com
3.8
Great
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Not impressed
Not impressed with the branding & fit of this item. Was expecting a branding patch & name on the shackle as in pictures but there is nothing. Also the description says it is supplied with a second shackle but there was nothing. I ordered based on my wrist circumference as instructed but the bracelet is way too big. It is almost like it is a cheap market copy!
April 2, 2023
Advertisement
Great service
Great service. I did leave 1star prior as item not received. However this was rectified. Good products too.
Thanks
March 31, 2023
Excellent service and quality product
Excellent service, great to deal with and a quality product
March 31, 2023
Reply from Kraken Bracelets
Hi Robert,
Thank you for taking the time to leave us a review.
Just email us at help@krakenbracelets.com and we’ll get a replacement sent out next day!
Kindest Regards
Ed from Kraken Bracelets
The screw has come loose after having…
The screw has come loose after having been tightened with a pair of pliers (due to the same thing happening with the original screw). At £6 per screw, feeling a bit screwed.
March 30, 2023
Advertisement
Great product but sizing is a bit…
Great product but sizing is a bit confusing ordered a medium but it was extra large for me and my friend's.
March 16, 2023
Excellent customer service
I contacted this company about an exchange after ordering the wrong size (my fault, not theirs!). They responded quickly, were very accommodating, and even despatched a replacement before receiving the original back. Delivery was fast on both occasions. Excellent customer service. Would definitely buy from them again.
March 31, 2023
Unprompted review
Advertisement
I ordered a bracelet in mid Febuary
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a replacement which arrived in a few days.
Brilliant response. I would recommend and use again.
March 17, 2023
Problem sorted , first rate
I lost my bracelet as the clasp must have come undone.
Replaced and gave me a second one as well.
Comms not straight away [nor are mine} but they will reply, give them chance
March 15, 2023
Advertisement
Five star company.
I gave it five stars even though my first bracelet didn't arrive. This was rectified quickly. Company couldn't have done more.
March 1, 2023
Good product
Good product - good sizing and good delivery .
Need to get more stock - been trying to order another bracelet for a couple of weeks and out of stock .
February 26, 2023
Still hasn't arrived after two weeks
Still hasn't arrived after two weeks. Not sure if I have been scammed or not.
February 21, 2023
Advertisement
Terrible company
Terrible company, avoid.
Would love to review item, but hasn't arrived.
February 21, 2023
Arrived very quickly.
Arrived very quickly.. really nice bracelets... I bought 3 of 'em.. 👍👍
February 17, 2023
great quality
January 19, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.