Krale Reviews 12,959

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and flawless delivery service, often noting that products arrive quicker than expected, even for international orders. Many people highlight the excellent quality of the products and the smooth ordering process. The customer service is frequently commended for being responsive, helpful, and providing clear communication throughout the purchase journey. However, some customers also noted issues with the shipping packaging, suggesting that a harder box would be beneficial for delicate items. A few other people also felt that the delivery company, UPS, sometimes caused delays or mishandled packages, leading to frustration with tracking and delivery times. There were also isolated reports of receiving a damaged or incorrect part, though these issues were generally resolved by the company.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

People report positive experiences with product, often praising the high quality and wide selection... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, accurate, and... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Quality

Customers generally express satisfaction with the quality of products. Many reviewers highlight the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From Davide Portugal i have bought lot of item with Krale. for me tis the Best webshop for sport shooting in Europe in all aspects. The customer service is also excellent, something that many unde... See more

Company replied

Rated 5 out of 5 stars

Great price, easy to buy and updated emails. uploading ID was a little confusing, as it did not let you know if it completed or not. customs and import fees were unexpected as this was my first overs... See more

Company replied

Rated 5 out of 5 stars

Was having difficulty sourcing a Rusan adapter in the UK but found that Krale in Holland were able to supply the size I needed. No problems with payment or sending to the UK. Price was very competitiv... See more

Company replied

Rated 5 out of 5 stars

Yes, a very good company to do business with. I had a slight issue with the address of my package, in the UK our house number comes before the address, in the NL it’s marked after the street, road etc... See more

Company replied


Company details

  1. Gun Shop

Written by the company

Alles voor de sportschutter, jager en airsofter. Winkel en webshop voor de schietsport, jacht, airsoft en outdoor. ✓ Grote voorraad ✓ Volgende dag in huis


Contact info

4.8

Excellent

TrustScore 5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 52% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

A pleasure

Quick delivery, well packed, exactly as described. Thank you!

January 28, 2026
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Reply from Krale

Thanks for your review and great to hear that everything went so smoothly!

Rated 5 out of 5 stars

Outstanding customer service!

Outstanding customer service, incredibly fast shipping, will continue to be not just a customer but also a fan of Krale!

January 28, 2026
Krale logo

Reply from Krale

Thanks for the review! We're so happy to hear you're so satisfied with our customer service and that you've even become a fan :)
We're happy to help you in the future.

Rated 5 out of 5 stars

Great service and very fast delivery

Great service and very fast delivery.
Very helpful people.

January 24, 2026
Krale logo

Reply from Krale

Great to hear that you appreciate our service so much!
We really appreciate the positive feedback and hope to be helpful in the future.

Rated 5 out of 5 stars

Fast and efficient

Quick order, affordable shipping, good shipping did partner.

January 24, 2026
Krale logo

Reply from Krale

Thanks for your review and great to hear that everything went so smoothly!

Rated 5 out of 5 stars

Competent

Competent, serious, reliable website and seller. Very fast international delivery times.

January 25, 2026
Krale logo

Reply from Krale

Great to hear you received your package so quickly, thanks for the review :)

Rated 5 out of 5 stars

Very good company

Super fast delivery to EU. Very good communication.

January 24, 2026
Krale logo

Reply from Krale

We're glad to hear you received your package so quickly. Thanks for the 5 stars :)

Rated 5 out of 5 stars

Bore light

Wide offer, professionalism, quick delivery time, well-packaged goods.

January 17, 2026
Krale logo

Reply from Krale

Great to hear that ordering and shipping went so smoothly! Thank you!

Rated 5 out of 5 stars

Highly recommended

Excellent service in every way. Highly recommended.

January 20, 2026
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Reply from Krale

Great to hear that you appreciate our service - much appreciated :)

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Excellent buying experience. The product fully matched the description and delivery was fast. The seller communicated clearly and responded quickly to my questions. Everything went smoothly from start to finish. Highly recommended — I would definitely buy again.

January 19, 2026
Krale logo

Reply from Krale

Thank you so much for the review and the 10 stars! We're glad to hear you had such a good experience with us and that everything went so smoothly.
We look forward to serving you again next time.

Rated 5 out of 5 stars

Great seller!

Very fast shipping and the store is very well stocked. I will definitely shop at this store again :)

January 11, 2026
Krale logo

Reply from Krale

Thanks for the review! We're glad to hear you're so satisfied. We'd love to help you again next time :)

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