From Davide Portugal i have bought lot of item with Krale. for me tis the Best webshop for sport shooting in Europe in all aspects. The customer service is also excellent, something that many unde... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price, easy to buy and updated emails. uploading ID was a little confusing, as it did not let you know if it completed or not. customs and import fees were unexpected as this was my first overs... See more
Company replied
Was having difficulty sourcing a Rusan adapter in the UK but found that Krale in Holland were able to supply the size I needed. No problems with payment or sending to the UK. Price was very competitiv... See more
Company replied
Yes, a very good company to do business with. I had a slight issue with the address of my package, in the UK our house number comes before the address, in the NL it’s marked after the street, road etc... See more
Company replied
Company details
Written by the company
Alles voor de sportschutter, jager en airsofter. Winkel en webshop voor de schietsport, jacht, airsoft en outdoor. ✓ Grote voorraad ✓ Volgende dag in huis
Contact info
Netherlands
- krale.shop
4.8
Excellent
13K reviews
Replied to 52% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect delivery
Perfect delivery, Fast and reasonable shipping rate to Switzerland.
Product is exactly like described
March 31, 2026
Reply from Krale
We are very pleased that you are happy and thank you for your review :)
Easy to order and fast delivery
Easy to order and fast delivery. Got caught with custom charges but the case still ended up cheaper than any competitor. Will order from again. Thanks
March 30, 2026
Reply from Krale
Great to hear that ordering and shipping went so smoothly! Until next time.
Fantastic turn around time to ship…
Fantastic turn around time to ship across Atlantic. Tariff charge was a surprise / thats USA.
March 31, 2026
Reply from Krale
Great to hear that shipping went so smoothly! Thank you for your review.
5⭐️⭐️⭐️⭐️⭐️
Yes, a very good company to do business with. I had a slight issue with the address of my package, in the UK our house number comes before the address, in the NL it’s marked after the street, road etc. A quick email to customer service (Joep) reassured me that everything would be fine. Upon receiving my package (within an hour), customer service (Joep) emailed to ask if delivery went okay and everything was fine. That folks is what you call quality of service! Great company, recommended if they have what you want.
March 30, 2026
Reply from Krale
Thank you very much for the lovely review. It is great to hear that Joep was able to help you so well with the correct addressing on your package and that you are so satisfied with our service. We look forward to assisting you further in the future!
Reply from Krale
We really appreciate the positive feedback and hope to be helpful in the future.
Fast delivery
Fast delivery. Good prices. Good quality. The shipping packaging could be better. UPS delivered the package from the parcel shop without a signature or without showing identification🤔
March 30, 2026
Reply from Krale
Good to hear that you are satisfied with the quality of the ordered products and our prices.
Thank you for the feedback regarding the shipment with UPS and our packaging method.
Great in every way
Great customer service and very fast delivery! Will be buying again.
March 30, 2026
Reply from Krale
We are very pleased that you are happy and thank you for your review! Until next time :)
Reply from Krale
Thanks for your 5-star rating :)
Best Pellet Catcher ever
Best Pellet Catcher I ever saw, quick delivery, perfect service
March 29, 2026
Reply from Krale
Thank you for the review. It is great to hear that you are so pleased with the pellet catcher; we wish you lots of shooting fun with it!
We look forward to being of service to you again in the future.
Reply from Krale
We are very pleased that you are happy and thank you for your review :)
parcel post
Hello, I received the ordered items. I haven't had the chance to test them yet. However, I am dissatisfied with the parcel post, whether it's yours or ours, they do a very poor job with packages. I'm sending pictures as proof. I hope everything will work, I'm most worried about the air bottle. Lp.
March 29, 2026
Reply from Krale
Thank you for the review. We are sorry to hear that the delivery of your package did not go as planned. We have received the photos and responded to your email as soon as possible.
Unfortunately, we have not yet received a response to our last email. We are happy to assist you further.
First time dealing with Krale
First time dealing with Krale, no issues with purchasing on line, easy payment and quick confirmation payment recieved. Dispatch & delivery very quick I couldnt believe it. Cant fault this company. Very good value also😎👍
March 28, 2026
Reply from Krale
Thank you very much for the review! It is great to hear that you had such a good first experience with us and that ordering and shipping went so smoothly.
We would be happy to assist you further in the future :)
Fast delivery
Fast delivery, easy to pay,almost to much confirmation and package follow up but better this way than no info. Package well protected inside but harder box could be benefical if it contains delicate goods. All in all everything OK.
Regards, Jens.
March 24, 2026
Reply from Krale
It is great to hear that the ordering and delivery went so smoothly. Thank you for the feedback regarding the packing of your parcel.
We look forward to being of service to you again in the future and offering you an even better experience.
Great experience
website is friendly, nothing special.
shipping was unbelievably quick and stands out vs other internet shops
March 24, 2026
Reply from Krale
Thank you for the feedback; it is great to hear that you had such a good experience with us and that you received your order so quickly!
We look forward to being of service to you again in the future.
Reply from Krale
Great to hear that you appreciate our service - much appreciated :)
Reply from Krale
Thank you for the review. We have contacted you via email and learned that you adjusted the ordered product to fit yourself. Please feel free to contact us next time so we can resolve this for you. We are happy to help!
Great Company
Always a great company to deal with. Easy Purchase, Fast processing and Fast shipping. Good prices and good selection. Great customer service.
March 25, 2026
Reply from Krale
Thank you very much for the review, it is great to hear that you had another good experience with us and that everything went so smoothly!
We would be happy to be of service to you again in the future :)
Fast delivery
March 22, 2026
Unprompted review
Reply from Krale
Great to hear that your package was delivered so quickly. Many thanks for your review, much appreciated!
What is in your minds to send a 2…
What is in your minds to send a 2 magazines for tm akm tru the ups bro i am getting molested by ups and shipping and i am waiting for the magazines for a week
March 24, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.