Krause Autos Reviews 

107
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and professional service, often highlighting the convenience of car collection and return. People frequently commend the staff for being friendly, helpful, and professional, providing clear explanations and honest advice. The customer service is often described as exceptional, with reviewers appreciating the clear communication and being kept informed throughout the process. Many customers also highlight the fair and competitive pricing, noting that they received transparent costs without hidden charges. Reviewers frequently mention the honesty and trustworthiness of the business.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the quick, efficient, and honest... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Price

Users describe positive interactions with price, frequently mentioning fair, reasonable, and competitive... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the great customer care and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Krause Autos consistently deliver what they promise. Never any hassle, easy to book MOT, confirmation and they pick up and drop car back off when they say. An absolutely great level of service, profes... See more

Rated 5 out of 5 stars

It is becoming increasingly rare to identify genuine, professional, friendly and above all, honest car services and repair businesses. Krause is one of those exceptions. The level of courtesy, compet... See more

Rated 5 out of 5 stars

I was on a recent trip from the West Country to stay with family in beds , when I realised my front car bonnet had received a knock and was in danger of falling free for the journey home. Chris and hi... See more

Rated 5 out of 5 stars

Great company to deal with. Getting my major service completed with the was an excellent experience. The garage collected my car, kept me informed through the service. I used Krause Autos for some war... See more


Company details

  1. Mechanic
  2. Auto Body Shop
  3. Car Service

Written by the company

Krause Autos was set up in 2020 and remains family run. We're a friendly, local vehicle repair garage and bodyshop, also offering car servicing and MOT, aiming to provide the highest levels of technical expertise for our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(107)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Just had a master service done on my…

Just had a master service done on my little car.
They came and picked up the car and dropped it off when done.
Car is running smoothly so all good.
Great service, we are new to this garage but very happy with the service we have been given so will be back.

October 20, 2025
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Rated 5 out of 5 stars

Krause Autos consistently deliver what they promise

Krause Autos consistently deliver what they promise. Never any hassle, easy to book MOT, confirmation and they pick up and drop car back off when they say. An absolutely great level of service, professional and friendly, that is hard to find nowadays. Book here with confidence, can't recommend Krause highly enough.

October 5, 2025
Rated 5 out of 5 stars

Fantastic Business

I have been using Krause Autos for several years now for M.o.T and any repairs. The service and level of work carried out is always exceptional and reasonably priced. The staff are extremely pleasant , accommodating and clear in their explanation of any work needed to be carried out. I am very happy to use this company and recommend.

August 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Great company

Great company. Friendly staff and excellent work carried out. And fair prices. 5 stars all the way. Highly recommend. Thanks. paul-in-bedford

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

A great experience

I contacted them through wattsap and received my quote within a day for regassing my puma. They came to collect my car which is a free service as arranged and phoned within 2 hours to say the car was ready and paid over the phone and the car was returned within an hour. I was really impressed with the service and how professional they are and I will definitely be using them again.

August 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent experience

I would definitely recommend Krause Autos they have done both my MOT and service recently called to say they were on the way to collect car all staff very friendly excellent customer service,advisories explained on MOT -Thank you for a great service

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Excellent customer care, friendly staff and they genuinely care about their customers. Would recommend to anyone, and will definitely be going back if I need a mechanic in the future. I was well and truly looked after.

June 18, 2025
Unprompted review

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