Kreafunk Reviews 1,333

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I purchased the Kreafunk Dabbie, wheat colour from JB Hi Fi Marketplace and it arrived today. The buttons are inscribed but the lettering is not coloured or readable other than with a magnifying glass... See more

Company replied

Rated 5 out of 5 stars

Impressed. The aSense are easily the most comfy in-ear headphones I've used and I've been through a lot over the years. Combined with a very decent sound image I can only recommend them. The only thin... See more

Company replied

Rated 5 out of 5 stars

I bought the two alarm clocks made by Kreafunk, to keep the iphones out of the bedroom. Delivery was super quick. We’ve been using them for 2 weeks and morning wakeups are a little more manageable... See more

Company replied

Rated 5 out of 5 stars

The customer service at Kreafunk is truly second to none. Maja responded to my email incredibly fast, was extremely friendly, and above all very solution-oriented. Everything was handled smoothly a... See more

Company replied

Company details

  1. Electronics Exporter
  2. Electronics Company
  3. Electronics Manufacturer

About Kreafunk

Written by the company

Speakers and easy tech for all moments

We are Danish design and lifestyle, helping you make the most of every moment by creating and offering beautifully designed audio and easy tech products that support every need and individual style. Kreafunk is made for every moment. Big or small.

Everyday design that unites creativity and functionality in a cool universe of wireless Bluetooth speakers, headphones, earplugs and leather accessories.

Making everyday life easier through the power of sound.

We think every day is to, in some way, be celebrated. That’s why we make beautiful audio products that are easy to use by anyone. Our promise is that they suit your needs, come with an affordable price tag and can be with you exactly when you need them.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! It’s a gift but now I wish I got one for myself 😅

November 24, 2023
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Reply from Kreafunk

Hi Alex

Thank you so much for your review!🤗

Our webshop is always open for you to get one yourself 🤩🎁

Best Regards
Team Kreafunk

Rated 5 out of 5 stars

Bought aJazz+

Bought aJazz+
Fantastic sound. Stylish look. Really happy with purcgase. Shipping from Hollant to Lithuania took just 5 days.
Buy with confidence!

November 20, 2023
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Reply from Kreafunk

Hi Vytautas

Thank you so much for your review 🙌🏼

We are very glad to hear that you had a good experience, and that you are happy with our delivery😍

Best regards
Team Kreafunk

Rated 2 out of 5 stars

Purchased the aBEANS in Ear headphones

Purchased the aBEANS in Ear headphones, and it's been a frustrating experience. Within a month, the right earpiece malfunctioned. Reinstalling was a headache, and the lack of customer service made the situation worse. I strongly advise against buying their products until they address these persistent issues.

November 29, 2023
Unprompted review
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Reply from Kreafunk

Hi David

i'm sorry to hear that the aBEAN you received was defect 😕

We have sold a lot of aBEAN and sadly there will be a few malfunctioning items among our productions – just like all other electronics.

I can’t see that you contacted our support@kreafunk.dk, but we would love to help you out 😊

Best regards
Team Kreafunk

Rated 5 out of 5 stars

Sent swiftly and excellent value.

I couldn’t believe how quickly the company managed to get the speaker to our home in the UK. The delivery service was amazingly efficient and cheap.
This is the third Krea product I’ve bought and yet again I’m so pleased with the look and sound quality. Excellent value.Thank you.

October 30, 2023
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Reply from Kreafunk

Hi Julie

Thank you for your review! 🤩

We are very happy to hear that you received your order fast, and that you are pleased with the look and sound quality. It means a lot ⭐

Best regards
Team Kreafunk

Rated 5 out of 5 stars

Great Customer support!

Customer support really put some effort into helping me out! You are in touch with people that really want to help.

November 15, 2023
Unprompted review
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Reply from Kreafunk

Hi Andon

Thank you for the kind words.

We are glad to hear that you are happy with our service! 🤗

Best regards
Team Kreafunk✨

Rated 5 out of 5 stars

Excellent customer service

I contacted support to clarify a matter that was not clear to me from the instructions booklet, and Laura from customer service recorded a custom video exclusively for me showing which buttons to press in which order that resolved my problem. Customer service doesn't get any better than that.

November 13, 2023
Unprompted review
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Reply from Kreafunk

Hi Chris

Thank you so much for your review 🙌🏼

We are very glad to hear that you had a good experience, and that you are happy with our customer service 😍

Best regards
Kreafunk

Rated 1 out of 5 stars

No bass at all

No bass at all. Better sound on other frequencies available from sub £50 Bluetooth speakers.
Looks nice, only way to enjoy this device is to never turn it on.

October 20, 2023
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Reply from Kreafunk

Hi Lea

I’m sorry to hear that aMAJOR didn't live up to your expectations 😕

If you contact support@kreafunk.dk, we would love to help you out 😊

Best regards
Team Kreafunk

Rated 5 out of 5 stars

Beautiful compact product with amazing sound.

This is the second Ago II I've bought.

The first was for my daughter last year, my husband was envious and so i had to buy another for him. Not only is it a beautiful compact item, the sound quality is amazing.

October 3, 2023
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Reply from Kreafunk

Hi Jane

Thank you so much for your review! ❤️

We hope that both aGO 2's can play for both your daugther and husband for many years 🎶🙌🏼

Best wishes
Team Kreafunk

Rated 5 out of 5 stars

Great product!

September 27, 2023
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Reply from Kreafunk

Hi Suzanne

Thank you so much, it means the world to us😍🙌🏻

Best regards
Team Kreafunk

Rated 5 out of 5 stars

Great product and customer service

Good quality products and a great customer service. I enjoyed my aLoomi speaker until I discovered an issue with the sound. Kreafunk's customer service was super helpful and fixed the problem quickly, so that I can enjoy a great sound again. Can recommend the product and the service. Good customer journey.

August 15, 2023
Unprompted review
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Reply from Kreafunk

Hi Ewa

Thank you for your lovely review, it means so much to us 💖

Best Regards
Team Kreafunk

Rated 5 out of 5 stars

aBoom and aTune

bought these to replace an aging aMove. Lovely sound quality and no regrets at all.

August 24, 2023
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Reply from Kreafunk

Hi Peter

Thank you for your review – it means so much for us 💖

We hope aTUNE and aBOOM will accompany you for many many years 😊

Best Regards
Team Kreafunk

Rated 2 out of 5 stars

Bought a power bank a month ago and it…

Bought a power bank a month ago and it doesn’t seem to charge my phone wireless. Tried taking cover of as well.
Will charge for a few minutes but then just drops off.
Also runs my phone and power bank very hot! Works fine with cable but not to a full charge.

August 1, 2023
Unprompted review
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Reply from Kreafunk

HI C H

I’m sorry to hear that toCHARGE Qi doesn’t seem to work with your phone😊
We really want to help you, so please don’t hesitate to contact us at support@kreafunk.dk 🌸

Best Regards
Team Kreafunk

Rated 5 out of 5 stars

Very good company

Very good company, promp answers on my question via mail. Very happy with the headphones and amajor speaker!

August 20, 2023
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Reply from Kreafunk

Hi Alain,

Thank you so much for your review 🙌🏼

We are very glad to hear that you had a good experience, and that you are happy with your aMAJOR and aHEAD 😍

Best regards
Kreafunk

Rated 5 out of 5 stars

agne

Thankyou very much!

August 1, 2023
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Reply from Kreafunk

Dear Agne

Thank you so much for your review, it means the world to us 😍

Have a lovely day.

Best Regards
Team Kreafunk

Rated 1 out of 5 stars

I bought aSense headphones for my…

I bought aSense headphones for my girlfriend as a present… hell of a present as they did not even start to operate. The batteries were totally exhausted because the neat casing has never charged them. Kreafunk, do you test your products … seems not. Every time when I close the casing with both buds, it blinked 5 times in red. No description in the manual what that means. Just by sheer luck I found that when only the left bud is in the casing then it glows in green and charges the battery of the one bud.
I am tech guy and I opened the casing (screw the stupid warranty) and fixed the problem. The problem was that one of charging circuit (right bud) was malfunctioning and in the same time disturbed the other, so both buds were not charging when both are in the casing.
I am really disappointed from the product as it really caused “Emotional daamage!”

July 12, 2023
Unprompted review
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Reply from Kreafunk

Hi Ivan

I’m sorry to hear that the aSENSE you received was defect. I hope your girlfriend appreciates your gesture now that our aSENSE let her down 😊

We have sold a lot of aSENSE and sadly there will be a few malfunctioning items among our productions – just like all other electronics.
I can’t see that you contacted our support@kreafunk.dk, but we would love to help you out 😊

Best regards
Team Kreafunk

Rated 5 out of 5 stars

Super god service

July 22, 2023
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Reply from Kreafunk

Hej Janne

Mange tak for din fine anmeldelse, det sætter vi stor pris på 🙌🏼🌟

Du ønskes en dejlig dag!

De bedste hilsner
Kreafunk

Rated 1 out of 5 stars

I still did not get the ordered items

I still did not get the ordered items. If the international transport does not function, it shouldn’t be provided.

July 5, 2023
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Reply from Kreafunk

Hi Orsolya,

We can see you have already contacted our customer service. They should have answered you now☺️

When you choose Post Nord Maxi letter as the freight method it usually takes them 18-21 days to deliver the parcel. Sometimes this can vary if it's stuck in customs or such things. Hopefully your parcel will show up soon but I assure you it is on its way. You can always check the tracking link, we have send you to check the current status🤩

If you need more detailed info about your parcel, please, contact Post Nord✨

Let us know, if your parcel does not turn up soon, and we will find a good solution😇

Best regards
Team Kreafunk☀️

Rated 5 out of 5 stars

Exceptional customer service and…

Exceptional customer service and products.

July 14, 2023
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Reply from Kreafunk

Hi Harriet

Thank you for the kind words.

We are glad to hear that you are happy with our service and products! 🤗

Best regards
Team Kreafunk✨

Rated 1 out of 5 stars

anna

Hi there, one of the headphones stopped working. It does not work at all (you cannot charge it even). The microphone in the second headphone does notnwork at all. Very poor quality. Huge disappoitment.

July 12, 2023
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Reply from Kreafunk

Hi Anna,

We are so sorry to hear that!

We can see that you have already contacted our support team, and we are currently waiting for your answer🌺

Hopefully, we can find the best solution for you☺️

All the best
Team Kreafunk✨

Rated 5 out of 5 stars

Jeg er super glad for mine nye øre…

Jeg er super glad for mine nye øre “bøffer” i grøn .. De kom til pakke shoppen på 2 dage . Tak ❤️🙏🏼💃🏻🎶

June 28, 2023
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Reply from Kreafunk

Hej Malene,

Tusind tak for din anmeldelse!
Vi sætter stort pris på det, og vi håber, du nyder dine nye høretelefoner🙌🏽

De varmeste hilsner
Team Kreafunk🤩

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