First aHEAD headphones I have bought at some airport two years ago — design is brilliant, sound quality the best. Then right away I have decided to give my partner aSENSE In-ear headphones as a Ch... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
First aHEAD headphones I have bought at some airport two years ago — design is brilliant, sound quality the best. Then right away I have decided to give my partner aSENSE In-ear headphones as a Ch... See more
Company replied
Impressed. The aSense are easily the most comfy in-ear headphones I've used and I've been through a lot over the years. Combined with a very decent sound image I can only recommend them. The only thin... See more
Company replied
EXCEPTIONAL CUSTOMER SERVICE Had a set of bGEM headphones which after a year failed to charge. As had been bought direct from KREAFUNK they replaced with a new set. Quick and direct response from... See more
Company replied
Hi, Just want to say that I've just received great customers service from Kreafunk. I was presented with an aGroove bluetooth speaker by my daughter who knew I was passivley looking to buy one for my... See more
Company replied
Written by the company
Denmark
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I like the Kreafunk products. The webshop was easy to use, the shipping was very fast, and the quality of the product lived up to my expectations.
Overall, I would recommend buying from Kreafunk.

Reply from Kreafunk
I have à lot of Kreafunk, aHead, aBean, aSound, ABeat, aOwl and many more.
Nothing else is better ❤️👌
THANK YOU

Reply from Kreafunk
I bought the stylish kreafunk earbuds from the Vienna airport and sadly they have never worked well. Many times, one bud works and not the other. And after a few months, they have completely malfunctioned and turn off after one or two minutes. Its very disappointing

Reply from Kreafunk
fantastic sound for such little loudspeakers, look out for deals as they are a little bit too expensive

Reply from Kreafunk
You’re not answering your support when a product is broken…

Reply from Kreafunk
I bought aPOP from one of Denmark airport free duty , after few months I have technical fault with my device , I sent email to the customer service and immediately I received replay from Malou and new device within 3 days . The service is outstanding. The quality is incredibly good knowing that I am also using top brands like Shure and Bose . Family and friends astonished with the quality and most of them order their EarPod . Many thanks again for everything. I want to give you more than 5 STARS .
Dr A Kadhim

Reply from Kreafunk
I recently purchased a pair of Kreafunk headphones, and my experience has been quite disappointing. Despite their hefty price tag, these headphones have proven to be of poor quality. Within just four months, the white colour on the headphones began to fade significantly. This wasn't due to makeup or any external factors—just regular use.
For a product marketed as stylish and durable, this rapid deterioration is unacceptable. I expected much better longevity and quality from a brand like Kreafunk. Considering the cost, I would have hoped for a product that maintained its appearance and functionality over time.
Unfortunately, I cannot recommend these headphones based on my experience. If you're considering purchasing them, be aware that they may not hold up as well as anticipated.

Reply from Kreafunk
I purchased an Aclean Steriliser and a few usb key fobs from this company. Within 24 hours I realised the Aclean wasn’t functioning as per the instructions and emailed them immediately over the weekend. The email ‘robot’ accepted the return and stated the postage costs which would be covered. Then on Monday morning Malcou emailed me to say the ‘robot’ email was of no consequence!!! It was up to me to sort out the cost of the return myself. Bearing in mind the postage is £12 approx. This is for an order of £28! He kept going back and forth with emails disputing the functions of the Aclean until I lost the will to live! This machine is absolutely rubbish and I’m sure the fancy packaging is worth more than the item. If you have to return IT will need to be declared and with Brexit you could be seriously out of pocket. Their products are NOT to my mind of any decent quality. Please don’t spend your hard earned money on this site. STEER CLEAR.
FOLLOW UP:
NB. THE PRODUCT DOES NOY OPERATE AS PER THE ENCLOSED INSTRUCTIONS. THE RED CHARGER LIGHT NEVER CAME ON
WHILE IT WAS ON CHARGE FOR OVER 5 HOURS. NOR THE GREEN FLASHING LIGHT. BLUE WAS THR ONLY ‘LIGHT’ THE MACHINE HAD ON OFFER WHICH IS MEANT TO BE CLEANING MODE- TRIED THIS, THE ITEMS CAME OUT AS THEY WENT IN.
‘THE CONSUMER ACT 2015: The statutory rights relate to the supply of goods which are faulty, misdescribed, or are not of a satisfactory quality. In general, the customer is entitled to a refund if goods supplied fall into any of these categories within 30 days of purchase in the 1st instance. The onus NOT being on the consumer to prove a fault is present. THE INSTRUCTIONS ALONE MIS DESCRIBE THE PRODUCT!!!
AS FOR IT BEING “RIGOROUSLY TESTED’ ITS A SMALL BLACK BOX WITH A UV LIGHT??? I’LL ALLOW YOU TO DRAW YOUR OWN CONCLUSION ON THAT ONE. I WILL NOW NEED TO ISSUE A CHARGEBACK THROUGH MY CREDIT CARD COMPANY.

Reply from Kreafunk
Excellent customer service and fast to respond back to emails.
Kreafunk was highly recommended to me by a co worker that has one of their speakers.

Reply from Kreafunk
I bought a great looking Kreafunk portable Bluetooth speaker, initially the sound was brilliant but just over a year later sounds tinny, bass blown? Very disappointing I’m afraid I wouldn’t recommend

Reply from Kreafunk
They are very quick in sending their products! Plus I needed their support and they are friendly, polite, effectiv and helpful.

Reply from Kreafunk

Reply from Kreafunk
Earbuds almost impossible to pair, left earbuds has a static screeching noise, and they often get stuck increasing the volume for no reason. Nice small design though

Reply from Kreafunk
One should just be a little patient after plugging the radio in. It will set the time automatically. Then, if not in Denmark, just let it search in the country that you are in, and it will download the local DAB+ stations.

Reply from Kreafunk

Reply from Kreafunk
Great quality products. Speakers are lovely designed and sound great.

Reply from Kreafunk
Whorst earbuds ever made, don’t whaste your money, i buy this šhit product and since begining of use one or another don’t connect
via bluetooth… once i unbox it work for couple hours then crazy things start to happen

Reply from Kreafunk
Very freindly and helpful lady on the phone, simple order procedure, fast delivery, excelent product, thank you very much, I will order again. Best regards

Reply from Kreafunk
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.