Kroftman Reviews 

75
•
TrustScore 1.5 out of 5

1.7

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Company details

  1. Construction & Manufacturing

Written by the company

Kroftman levert containeroverkappingen, bunkersilo overkappingen en de Workbox voor bedrijven die snel extra overdekte ruimte nodig hebben op eigen of bouwterrein. De overkappingen worden bevestigd op standaard containers of legioblokken, zonder fundering. Alle producten zijn EN 13782-gecertificeerd en worden geleverd met een bouwboek inclusief constructieve tekeningen. Sinds 2022 heeft Kroftman een productverschuiving doorgevoerd en richt het zich volledig op de doorontwikkeling van overkappingen. Beoordelingen van vóór die tijd hebben betrekking op een productgroep die wij niet langer aanbieden en zijn daarom niet representatief voor onze huidige dienstverlening.


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1.7

Bad

TrustScore 1.5 out of 5

75 reviews

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1.7

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(75)

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Rated 1 out of 5 stars

Terrible experience

Terrible experience. Ordered structure to place between shipping containers. Ordered in advance - due to extremely long delivery times.
Was to be erected at our business site. The teams installed this in the New Year (obviously Christmas shut down has delayed things further), and when we arrived on site, we saw it was white. We specifically ordered green to blend in with the surrounding countryside.
We immediately contacted Kroftman by email - and by the time they responded, simply advised that after 2 weeks they won’t correct the error. When we suggested that they had, in fact, sent us the cheaper fabric too, from that which was ordered - they responded with a photograph of our item - the incorrect one! Thereby admitting that they were aware the product was incorrect before even dispatching it!! We are now of the opinion that they were out of stock of the item we wanted, and rather than risk losing the sale - send the incorrect one - knowing that due to Brexit, import and export delays and costs, we would be unlikely to return it! What an absolute shower! Avoid!

January 25, 2022
Unprompted review
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Rated 1 out of 5 stars

Awful experience (parts missing)

Awful experience. We placed an order for 2x TC1012 Canopy shelters which took forever to arrive.

When they did eventually show up they were missing 8 essential parts from each canopy (total of 16), this means we are unable to complete their erection.

I have tried contacting Kroftman via every means possible but they will not respond.

October 7, 2021
Unprompted review
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