KRUU Reviews 22,796

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,083 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of setting up and using the product, making it a hit at various events like weddings and graduation parties. The delivery service is consistently praised for being timely and convenient, often arriving early, which allows for practice before the event. People also appreciate the excellent quality of the photos and the generous amount of supplies provided, including paper and ink. The ability to access and download all digital photos afterward is a significant bonus for many, allowing them to cherish memories and share them easily. However, some customers also noted that the printer could be slow, leading to lines at events, and a few experienced issues with reprinting photos or the printer glitching. Some people were dissatisfied with the limited options for background colors/designs and the small size of the photo strips.

What people talk about most

User experience

People report positive experiences with user experience, consistently highlighting the ease of setup, use,... See more

Product

Customers consistently note positive experiences with the product, often describing it as a "big hit" for... See more

Delivery service

Customers had positive experiences with delivery service, frequently noting that items arrived on time, often... See more

Quality

Reviewers highlight positive aspects of quality, with many consumers praising the great quality of the... See more

Service

Reviewers mention positive feedback about service, with many expressing high satisfaction and a strong intent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I posted this on Google, but 10/10 definitely recommend! It was simple to put together and easy to use. Super cheap also vs paying an astronomical amount of money for other photo booths. All my weddin... See more

Company replied

Rated 5 out of 5 stars

We loved the Photo Booth the text the day of the return were a little uncalled for we are adults and know how to tell time and didn’t need to continuous text messages of a count down of time of gettin... See more

Rated 5 out of 5 stars

We rented a venue with a lot of entertainment options yet this Photo Booth was being used for the entire 4 hour party! We didn’t even go through half of the supplies sent, and the light from the unit... See more

Company replied

Rated 5 out of 5 stars

Ordered this for my stepdaughter's graduation and could not be more pleased! Set up and tutorials were easy, the photo's printed out great, and the full photo library to download was an extra bonus. T... See more

Company replied


Company details

  1. Photography Service
  2. Event Planner
  3. Photo Printing Service
  4. Wedding Planner
  5. Wedding Service

Written by the company

At KRUU, we transform weddings, birthdays, company events and other special occassions into unforgettable celebrations with our premier photobooth rental services. With a keen focus on creativity, innovation, and capturing special moments, we take your wedding festivities to the next level. Our photobooths are not just about taking pictures; they’re about creating cherished memories that will be treasured for a lifetime. Why choose KRUU Photobooth for Your Wedding? Unforgettable Experiences: We believe that every event should be unique and memorable. Our photobooths are designed to create immersive and engaging experiences that leave a lasting impression on your guests. From themed props to individual designed prints, every detail is crafted to make your event extraordinary. Unleash Your Creativity: Our photobooths aren't just about taking photos – they're about self-expression. Whether it's striking a pose, making a goofy face, or showing off your style, our booths provide the perfect platform to let loose and be yourself. Quality Keepsakes: Every snapshot is a memento of laughter, love, and togetherness. And our photobooths deliver high-quality prints that capture the essence of your event. These tangible keepsakes allow you and your guests to relive the fun and laughter for years to come. Seamless Convenience: Our photobooth rental process is designed for your convenience. From setup to teardown, it's a seamless & quick experience, so you can focus on enjoying your special day. Our user-friendly interfaces make capturing memories a breeze for guests of all ages. How KRUU Elevates Your Party / Event: Photobooth Rentals: Elevate your wedding, birthday, company event and more with our captivating photobooth rentals that turn moments into memories. Quality Event Keepsakes: Cherish your special day with high-quality, vivid photographs that serve as keepsakes. Convenient Photobooth Services: Enjoy a seamless and hassle-free wedding with our convenient photobooth services. Memorable Event Moments: Make your event unforgettable with creative and dynamic photobooth snapshots. Order a KRUU photobooth today: Your special event deserves a touch of magic, and KRUU is here to provide it. Our photobooths create connections, amplify joy, and turn gatherings into vibrant memories. Join the KRUU experience today and let's capture the spirit of your event, one snapshot at a time. Contact us now to discover how we can elevate your special occasion with our premium photobooth services.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23K reviews

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Replied to 99% of negative reviews

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Rated 5 out of 5 stars

high school grad party

We used KRUU for my daughter’s high school graduation party and it was a hit!
It was so user friendly and easy to set up! Came with plenty of film, ink, and even an emergency printer that we did not have to use.
Everyone was asking about it for future events at our school! This was the best edition for our party and perfect for all ages! I will definitely be using this again in the future!

June 10, 2026
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Reply from KRUU

Hi, Megan.

Okayyy graduation party!!!

We LOVE that KRUU got to celebrate such a huge milestone with your daughter; and the fact that it was a hit? That’s the best part.

The fact that people were already asking about it for future school events? ICONIC. Word-of-mouth at a graduation party is better than any marketing ad we could come up with.

We’re so honored we could be part of such a special day and that it was fun for all ages! We’ll be ready whenever you need us again.

Best,
KRUU US

Rated 5 out of 5 stars

So much fun!

Easy to set up and use. Not having to have someone man the booth was a definite plus. So much fun and loved by all. Highly recommend to add KRUU photo booths to any event! We set it up at a bridal shower and had the best time capturing memories. Will definitely rent again for our next event.

June 10, 2026
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Reply from KRUU

HI, Kristi.

We LOVE a self-sufficient queen!

Easy setup? Check.
No one stuck “on booth duty” all night? Double check.

That’s exactly the vibe we aim for, where everyone gets to actually *enjoy* the party instead of babysitting equipment.

And the fact that you’re already planning to rent again? We’re blushing. Truly. We’ll be ready for the next celebration whenever you are!

Best,
KRUU US

Rated 5 out of 5 stars

The Kruu photobooth was a huge hit at…

The Kruu photobooth was a huge hit at my daughter's graduation party! Everyone loved it!! I ordered the premium package, and they are correct. You will not use all of the photo paper! They sent me 3 rolls, and we only used part of 1. Delivery was right on time, setup was easy, syncing it to the app was easy, and I was able to change our photo layout and color background choices after we had already set it. The only thing I would like to see improved is the options for background colors/designs. Still 5 stars though! I will be using this again for my next big event!!

June 10, 2026
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Reply from KRUU

Hi, Dawn.

First of all, HUGE congrats to your daughter! We love being part of such a major milestone, and the fact that the booth was a huge hit makes us so happy.

And yes… the premium package comes READY. We do not play about making sure you have enough photo paper. Three rolls and barely denting one? We come over-prepared in the best way.

We’re so glad delivery was right on time, setup was smooth, and that you could tweak your layout and background colors even after setting it up.

And we hear you on the background colors/designs! Feedback like this is gold to us; we’re always looking for ways to level up and give you even more ways to match your party aesthetic perfectly.

Still 5 stars though? We’ll take it!!

Best,
KRUU US

Rated 3 out of 5 stars

Basic is a bit overpriced

Felt it was a bit overpriced still for the basic printer. Picture quality was good, but we had a lot of lighting issues with using the camera outdoors. We had to cut everyone’s pictures for them so I’d opt for the cutting printer to speed up the process. The basic printer was also a bit slow and created a line of people. Overall it was just OK for my daughter’s wedding. The strip of pictures you get is very small too, not your typical Photo Booth strip of 3 pictures. I don’t think I’d spend the money in the future. As far as set up, it was pretty simple, just follow to video for help.

May 29, 2026
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Reply from KRUU

Hi, Teresa.

Thank you so much for your honest feedback; we truly appreciate you taking the time to share your experience.

We completely understand your points about the basic printer. The included printer does require manual cutting, and it can run a bit slower during high-traffic moments, which is exactly why we offer the Premium printer upgrade for larger or fast-moving events like weddings. It's designed to keep the line moving and saves someone from playing “official photo-strip cutter” all night.

Outdoor lighting can also be tricky depending on the time of day and placement. Natural light is beautiful, but direct sun or low evening light can impact results; positioning and shade make a big difference there.

We also appreciate the feedback about the strip size and pricing. Input like this helps us continue improving our packages and setting clear expectations so customers can choose the best fit for their event.

We’re sorry to hear it didn’t fully wow you, especially for such an important day. Your daughter’s wedding deserved to feel amazing in every detail. Thank you again for giving KRUU a try and for sharing thoughtful feedback, it truly helps us grow.

Best,
KRUU US

Rated 5 out of 5 stars

This is the third time we’ve rented a…

This is the third time we’ve rented a KRUU Photo Booth. It is always a hit at our parties and we have one already rented for the fall! Will come back again!!

June 10, 2026
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Reply from KRUU

Hi, Amanda.

Third time?! At this point you’re basically president of the KRUU fan club!

And already having one booked for fall? We see you planning ahead like a pro.

Thank you for coming back, back, back again; we’re so glad the booth keeps showing up and delivering the fun every time. We’ll be ready when fall rolls around!

Best,
KRUU US

Rated 5 out of 5 stars

Made memories on our wedding day!

We used a KRUU Photo Booth for our wedding and everyone loved it! I have to say that customer service is amazing! The Photo Booth they sent me two days before my wedding got delayed by UPS and they weren’t giving an estimated delivery date. I reached out to KRUU and they sent a second Photo Booth out and it got there the next day in plenty of time for us to test it out. That meant I had to return two, because the first one eventually showed up during my honeymoon. But having it for my wedding gave us priceless memories! Thank you KRUU!

May 23, 2026
Unprompted review
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Reply from KRUU

Hi, Josie.

First of all, “Made memories on our wedding day!” is exactly why we do what we do. That’s the whole mission right there.

We’re so glad our team could step in quickly when UPS decided to add a little unnecessary drama to your wedding week. Weddings already come with enough surprises!

Sending out a backup booth so you could still test everything and feel confident before the big day? Absolutely the least we could do. Your peace of mind matters just as much as the photos.

Most importantly, we’re beyond happy you got those priceless memories exactly when you needed them.

Thank you for trusting KRUU with such an important day; it truly means a lot to us to be part of it.

Best,
KRUU US

Rated 3 out of 5 stars

everything was good but disappointed in…

everything was good but disappointed in the size of the pictures could barely see I was told the picture size was out of a regular Photo Booth besides that everything was OK we’re not recommend though because of that

June 10, 2026
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Reply from KRUU

Hi, Cynthia.

Thank you for sharing your feedback; we truly appreciate you being honest with us.

We’re glad to hear that overall everything went well, but we’re genuinely sorry the photo size didn’t meet your expectations. We understand how important that detail is, especially when you’re hoping for that classic photo booth strip. We like to highlight that our strips are 2x4, where traditional strip are 2x6, so there is a significant size difference.

We’re sorry to hear it impacted your overall recommendation. That’s never what we want. Thank you again for giving us a try and for taking the time to share your experience, it truly helps us do better.

Best,
KRUU US

Rated 5 out of 5 stars

Party hit!

We rented a venue with a lot of entertainment options yet this Photo Booth was being used for the entire 4 hour party! We didn’t even go through half of the supplies sent, and the light from the unit was great (the room had tall ceilings). Love that we were able to access all the pictures later. Definitely would recommend and will likely book again.

June 10, 2026
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Reply from KRUU

Hi, Doc.

Four hours of nonstop use in a venue with *other* entertainment options? That’s how you know renting the booth was the right choice.

Also love hearing you barely made a dent in the supplies; that’s our over-preparedness doing the most.

We’re thrilled it was such a hit and would be honored to be invited back for round two.

Best,
KRUU US

Rated 5 out of 5 stars

Great quality

Great quality, easy to use (QR code videos for instructions were perfect), rave reviews from guests.

June 3, 2026
Rated 4 out of 5 stars

Guests Loved It, But Photo Access Could Be Better

Overall, we had a great experience with KRUU for our wedding! The photo booth was easy to set up and take down, and the tutorials provided made the entire process simple and stress-free. Our guests had a lot of fun using it throughout the night, and it was a great addition to our celebration.

The only downside was that the photos are essentially unavailable until the booth is returned, which made it difficult for us to enjoy and share them right away. We also found the number of included reprints to be somewhat limited when trying to print extra copies for family members who wanted keepsakes.

Despite that, the convenience, ease of use, and entertainment value made it well worth it. We'd definitely recommend KRUU to couples looking for a fun and affordable photo booth option for their event.

June 5, 2026
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Reply from KRUU

Hi, Kristina.

First of all, thank you for such a thoughtful and balanced review; we appreciate it.

We’re so happy to hear the booth was easy to set up and that the tutorials helped make everything smooth and stress-free. That’s exactly the experience we aim for: fun for your guests, simple for you.

We completely understand your point about photo access. Waiting until the booth is returned to receive the full gallery can feel like a delay when you’re excited to relive and share those moments right away. Your feedback is genuinely helpful as we continue looking at ways to improve the experience.

We also hear you on the reprints. When family members start lining up for extras, those included prints can go quickly! For larger guest lists or big photo fans, upgrading print options are available for an extra fee, but we understand wanting more flexibility built in.

It means a lot that despite those concerns, you still felt the convenience, ease of use, and entertainment value made it worth it. Thank you for recommending us and for letting us be part of such a special day. We’re honored we could help capture those memories.

Best,
KRUU US

Rated 5 out of 5 stars

I was so happy I rented the photo booth…

I was so happy I rented the photo booth . I was skeptical initially . It was so easy to set up . Very well packed and includes a lot of extra printing paper and laser ink. Even the adults were excited taking pictures at my son s graduation party . The customer service is highly commanded , they answered any question quick ( I reached out by phone and email) . Keep it up KRUU team

June 10, 2026
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Reply from KRUU

Hi, Marielle.

We love a skeptical queen because it usually ends in a full 180 and nothing but kind words.

We’re so glad you gave it a chance and found the setup easy, that’s exactly what we aim for. No stress, just open it up and start posing.

Also, adults getting just as excited as the kids? That’s the real graduation party win. Nothing better than seeing everyone loosen up after a few cocktails.

Thank you for trusting us for your son’s celebration, and for the “keep it up,” which we’re working hard to deliver for all our customers.

Best,
KRUU US

Rated 5 out of 5 stars

What a great company

What a great company. Very attentive. I can't wait to host another big event to use this company again. It was easy to set up, use and ship back. Our guests loved it!

Thanks again!

June 6, 2026
Rated 5 out of 5 stars

What a Hit!!!

We rented the Kruu photo booth for my daughter's grad party and what a hit! Easy delivery, set-up, operation, tear down and shipment. The photo booth came with tons of ink and paper so the guests were at it all night. I loved seeing all the photos on the app after the booth was returned too. What a great idea and memory for everyone!

May 29, 2026
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Reply from KRUU

Hi, Angeline.

We’re so glad everything from delivery to teardown felt smooth and stress-free; that “easy breezy” experience is exactly what we’re going for.

And yes… when we say “unlimited prints” we mean it. We fully support guests treating the booth like it’s their last night on earth.

Hearing that it stayed busy all evening and created that many memories is everything. Even better that you got to relive it all afterward in the app.

Thanks for letting us be part of your daughter’s celebration!

Best,
KRUU US

Rated 5 out of 5 stars

Perfect photo booth for your party!

First of all this was the cheapest photo booth option I've seen everywhere!!! They shipped it directly to my house, we tested it and it was easy to set up. We couldn't figure out something so we called the help desk and they were so helpful! The photo booth was great and I'm so glad I bought it! The return was so easy since the postage is provided! Best decision I've made for my party was renting from Kruu! I will do it again and again on my next parties! I highly recommend!!!

May 22, 2026
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Reply from KRUU

Hi, Carree.

First of all, we love a “cheapest option I’ve seen” moment, but even more than that, we love that it still delivered the full experience you were hoping for.

From shipping it straight to your door, to an easy setup, to having our support team jump in when you needed help, that’s exactly how it should feel: simple, supported, and fun the whole way through.

We’re so happy the booth was a hit and that you’re already planning to use it again (and again and again). That’s the highest compliment we could get.

Thanks for the amazing recommendation!

Best,
KRUU US

Rated 5 out of 5 stars

Used this for a school event

Used this for a school event. Super easy to setup! Great templates to choose from! Love that you can print multiple photos so everyone can have one. Will definitely use for other events.

June 9, 2026

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