Krystal Hosting Reviews 

The only reason I didn't switch sooner was because I couldn't be bothered with the hassle of migrating my existing site. I really wish I had done it sooner though. Now I see how bad my old hosting provider was. The bang for your buck on Krystal is impressive, the site, service and control panel was clean and simple. Migrating was actually easy, I did it in less than a day.

Unlike the huge hosting sites you find on fake affiliate marketing review pages these guys don't get you hooked then proceed to fleece you with add-on services, like Ssl, backups and security. You can tell that they actually care that customers are getting everything they need to host and operate their site.

The times I have had question they have replied to my tickets in less than 30 minutes, and that is with me saying it is very low priority. I imagine in an emergency they would reply faster. But every time, the reply was actually from an onsite technician, not from a call centre in a foreign country.

If you're looking for a hosting company I would recommend

I have been hosting my website with Krystal for the past two years, and my experience has been excellent.

I do not have much technical knowledge, so having a hosting provider that is always available, quick to reply, professional, and prompt to help has made a huge difference. Their support team is kind, reliable, and genuinely helpful. High-quality hosting and amazing service.

I highly recommended them!

Excellent company, we've just switched to Krystal today, and it's a breath of fresh air compared to our old service. Looking forward to a future with Krystal, and I can't recommend them enough. Easy migration process, and super helpful. Thanks so much.

I had a query about a domain renewal and raised a support ticket, which was answered and resolved within an hour (on a Sunday evening too).
Whenever I have needed to contact Krystal hosting the team there have always been extremely helpful and quick to respond. Highly recommended!

Krystal is the best hosting there is. Performance is excellent. Great choice of services to suit all kinds of users. Above all, you get terrific technical support from real people who respond fast and accurately. Have used them for many years and they just keep getting better!

I've contacted customer support several times, and every experience has been excellent. Responses are always quick, professional, and genuinely helpful. Any issue or question is handled efficiently, making the whole experience smooth and stress-free.

The website migration process is a tricky one on the best of days.. but after a lot of communication on the platform with the migration team, I almost gave up! Then I got a call from Ben from the team on a Saturday, who went above and beyond to get my website live! Great service from start to launch!

Newly onboarded with Krystal and so far so good - Rock solid performance and uptime and the guys in support know what they are taking about.. Prompt, efficient and simply got on with my requests without any hassles.

Keep up the good work!

I recently moved my website to Krystal after experiencing technical challenges. I was recommended this company by a colleague who spoke very highly of them.

As someone who is not tech literate, the whole process felt daunting and overwhelming. However, I felt incredibly reassured from the very beginning.

As a psychotherapist, the security, privacy, and reliability of my website are of utmost importance to me. Tristan and Curtis took the time to help me understand the options available, explaining the process and answering my questions with patience and care.

Their guidance helped me feel informed and confident in the decisions I was making.

Throughout the migration, they demonstrated exceptional empathy, professionalism, and expertise, always taking the time to explain everything clearly and patiently.

By the end of the process, I felt far more knowledgeable and empowered, which is a real credit to the dedication and support they provided.

From the outset, I genuinely felt that I was in capable and ethical hands.

I cannot thank Krystal enough. I feel truly reassured moving forward with them as my hosting provider.

The best and only hosting provider in the UK I would consider using. From small sites to big, complicated sites they just can't be beaten

Krystal are the best hosts I've ever used, bar none. The service itself is reliable, the systems and intuitive, and the support is absolutely first class. I would recommend them to anyone and everyone.

If you want a professional host with everything you need with no compromises then I can't recommend Krystal enough. What I love the most though is their support it really feels like a personal service and they end up fixing things (that weren't even down to them), to get you up and running. Don't look anywhere else just go with Krystal.

I've been with Krystal a few years now, I always recommend them too because they really are 'hand holders' when something goes awry! Excellent customer service, and UK based, and they have a great Eco footprint too :)

Krystal is a phenomenal provider for online services. Their customer support and technical advice is excellent. Despite being a big business dealing with huge companies they haven’t forgotten about the small guys like me who are just running a small business. I would recommend them to anyone and frequently do!

i paid £54 for 3 months of a service that i wasnt using, i contacted customer support and i was refunded without question, what a brilliant company, very impressed

Brilliant. Rock solid hosting and fantastic support - real people and very fast responses.

Prompt and extremely helpful, solving all raised issues!

Krystal always offer phenomenal support. Thank you for your help

In a world of bots, it's not only fantastic to get a response from real people but to get that response mega fast and for that response to be helpful, expert, knowledgeable, easy to understand and problem-solving. Even at the weekend. Five stars. Best customer service ever.