K-SWISS UK Reviews 

2,110
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 338 reviews, reviewers had a great experience with this company. Many active customers frequently praise the footwear for offering exceptional daily comfort and reliable support during various court games and sports. Consumers are also consistently impressed by the attractive designs, sturdy construction, and overall premium quality of the materials used in manufacturing. Some reviewers were not happy with the delivery times, noting that parcels took quite a while to arrive from overseas locations. Additionally, a few other people also felt that the overall sizing ran a bit small or narrow, leading to a rather tight and uncomfortable fit.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the trainers offer excellent comfort, reliable... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised quick shipping with... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the shoes are very comfortable, stylish,... See more

Order

Customers consistently note ambiguous experiences with order processes, as while some reviewers praise prompt... See more

Service

Users describe ambiguous interactions with service, with some customers praising swift delivery and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Slow delivery as the shoes came from Europe- but very happy with the K Swiss tennis shoes, good fit feel secure on court- hyper court express shoes.

Rated 4 out of 5 stars

DELIVERY TOOK A LONG TIME CAME FROM ABROARD BUT PURCHASED FROM KSWISS UK BUT AS I ONLY WEAR KSWISS RINZLER THEY WERE WELL WORTH THE WAIT

Rated 4 out of 5 stars

Product quality is excellent only let down by the rubbish & no doubt cheap courier used (Evri) who delivered to the wrong address. Luckily I managed to retrieve the next day.

Rated 4 out of 5 stars

My shoes fit perfectly and are so comfortable. Beautifuuly made. It's wonderful to have leather again. The grip is great, so I feel very safe. Only downside was they took a while to arrive. Evri is... See more


Company details

  1. Shoe Store
  2. also in
  3. Activewear Store
  4. Tennis Store

About K-SWISS UK

Written by the company

K-SWISS, an american heritage tennis brand

Since 1966 🌴👟🎾
#PLAYERSKNOW

Founded in Los Angeles in 1966, K-Swiss embodies innovation, quality, performance and style. The Classic, the brand's signature silhouette and first leather tennis shoe, made its debut at Wimbledon that same year. 58 years later, it's still as iconic as ever.

OWN THE COURT

From its very inception, K-SWISS has been a pioneer in the world of tennis. By producing high performance and innovative products for decades, K-SWISS has become a reference for tennis enthusiasts.

CELEBRATING LIFESTYLE PLAYERS

K SWISS, performance is essential, but style matters too. K-SWISS combines the worlds of tennis and fashion, creating a unique fusion that sets players apart both on and off the court.

Explore Our Timeline

Discover K-SWISS products

Tennis
Padel
Own The Court
Lifestyle sneakers for men
Lifestyle sneakers for women
McLaren x K-SWISS

You have questions regarding our products? An inquiry about your order?
Contact our Customer Service


K-SWISS UK

Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(2,110)

314 reviews in the last 12 months

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Rated 5 out of 5 stars

K-Swiss Only for A Longtime

I’ve worn K-SWISS Since Christmas 2003 over 20 years never bought another brand since 03 . I find the Trainers to be extremely comfortable, I like / need a wider fitting or a Trainer with a bit of give. Also the Rinzler Trainers are great and they last , not known for splitting etc . Very pleased with my multiple purchases from K-Swiss.uk . They also issue discount codes on a regular basis.

March 17, 2026
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Rated 3 out of 5 stars

UK buyers be aware...

Had to return shoes due to poor fit though I've had K-Swiss shoes in same size previously.
UK buyers using K-Swiss own website should be aware that:
- delivery is from France- perhaps because of this:
- postage of £5 is charged for returns as well as for delivery;
- shipping is via Maersk then Evri, took over a week each way and goes into a tracking black hole whilst with Maersk;
- refund took a total of more than 3 weeks from dropping off the return parcel to payment (I was definitely starting to think it had gone astray in transit).
Anyway, part-refund was eventually received, just nothing a particularly good experience.

March 12, 2026
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Rated 1 out of 5 stars

Swiss uk is based in France

Website is swiss.uk which is misleading as warehouse is in France so endless wait for delivery, waiting 3 weeks for delivery in this day and age is shocking

February 3, 2026
K-SWISS UK logo

Reply from K-SWISS UK

Hello,

Thank you for your feedback.

We’re sorry for the frustration caused by the delivery time. Although our website is targeted at the UK market, our logistics operations are handled from our European warehouse, which can sometimes result in longer delivery times depending on the destination and shipping conditions.

We understand that a 3-week delivery period is not ideal and we appreciate your patience in this case. Your comment is important to us and will be shared with our logistics team as we continuously work to improve delivery speeds and customer experience.

If you need any further assistance regarding your order, please do not hesitate to contact us.

Kind regards,
Kswiss team

Rated 5 out of 5 stars

Class product

I only wear k Swiss trainers, over the years, I’ve never had a pair, that didn’t fit me comfortably, excellent trainers,&first class service.👍

March 9, 2026
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Rated 4 out of 5 stars

Good service

Good service, but the tennis shoe sizing has obviously changed. I have always bought ladies size 5.5, but the pair I bought recently are uncomfortable.

February 3, 2026
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